Stop Bullies at Work: Control Freaks

Some control freaks at work are complete narcissists, others cover up major insecurities.  We can make lists of possible reasons that led someone to be a controlling adult – for example, genetics, they grew up with control freaks, they had no control when they were kids, their control when they were kids saved them, control assuages their terror of the unknown, control helps them succeed, they really are smarter and more competent than the rest of us, they want to feel like they’re smarter and more competent than the rest of us, or the feeling of righteousness is intoxicating. Of course even more reasons can be listed, but especially at work where our influence is small and temporary, our psychoanalysis of these abusive bullies rarely helps us change their behavior.  In the workplace, we suffer from the symptoms of their behavior, not the causes.

The real question at work is not why they act the way they do, but how to stop them.

The obvious controllers harass us overtly; their arrogant, narcissistic, nit-picking personalities oppress us continually.  Even if they don’t have power over us, they’ll be relentless.  But at least we can recognize the source of our pain and we can focus on creating tactics that get them off our backs.

The most difficult control freaks to stop are the sneaky, manipulative, covert bullies.  They use a style in which:

• They make what seem to be innocuous suggestions for our best interests.
• Their understated certainty is overwhelming.
• They always know better ways to do everything even if they suggest them quietly.
• They’re so enthusiastic that our hesitations are swept away.
• Their feelings are the center of attention and who can resist helping them.
• They subtly increase our self-doubt and decrease our confidence and self-esteem so we’ll take their direction.
• Their reasons, excuses and rules are quietly but firmly presented with better logic and more certainty than we can articulate.  Our resistance seems petty, ludicrous and selfish.

In order to succeed at work, we need to take charge some of the time.  Control freaks need to be in charge all the time over everything.  They’d rather dominate than have relationships that bring out the greatest in everyone.

The reason I focus on the symptoms you need to deal with, instead of the psychological causes is that no presentation to the control-freak of why they use their controlling style/personality and no attempts to beg, bribe or assuage their fears ever changes their behavior.  The beginning of all change for control freaks is when their controlling strategy no longer works.

No one strategy stops control freaks.  The creation of a successful tactical plan depends on the people, the style of the controller, the situation and the power dynamics.  But there are a few guidelines.

• Since control freaks want to take over everything, don’t ever give ground.  You’re trying to convince them never to try to control you, but instead to go control other people.
• Don’t argue or debate what’s best.  If you use their suggestions don’t ever acknowledge their guidance.  If they know that you accepted their input, even if they made it in a suggestive way, that opening will encourage them to push your boundaries consistently and relentlessly.  Go your own way and live with the consequences.
• Shine a light on their bullying tactics and the damage it causes to productivity and teamwork.  Never focus on your feelings.
• Don’t get sucked into becoming their confident or therapist.  Your narcissism in thinking that you can help them will be your downfall.
• Ignore your self-bullying; that little voice that doesn’t like you, that tells you that the control-freak might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

Assume that you can’t therapeutize or rehabilitate them.  You’re never going to change them.  They’re bullying, control freaks.  Get the coaching you need to get them away from you as fast as you can.  You don’t need their direction.  You’re simply trying to keep them from taking over team meetings and stifling input from other people.

Control freaks at home rarely change for any length of time.  After their bullying is confronted, they may promise to do better, but their good behavior will last only for a while.  They’ll revert or get sneakier about exerting their control.  While you can bring continual pressure to bear on your boyfriend or girlfriend, husband or wife, parents or children, or friends, real change is in the bully’s hands.  Change typically requires bullies to face the loss of what they value most.  Do they value you and the children more, or will they cling to their personal style as their identity forever?

Stop Bullying Boyfriends, Domineering Dates and Controlling Girlfriends

The holidays are a perfect time to recognize and respond effectively to the early warning signs of bullying boyfriends, controlling girlfriends and domineering dates.  Whether these control-freaks are stimulated by holiday pressures and stresses, or they simply seize the opportunity to take charge of multiple events, their subversive, controlling tactics become more apparent during the holidays. Many people need coaching help at this time of year to stop the Grinches who want to destroy their family fun.

Call these control-freaks “bullies” when: Call these control-freaks “bullies” when:

• They won’t allow you to continue family traditions you love.
• They try to control the timing of visits to your family.
• They insist that the holidays must be celebrated the way they want.
• They insist that the holidays are merely foolish, commercial events and you’re not allowed to feel good cheer or to celebrate.
• They insist on a hostile review your choice of presents.  They won’t allow the “Secret Santa” gifts.
• They fight over every little arrangement.  They’ll harass you until you give in.

Some of these abusive bullies are overt – they threaten or use force or they simply block your way and won’t let you leave or they throw big fits and threaten to break up with you.

Some of the early warning signs of the subtle, covert, stealthy, sneaky, manipulative bullies are:

1. They control everything; they make the rules – what you do, where you go, who spends the money and what it’s spent on.
2. They push boundaries, argue endlessly and withhold approval and love if you don’t do exactly what they want.
3. Their standards rule – your “no” isn’t accepted as “no;” they’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re merely too sensitive.
4. They control you with their disapproval, name-calling, demeaning putdowns, blame and guilt.  Their negativity is depressing.  Or they control you with their hyper-sensitive, hurt feelings and threats to commit suicide.
5. You’re afraid you’ll trigger a violent rage – you walk on eggshells; they intimidate you with words and weapons; they threaten you, the pets, your favorite things.  You’re told that you’re to blame if they’re angry.  You feel emotionally blackmailed, intimidated and drained.
6. They insist that their values are right and yours are “silly” or “wrong” or “illogical.”
7. They isolate you – they won’t allow you to see your friends or family, go to school or even work.

They use their ruthless logic to prove that they’re right and that you should do things their way.  To defy them means a war that would ruin the holidays.

The temptation for nice people is to find excuses for bullies’ explosive feelings and controlling actions, and to give in.  The temptation is to think you can give them the love they didn’t get when they were kids or that you can love them so much that they’ll become nice.  The temptation is to think that they’ll change with time.

Don’t give in to those temptations.  Don’t argue, debate or try to convince them that they should change.

While they’re still merely boyfriends, girlfriends or dates, vote them off your island.  Make the break before you move in, buy a house or have children.  No matter how much you think you love them, make the break immediately.

Enjoy a dateless holiday this year so that you can make space for someone better to come into your life next year.

Backlash: Women Bullying Women at Work

In an article in the New York Times on May 9, 2009, “Backlash: Women Bullying Women at Work,” Mickey Meece describes numerous cases of women bullying women at work. Of course, women abuse, harass and sabotage other woman at work, just like men do to each other.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

• Do you recognize the early warning signs of bullies?
• Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be stealth bullies.  Some use tactics that are sneaky, manipulative, backstabbing; some form cliques and start rumors or demeaning put-downs; some pretend to be friends and bad mouth you behind your back; some are negative, whining, complaining “professional victims;” some are passive-aggressive.  And some can be nit-picking, control-freaks just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  Just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery, appeasement, simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies they face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

Abusive, Manipulative Husbands Who Control Their Wives

Reports of abusive husbands, who beat and even kill their wives, gather lots of publicity and create huge outcries, as they should.  For example, there are two recent reports from Buffalo, New York and Mississauga, Ontario, Canada.  I hope these guys and any others who do such heinous things to other people, including wives, get put away forever. But there’s an even more prevalent bullying strategy that husbands use to control wives, that tends to get overlooked because it’s not as violent.

These are husbands who abuse and control their wives by sneaky, covert, manipulative tactics that demean the women and keep them subservient.  I call these controlling husbands, “stealth bullies.”

Even though overt, physical, domestic violence isn’t involved in these cases, women need name the emotional abuse and violence, harassment and domination as “bullying” in order to rally their spirits, strengthen their backbones and get the help they need to stop the abuse or to get away.

Of course, the sooner women recognize and label what’s going on (especially before they have children); the easier they’ll be able to get away.

Here are some of the warning signs of stealthy, controlling husbands.

1. They control everything – what you do, where you go, who spends the money and what it’s spent on.  They may say that they work hard and make the money, so they should have control of it.
2. Their make the rules – your “no” isn’t accepted as “no.”  They’re always right and you’re always wrong; their sense of humor is right and they’re not abusing you, you’re too sensitive.  Your concerns generally don’t get dealt with – theirs are more important, so they can ignore your wishes.
3. They control you with their disapproval, name-calling, putdowns, demeaning, blame and guilt – no matter what you do; you’re wrong or not good enough.  You’re told that if you were perfect, you’d be treated better.  They blow up over minor things or if you resist in any way.  You’re to blame if they hurt you. Or they control you with their hyper-sensitive, hurt feelings, whining and threats to commit suicide.
4. They argue endlessly and withhold approval and love if you don’t do exactly what they want.  You feel emotionally blackmailed, intimidated and drained.  You walk on eggshells; they threaten you, the children, the pets, your favorite things.
5. You’re told you’re incompetent, helpless and would be alone without them.  They stimulate your self-questioning and self-doubt.
6. They isolate you – they won’t allow you to see your friends or your family, go to school or even work.
7. You’re told that a woman’s place is to be treated like they treat you.  You should accept whatever they dish out.  They often get their friends and even your family of origin to agree with them.  You have to tolerate their behavior until you can convince them to change.

Of course, the same type of list applies to abusive, controlling, stealth-bullying wives, partners, coworkers, bosses, boyfriends, girlfriends, teenagers and friends.

Many women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”  When you recognize and label these bullies’ tactics and tricks, you’ll be empowered to resist them.  When you learn effective skills and techniques, you can resist them successfully.

Peaceful methods (understanding, tolerating, logic, reasoning, forgiveness, their sympathetic therapy) sometimes stop mild bullying.  But you need firmer, stronger methods to stop relentless, determined husbands.

Of course it’s usually not easy to stop the behavior or to get away.  There’s no one-size-fits-all answer.  Tactics must be designed for each situation.  Factors such as money, children, outside support, age, health, threatened increase in abuse to physical brutality and murder, and family of origin and cultural values can be extremely important in designing effective tactics.

But the first step is always for women to make an internal shift from acceptance or tolerance (even though you may hate them) to a commitment and determination to end the abuse and bullying, no matter what it takes.  Without that inner commitment, women usually end up begging the husband to change and waiting forever.  The inner commitment is necessary to give strength and power to the right tactics in your hands.

You’ll find many examples of stealth bullies in my books and CDs “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids.”  You’ll also learn practical, real-world tactics to stop these bullies or to get away safely.

A narcissistic, stealth bullying boyfriend justifies his internet porn

Julie (late 30’s) had been living with Harry (also late 30’s) for 6 months when she discovered that he often snuck off to his computer room in the middle of the night to look at internet porn.  They both have good jobs and Julie says the sex is good, so what’s with Harry? Harry says that there’s no problem; it’s perfectly normal and it’s no big deal.  It doesn’t affect how he feels about her; it’s on his own time and there’s no reason for him to stop.  She shouldn’t be so judgmental.

Julie can’t find a good reason to justify her dislike of it, but she’s concerned about where it might lead.

What would you do?

Julie shouldn’t debate about what’s normal or try to convince Harry that her feelings should matter.

She should see clearly what’s ahead and get out of there.  She has already gotten her gut response to the question, “Do I want to be with someone who leaves our bed and sneaks off to look at porn?”  She should trust her gut response of “No.”  Her feelings are sufficient for her to act; she doesn’t have to convince him she’s reasonable or right.

She may be getting along well with Harry now, but in addition to dealing with a person who leaves their bed to look at internet porn, she’s also dealing with a narcissistic, covert, stealthy bullying boyfriend.

When there are problems or pressure in the relationship, he’ll choose porn over her.  He’ll withdraw from the difficulties of face-to-face intimacy and turn to virtual, not real, reality.  Later, as a stealth bully, he’ll get blaming, manipulative and demanding.  He’ll try to make her feelings sound wrong, old fashioned and uncaring.  He’ll claim that his porn habit is her fault.  He’ll say that she should stop nagging and trying to guilt-trip him.  If she only gave him what he needed, he’d stop.  But no matter what she does, it’ll never be exactly right or it’ll never be enough for him.

Why do I predict that?  Experience as a coach and therapist.  I’ve seen it over and over.  And it also happened in this example.

Julie should focus on behavior she wants or doesn’t want in her environment; not on philosophical arguments.  She’s never going to change him.  Later responsibilities as a husband and father won’t change him.  He’s a bullying, narcissistic control-freak who’s addicted to porn.  She doesn’t need to convince him that he needs therapy to end his addiction.  She should get the coaching she needs to get away as fast as she can.

Julie needs coaching to decrease self-doubt and self-bullying (Case Studies # 8 and 9 in “How to Stop Bullies in their Tracks”).  She also needs counseling to get past her fear that Harry is right; if he leaves, she’ll never find anyone else.  She should ignore her self-bullying; that little voice that doesn’t like her, that tells her that Harry might be right.

She needs to start living the life she wants to lead.  Just like Lucy in case study # 14 of my book, if she doesn’t trust her own guts, she’ll get sucked in.  The longer she goes on Harry’s roller coaster ride, the harder it will be to get off.  Does she want to settle for Harry as the best she’ll ever get?  Does she want the pain?

When women derail other women in the office

In her article in the Wall Street Journal, “When women derail other women in the office,” Rachel Emma Silverman comments on Peggy Klaus’ article in the New York Times, “A Sisterhood of Workplace Infighting.” Both discuss an estimate that female office bullies who commit verbal abuse, sabotage performance or hurt relationships, aim at other women more than 70% of the time.  Both discuss the psychological reasons why women hurt other women and why they don’t protect them.

Of course, women abuse, harass and sabotage other woman at work.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

• Do you recognize the early warning signs of bullies?
• Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be covert, stealth bullies.  Some of the common tactics and perpetrators are:

• Sneaky, manipulative, backstabbing.
• Forming cliques, starting rumors, mastering demeaning put-downs.
• Pretending to be friends, but bad mouthing you behind your back.
• Negative, whining, complaining “professional victims.”
• Passive-aggressive behavior.
• Nit-picking, control-freaks, just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  They need removed just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies we face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.