How to Stop School Bullying: Recognize Sneaky School Bullies

Stopping school bullying that is overt – physical violence or threats; nasty verbal and emotional intimidation in public – is relatively easy because the bullying is in public.  There will be witnesses and our kids might be able to get evidence, including recordings on their smart phones. How to stop school bullying that is covert – sneaky, manipulative, backstabbing, cutting out, putting down, embarrassing, demeaning – is usually more difficult.

The first step in how to stop school bullies is to recognize their tactics as bullying so you can gather your courage, strength and skill to protect yourself.

Part of good parenting means that we teach our children the seven early warning signs of stealthy, critical, righteous, controlling bullies at school.

1. They make the rules; they control everything – what your kid can do, where she can go, who she can be friends with.
2. They push boundaries, argue endlessly and withhold friendship if your kid doesn’t do exactly what they want.  Your kid must never disagree or keep them waiting.
3. Their standards rule.  Your kid’s "no" isn't accepted as "no." The controlling bully is always right and your kid is always wrong.  The stealth bully never apologizes.  She always has excuses and justifications.  The sneaky bully’s sense of humor is right so she doesn’t think she’s harassing, abusing or bullying your kid.  Your kid is merely too sensitive. Your kid’s issues generally don't get dealt with.  The stealth bully’s concerns are more important so they can ignore your kid’s wishes.
4. They control your kid with their disapproval, name-calling, demeaning putdowns, blame and guilt.  No matter what your kid does; she’s wrong or not good enough.  Or they control your kid with their hyper-sensitive, hurt feelings and threats to cut off the friendship and be hurt and retaliate forever.  The bully will spread lies and rumors and ruin your kid’s reputation.
5. Your kid is afraid she'll trigger a violent rage or an everlasting vendetta at school.  She walks on eggshells.  The controlling bully intimidates her with words and weapons.  The stealth bully threatens her and her favorite things.  Your kid is told that she’s to blame if the stealth bully is angry.  Your kid feels emotionally blackmailed, intimidated and drained.  She’s afraid of the ongoing control and bullying at school.
6. Your kid’s told she’s ugly, poorly dressed, incompetent, and helpless and she wouldn’t have other friends without the stealth bully to guide her.
7. They isolate your kid.  She’s not allowed to see other friends or tell you what’s going on.

Post #353 – BulliesBeGoneBlog How to Stop School Bullying: Getting Information

How can stealth bullies cause more damage than overt bullies at school?

1. Because kids don’t recognize and label these manipulators as bullies, kids don’t resist them.
2. The manipulated kids take on the blame and feel guilty.  They think it’s their fault.  They must have done something wrong since the stealth bully is angry.
3. They try to please the stealth bully.  They try to be perfect according to the bully.
4. They lose a sense of themselves and they become helpless and powerless.
5. Later in life, they’ll easily fall under the spell of controlling, abusive spouses and bosses.  They’ll accept the abuse because they’ll think it’s their fault.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  Call me to design a plan that fits you and your kid's situation at school.  And build your will and skill to carry it out effectively.

Create a workplace with no harassment, abuse or bullying

Sometimes, we have trouble deciding what strategy to use to increase our chances of a culture with no harassment, abuse or bullying so great people want to work, produce and get ahead - a culture of high attitudes and outstanding productivity. We know we can’t stand pat but still we hesitate.  We don’t want to waste our time or take foolish risks and, in the real world, there’s no way of getting all our ducks in a row.  Learning by trial and error sounds too brainless and fraught with danger.

There is another alternative – “The Systematic Method of Successive Approximations”.

To read the rest of this article from the Denver Business Journal, see: Create a workplace with no harassment, abuse or bullying http://denver.bizjournals.com/denver/stories/2000/04/17/smallb4.html

Sounds formidable and daunting, but it’s not.  You may not have used the method yet to stop bullying at work, but you’ve already used and mastered it while learning the most difficult things you’ll ever learn - walking, running, talking, driving and even driving while listening to a motivational tape and eating and talking on your phone and obsessing on something life-threatening or totally useless, all at the same time while getting to your destination safely.

There is no “One-Right” action plan, but we all used the same basic 12-step strategy to learn to walk.  It will also work to stop bullying at work.

1. You knew what you wanted and needed.
2. Action counted.
3. There was no guarantee of success and you never even asked about one.
4. Pain didn’t stop you for long.
5. Fear didn’t stop you for long.
6. Ignorance didn’t stop you for long.
7. Embarrassment didn’t stop you; the opinions of negative, critical bullies didn’t stop you.
8. You imitated successful people and you “faked it” – you became an experimenter at work.
9. Questions or concerns about self-confidence, self-esteem and self-image didn’t matter.  You didn’t pay attention to self-doubt, self-bullying or negative internal voices.
10. You put yourself in favorable situations with your “antennae” out to increase your chances of success.  You ignored negativity, harassment and bullying.
11. Some people learned faster than others did but we all succeeded eventually.
12. The desired gains outweighed the necessary losses that always come with taking charge of your life.

Live life the way you learned how to walk.  It may seem difficult in your situation to bring all your desire, need, energy, focus, intelligence and experience to bear on making major changes but it’s the only way.  You’re not too young, too old, too dumb, too clumsy.  The world is not changing too rapidly.  Don’t listen to negativity and bullies.  Learn to walk or you’ll get stepped on.

Often, individuals need coaching and organizations need consulting to help them design and implement an anti-bullying plan that fits the situation at work.  To get the help you need, call Ben at 1-877-828-5543.

How to Stop Bullies at Work: Ten Tips to Recognize Them

“How can just one person create such deep wounds that it’s taken us five months to heal a workplace,” I was asked.  Many people have trouble admitting that someone can be the correct answer to, “How many negative, abusive, bullies does it take to destroy everyone’s productivity” or “How many rotten apples does it take to spoil a whole barrel” or “How many overlooked cancer cells does it take to start a fatal tumor?” To read the rest of this article from the Denver Business Journal, see: How to Stop Bullies at Work: Ten Tips to Recognize Them

http://denver.bizjournals.com/denver/stories/2000/05/15/smallb5.html

Notice that when you nod your head in recognition of the “bad apples” you’ve known, we’re both denying many people’s fundamental assumptions that everyone is good and reasonable underneath; we can rehabilitate everyone; we’re supposed to care enough to keep trying and not remove them from work until we’re absolutely, objectively certain that they’re relentless, permanent bullies and we should give up.

Instead, we’re accepting that bullying and bad attitudes will spread and destroy the whole workplace.

I’m talking about the few employees (and bosses) who haven’t learned by the time they’re adults and who won’t be rehabilitated in the time and effort your team or organization can afford at work.  The pain and harm caused by those “bad apples” is the price you pay for ignoring the early warning signs and giving them too much time and too many chances

Top ten early warning signs of bullying, “bad apples” are:

1. They’re utterly convinced that they’re absolutely right about anything they think is important; their opinions, attitudes, interpretations, excuses, justifications, agendas are right; they can do exactly what they want at work because they’re absolutely right; problems are never their fault.
2. They’re totally focused on themselves; clueless and uncaring about what most of us consider appropriate, professional behavior and how other people will feel in response to their bullying.
3. They leave bossy, demanding, abusive notes insisting that what they want gets done, with no consideration for the other person’s schedules or deadlines.  They think their notes are polite.
4. They’re also oblivious to how the other person reacted to what they said, what the other person wanted and why, what the other person thought of them. Or they're hypersensitive, over-reactive bullies.
5. They don’t acknowledge the pain they cause and they defend themselves and their favorites ferociously.
6. They’re perfectionists; always negative and complaining; seeing things in right-or-wrong; making “to-do” lists with over 300 items. They feel victimized and eagerly blame others or “the system” at work.
7. They obsessively track or blow up little things, lose sight of what’s important; ignore what everyone else is upset about.
8. To flatter themselves, they only get the part of a message they agree with. Or in order to feel righteously indignant, they hear only the part of a message that will infuriate them.
9. They kiss up to those above and step on those below them.
10. They’re skilled at harassing, abusing and isolating people at work, organizing cliques to make war on their enemies, or finding scapegoats to direct the attention away from them.

They’re the 10% of the people you waste 90% of your time on.  If you think you’re the only one having these problems with them, check around and you’ll find that almost everyone else at work is also.  They spread their bullying around.

The problem is chronic; they don’t get it, they don’t change.  You’ll know you were right to remove them when everyone starts breathing deeply, smiling and walking uprightly again.  Act swiftly to protect yourself and the rest of your workplace.

Often, individuals need coaching and organizations need consulting to help them design and implement an anti-bullying plan that fits the situation at work.  To get the help you need, call Ben at 1-877-828-5543.

How to Stop School Bullying: Getting Information

After you think you’ve seen signs that your kid might be bullied, the next step in stopping harassment and bullying at school is to get the information you need, even if your kid is reluctant to talk. You’ve observed each child individually and compared with how he/she was before.  How to stop school bullying begins with your willingness to pry, no matter how reluctant your child is to talk.

Five questions you can ask are:

1. What’s happening?
2. Tell me about the school bullies?
3. How do the teachers, principal, bus drivers and cafeteria staff protect kids in your school from bullies?
4. What happens in your school’s anti-bullying program?
5. How do you and your friends stand up to bullies when you see other kids being teased, taunted or bullied?

Don’t be a tyrant or inquisitor, but do keep asking.

If you suspect your kid is being bullied, you can also get information by:

1. Asking the parents of your kid’s friends.
2. Talking to the teachers, counselors, principal, school district administrators and school board members, if you have to.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  Call me to design a plan that fits you and and your kid's situation at school.  And build your will and skill to carry it out effectively.

Managers - Evaluate Honestly and Consistently or Fail

Have you caught yourself or other managers whining about staff, “They should have gotten that done but they just goofed off.”  Or “I expected them do that without direction but when I checked, they got it all wrong.  And look at what we pay them.”  Or “I have to do everything myself; no one trained them and I can’t trust them.” Stop whining and start managing; the buck stops at your desk.

To read the rest of this article from the Denver Business Journal, see: Managers – Evaluate Honestly and Consistently or Fail

http://denver.bizjournals.com/denver/stories/2001/02/12/smallb4.html

Whether you have inexperienced or experienced people, train and manage them so you’re thrilled with their work.  There are no excuses – it’s your job.  Learn to do it well or do something else.

The key to management is honest, consistent evaluation – and all the steps that go into effective and appropriate course correction.  If you don’t track consistently, you’ll spend much more time picking up the pieces.  Sporadic or dishonest tracking reinforces poor performance, fear, hostility, anger and lawsuits.

Some of the keys to successful managing are (see the original article for details):

1. Know each person.  Estimate how long you think each task will take.  Integrate, prioritize and agree on professional and personal goals, and standards of behavior and communication.
2. Clarify what the final product or service will look like.  Determine milestones and timelines, final goals and deadlines.  Don’t wait until the last minute.
3. Specify responsibility, authority, support (resources, personnel) and constraints.  Clarify what they can do their way and what must be done your way or the company way.  Clarify accountability.  Clarify rewards and consequences.
4. Determine what to do if there’s a question, problem or new information to be taken into account.
5. Now manage – oversee the project. Give accurate, honest feedback.  Keep records.
6. Remove poor performers, trouble-makers, bullies and people with low attitudes.

You can’t manage if you’re afraid, lazy, a control freak or too busy.  What you don’t evaluate, won’t matter – you’re telling them that it’s OK if they blow it off or do it poorly.

Stand up for the standards – set the tone and do the work.  Of course it’s hard - if it was easy, anyone could do it.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

We can't stop bullying if being liked is more important

Of course, we want people to like us, especially those who are close like our parents, children, extended family, friends and co-workers. But we won’t be able to stop bullying if being liked is more important than setting behavioral standards in our environment.  In fact, there are people we actually want NOT to like us.

Think through everyone you know:

1. Who do we want to like us and for what reasons? We think of this category easily.  We want our loved ones to like us because we’re being us, and we hope they’ll be nice to us in return because they like us.
2. Who don’t we care what they think about us? We usually don’t think of this group, but we don’t take it personally when a drunk doesn’t like our clothes or an ignorant personal gives medical or car repair advice or a real jerk doesn’t like our opinions.
3. Who do we want NOT to like us and why? We usually don’t think like this but try it.  Who do we know that they’d only like us if we did what they wanted, which would mean violating our spirits.  Growing up during World War II, I always had examples of Hitler, Stalin and Mao.  For them to like me I’d have to be silent or applaud when they killed people.  But there are smaller and closer examples: co-workers who’ll like us if we didn’t report them embezzling; extended family members who’ll like us only if we allow them to continue beating or molesting children; toxic parents who’ll like us only if we take their abuse; selfish and demanding teenagers who’ll like us only if we give them everything they want to be entitled to; friends who’ll like us only if we allow them to scapegoat other people; spouses who will like us only if we accept their harassment, control and brutality.

Behavioral standards are more important than whether someone likes us.

I hope it’s clear and straightforward, even if it’s not easy.  We’ll never stand up to bullies if we want them to like us.  In order to protect ourselves and our loved ones we must stand against them.  And they won’t like us.  Well, that’s a good reason to be not-liked.

Many people think they’re being tested by everyone else and mostpeople decide they’re okay if they’re being liked.  Instead, go through the world testing everyone else.  Do they act decently?  Do they want us to violate our standards in order to give them something?

Allow only those people who help raise both our behaviors into our personal environments.  Following Rabindranath Tagore’s quote, I think of our “Isle of Song.”  Only people whose behavior is worth my liking can get on my Isle of Song.

But if I don’t care whether I’m liked or not, how will I improve my behavior? Of course, I’m not suggesting that we act like uncaring jerks.  I’m just selective about whose opinion matters and what they’re standards are for liking or not.  We can watch ourselves and listen carefully to feedback from discerning people.  And we can do better without agonizing over whether we’re liked by jerks…or by worse people.

We usually focus on the risks of not being liked when we think of protesting in order to protect and defend ourselves and our loved ones.  There might be consequences, depending on the circumstances, so we must think strategically in deciding what to do.  But we must not allow ourselves to be violated just because we want to be liked by the wrong people.

The greater risk is always in allowing ourselves to be bullied or brutalized.  Actually there’s no risk in allowing that violation.  Instead, there’s a guarantee that eventually the bullies with take our liberty, our freedom and everything we value most.  Eventually, we’ll lose our souls.

More important than being liked is being the hero of your life!

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Boundary-Pushing Parents

Toxic parents can try to ruin our lives.  Boundary-pushing parents, even though they’re not lying, sneaky and manipulative, can drive us to distraction.  They still try to treat us like we’re children in need of mommies and daddies who know better than we do.  They try to control our lives so that we’ll make the right decisions, get over our fatal flaws and be successful -- according to their standards. If you want your parents to be in charge of your life, read no further.  Continue letting them tell you what you should do.

Boundary-pushing parents try to do things we don’t need or we want to do ourselves.  They expect us to answer their calls and texts immediately.  If we don’t, they’ll call a hundred times until we do.  They drop in unannounced at inconvenient times and demand to be welcomed.  They misinterpret everything.

They ask probing questions or make sarcastic remarks about personal areas we don’t want to talk about all the time, “When are you going to get married or have kids?  Why don’t you get a real job?”  They think they have to review every plan and decision, and tell us what we should do – sometimes nicely and sometimes with sarcasm or yelling, putting us down as if we’re children.

They use fear; if we don’t do what they say, we’ll fail in love or work.

They use blame, shame and guilt to force us to do things their way.  If we don’t do what they want, we’re not showing the proper love and respect.

Also, they want to train us that the price of not doing what they want is endless harassment, arguments and abuse.  They want to convince us that we should give in to them in order to avoid the arguments.

They are bullies who use all the bullying tactics of both overt and covert bullies.

Since they’re our parents and they’re not crazy or openly toxic, we want to be nice and maintain a long-term relationship.  But we also know that if we give in they’ll take over our lives.

What can we do? Our initial tactics are usually trying to train them, much as we would a pet.  Yes, I mean that.

Initially, we usually try to give reasons like, “I know you care and worry and want the best for me, but I’m an adult now.  When you give me advice on everything or tell me what’s best, even though I haven’t asked you, you’re telling me I’m too fragile and stupid to bounce back from mistakes or succeed by my own wits.  I don’t want to be your little baby boy or girl any more.  You don’t have to act like the worrying, concerned mommy or daddy any more – even though you may worry all your life.  I won’t spend my time reviewing every possibility or decision.  I won’t live with your fear or nursing me.  If you try to straighten me out, I’ll only get angry and withdraw further.  Then, the way you express your concern will backfire – you’ll drive me away.  What’s more important to you; straightening me out or having a good time with me?  Let’s have a relationship like between adults.”

Talk to them about specific limits and boundaries.  Do they have to call and get permission before coming over?  How many times a week will you talk on the phone or see them in person?

The real, deep issue is about what do you want to talk about and do with your parents – or in any other relationship with anyone? Some people focus their close relationships on money talk or sharing intimate details or reviewing possibilities or rehashing decisions endlessly or intensive psychoanalysis of everyone or continuous overblown, emotional melodrama.  Those relationships demand continuous scrutiny and correction of every thought.  That may be how you define “love” or “intimacy.”  If that’s what you want to do, you will live with the consequences – your parents will tell you what’s right.

On the other hand, I prefer fun times where we share what’s great and interesting, whether it’s on television, in movies, books, sports, food, travel, study or whatever we’re excited by.

Most boundary-pushing parents won’t stop because we’ve talked about our desires.

They’ve gotten their way by wearing us down, so they’ll continue doing what they’ve always done.  We’ll have to act to make the boundaries real; that is, we will have to train them with positive and negative reinforcement.

• Don’t argue, debate or justify.  Don’t answer “why” questions.  Don’t be moved by guilt or threats (like they’ll cut you out of the will).  Simply tell them the way people have to act in order to get into your personal space.
• Reward them when they follow the rules; whether they follow the timing or they act polite and civil instead of angry and manipulative in word or deed.
• Apply consequences when they don’t follow the rules.  Stay calm and even laughing when you don’t answer or you hang up the phone – especially in mid-harangue.  The same for text messages.  You may have to un-friend your parents.  You may have to close the door when they show up unannounced.  You may have to control holiday or vacation times.  The more they violate the rules, the further away you distance them.
• Resist when they get relatives and friends involved to twist your arm.  Test these people; if they try to force you, they can’t be in your circle.  You can only keep people who act the way you need.  You may have to move away physically – at least a thousand miles.
• Be more persistent than they are; this is an endurance contest.

Some people do talk with their parents every day, but about what and in what way?  Is it on-going guidance by wise elders?  Is it sharing the daily doings without the advice or with the advice?

The life you want to create is your prize. There are many examples in “How to Stop Bullies in their Tracks,” available fastest from this web site.

For more on toxic parents, see: Leichtling YouTube: How to Deal With Toxic Parents http://www.youtube.com/watch?v=EjE-mgv_BdA

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Tactics that DON'T stop bullies

Let’s talk about five tactics that don’t stop bullies – in school, in relationships and at work Five tactics that don’t stop bullies – in school, in relationships and at work

1. To deny, minimize, avoid, ignore or condone bad conduct – to suffer in silence or to take the blame or to “Rise above” bullying, harassment or abuse.  How many abused kids and suicides will it take before we realize that bullying does not stop by itself?  How many battered women does it take before we realize that abusers don’t simply wake up one day as better people?
2. To beg, bribe or appease relentless, chronic bullies to try to get them to stop – the Golden Rule won’t stop real-world bullies.  Bullies interpret your kindness and niceness as weakness and an invitation to push more boundaries or to go after you more.
3. Mediate, negotiate or compromise forever. To accept excuses, justifications or promises forever, or to try to educate or rehabilitate forever without requiring immediate change the behavior of bullies – to sacrifice good kids or adults at work (the targets) in order to try to rehabilitate the bullies.
4. Not to have a program with real and escalating consequences to bullies – to dump the bullies on other classes at school or other teams at work.

Relentless bullies are predators who go after the weak, the isolated and those who don’t resist.

You may be a target; don’t be a victim.  Take care of yourself mentally and emotionally.  Treat yourself as if you matter.

See: Leichtling YouTube: Five Common Tactics That Do Not Stop Bullies http://www.youtube.com/watch?v=1w8Tno4RJPA

Leichtling YouTube: How Not To Be a Victim of Bullying http://www.youtube.com/watch?v=UNx-W9glnFg

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Schoolyard thugs morph into wilier workplace bullies

At some point in our lives, all of us have experienced bullies on the playground.  We’ve run across them in the workplace, too.  Many of them are now smarter at hiding what they do, which makes recognizing and dealing with them harder. Consider these three workplace bullies:

To read the rest of this article from the Business Journal of Jacksonville, see: Schoolyard thugs morph into wilier workplace bullies http://jacksonville.bizjournals.com/jacksonville/stories/2004/06/21/smallb3.html

Consider these three workplace bullies: - see original article for details

• Ed makes you walk on eggshells.  If you disagree with him, don’t give him what he wants or criticize him, he’ll retaliate with dirty looks and anger – or worse.
• Jane hides her bullying by focusing on what’s fair.  Even though her work is mediocre, she argues that she deserves the same favors the best workers get.
• Dora proudly lets everyone know she was a victim before and is hypersensitive now.  She grumbles, complains and whines about uncaring treatment, and if her feelings are hurt, she’ll cry and let everyone know how harsh and cruel you were.

Ed, Jane and Dora are bullies who fly below your radar because they’re sneaky, manipulative and coercive instead of overtly intimidating or violent.  They must have their way, on everything, no matter how minor, and they will use any tactics to get it.

Low-flying bullies are more dangerous than traditional playground bullies because their covert behavior masks the destruction they do.  Because you don’t recognize them as bullies, you don’t rally yourself to resist effectively.  You simply live with your frustration.

If you don’t stop their bullying, they’ll do serious damage to you and your organization.

Some early warning signs of low flying bullies:

• Your “no” isn’t accepted as “no.”  They ignore, overrule or get around your objections.
• Your standards, priorities and interpretations are less important than theirs.
• You can’t act until you’ve convinced them that you’re right - and you can never convince them.
• Your concerns don’t get dealt with - their concerns take precedence.
• You feel emotionally drained and blackmailed.  You walk on eggshells thinking that if only you behaved better, things would be OK.
• The more you try to act reasonably, the more you have to give in.

Use a simple behavioral test to recognize them:  What do you have to do to get someone to be a productive partner?  Bullies show you that it takes a fight.

The good news is that once you label their behavior as bullying, you’ll know what you’re up against and can mobilize yourself to think strategically.

Appeasement never works because they’re never satisfied.  Don’t spend your life trying to rehabilitate them unless you’re willing to commit, whole-heartedly and willingly to changing their behavior – no matter how long it takes.

It’s not easy to stop them but you can.  The basic strategy when dealing with bullying behavior is to start negotiating calmly, reasonably and firmly and let their behavior, not their words, tell you how clear and firm you have to be to get them to change.  Become more firm incrementally until you find something that works.  Plan your strategy and tactics as if you’re going to war.  You are.

You’ll have to show them that you are more determined, resolute and resilient – and adjust your strategy.  Most bullies look for easy victims. So, take them on or submit.

See: Recognize Covert Bullies at Work http://www.youtube.com/watch?v=qzdJQ0H1LxE

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

How NOT to be a victim of bullying

We’ve all been targeted by bullies – at school, in relationships, at home and at work.  You may be a target, but you don’t have to be a victim. Let’s talk about how not to be a victim of bullying.

Victims don’t fight back successfully.  Targets fight back.  Choose not to be a victim!

What are signs of victims?

1. Victims think bullying is their fault; they think they’ve done something wrong.  They think they deserve the bullying.
2. Victims take hostility, harassment, bullying and abuse personally; they feel embarrassed, ashamed, guilty and scared.
3. They try to ignore, appease, beg and bribe bullies; they can’t think of what else to do; they don’t see bullies as simply predators looking for easy prey.
4. Victims feel helpless and hopeless; they cut themselves off from their own inner strength; they don’t stand up.
5. Victims isolate themselves; they don’t get help that’s available.

What are the signs of targets who do not become victims?

1. Targets see bullies as nasty, jerks; they know that bullying is the fault of bullies; they don’t take it personally; they maintain their self-esteem..
2. Targets know they’re not really being picked on because they’re different; bullies bully because they’re bullies; they use the differences as their excuses and justifications.
3. Targets try nice, peaceful methods at first but if those don’t stop the bully, targets push back in many ways – verbal, legal, physical – increasing in firmness.
4. Targets have strong desire and will to resist; they have courage that gives them strength; they have determination, perseverance and resilience.
5. Targets get help; they learn to get people on their side; they learn to create witnesses and defenders.

Powered by their courage, inner strength and grit, targets can think and plan effectively.  Then they can carry out their effective action plan with skill.

Stop complaining, stop whining, stop pouting: no more victim talk.  Don’t be a victim.  Choose.  It’s your life: be the hero of your life.

See: How Not To Be a Victim of Bullying http://www.youtube.com/watch?v=UNx-W9glnFg

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Visionary leaders can't waste time on problem managers

Visionary leaders often follow a simple formula to succeed. To avoid getting swamped by details they select independent, result-driven managers, train them, clarify goals and deliverables, and get out of the way.  Then they track progress. But how do you recognize managers who create ever-widening unhappiness, friction, turf fights, turnover and missed deadlines?

To read the rest of this article from the Denver Business Journal, see: Visionary leaders can’t waste time on problem managers http://denver.bizjournals.com/denver/stories/2004/06/14/smallb4.html

Here are four common examples of such problem managers: - see the original article for details.

1. Weaklings and avoiders act as if their motto is, “If they don’t like me they’ll fight me, but if they like me they’ll work hard for me.”
2. Bullies try to succeed thinking, “The beatings will continue until productivity and morale improve.”
3. Turf protectors believe, “What’s good for me is good for everyone.”
4. Snooping Puppet Masters seem to think, “Success depends on manipulating, blackmailing or destroying the competition.”

Leaders can see these problems in missed deadlines, high absenteeism, turnover and transfer rate, in exit interviews from a particular department or in anonymous suggestions and internal dissatisfaction surveys.  They might hear about them from an executive assistant, trusted manager or brave employee.  Discerning leaders will notice turf battles at budget meetings or looks passed around the table behind one manager’s back.

What can visionary leaders do?  You have more than enough on your plate and you can’t waste time in details trying to decide which of the fighting children is right.  But if you ignore the problems, they’ll grow into disasters.

The two key steps for stimulating change are: - see the original article for details.

1. Be clear and firm: The manager must change or else.
2. Bring in a consultant/coach to evaluate and act as the turn-around agent.

These problem managers will need:

• Continued pressure to change.
• Specific, individualized plans for how to succeed with a new approach.
• Cue cards for exactly what to say and do in initial, small steps.
• Expert guidance to help them pick the best situations to begin with.
• Plans for consistency and perseverance; other people will distrust their new approach.
• Behavioral signposts to measure progress.
• Frequent review, counseling and independent checks to see that they’ve actually done what they claim.

Often, these problem managers can help themselves by telling other people that they are trying to change and will have to see success with their new approach.  Under these conditions, managers who want to continue rising in their companies can change their ways.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

How NOT to raise spoiled brats

Let’s begin talking about how not to raise spoiled brats by listing the top seven methods that do create lazy, selfish, narcissistic, arrogant, entitled, bullying tyrants. The underlying attitude that creates demanding, abusive bullies is the false idea that if children are never thwarted or forced to do what they don’t want to, they’ll be more creative and happy, and their self-esteem will be higher.  This attitude is very prevalent among the helping professions; especially therapists and teachers.

What I say may anger people who think in black-while, all-none terms.  Those people think that the only choices are total freedom and praise, or beatings and total repression.  How silly to think that way.

My top seven attitudes, approaches, techniques, methods to create willful, domineering brats and teenagers are:

1. Always give them everything they want and give them control of every decision.  Teach them that if they don’t get what they desperately want at the moment, they’ll never be happy.  Never force them to do what you want.  Always try to get them to understand that you’re right, so they’ll willingly do what you want them to.  Don’t act until they give you permission.
2. Never correct them or say, “No.”  Help them think they’re sensitive, weak and fragile.  Be afraid that if their feelings are hurt, they’ll never get over it.
3. Never show displeasure or tell them that they failed to meet your expectations.  Always tell them that their efforts are good enough; no matter how pathetic the results.
4. Always tell them that they should succeed instantly or that what they can’t do easily isn’t important.  Tell them that hard work and struggle aren’t important.  Blame everything that they don’t like on other people (bad friends, bad teachers, bad schools, bad society), not on their insufficient or mediocre effort.  Always tell them that the world is supposed to be fair and to make them happy.
5. Be afraid that if they’re unhappy or angry, they won’t love you.  Always try to be their confidant and best friend.  Give in to their fits and temper tantrums in order to get them to stop.   Train them that you’ll give them whatever they want if they throw fits in public.
6. Always excuse their bad behavior because they’re “cute” or “creative.”  Always excuse them from chores because it’s no fun for them.
7. Instead of calmly applying consequences whether they like it or not, always let them misbehave without correction or consequences.  Hold your tongue or repeatedly tell them not to do something, but don’t actually do anything effective until you can’t stand it anymore and you throw a fit.  Never smack their bottoms or grab them to make your point or to let them know that sometimes they will do what you want, no matter what – even though that’s the only thing that will get them to do what you want.

If you start these approaches when they’re infants, you can create manipulative, demanding teenage bullies who think they’re entitled to everything they want and you’re supposed to provide it.  They’re the kind of children who may be living at home when they’re 40.  Will you wonder why, deep down, you don’t like them any more than they like you?

Of course, don’t go to the other extreme and beat them into submission.

Don’t give in to guilt when you thwart them with your, hopefully, high expectations.  Don’t give in to coddling and wishful thinking when they try to wear you down.

Think of the qualities you want them to develop and give them many opportunities to practice.  Here are nine, for example:

1. Will, self-mastery, courage and discipline.
2. Emphasis on action and seeking solutions instead of blame.
3. Grit – determination, dedication, drive, commitment and focus.
4. Persistence, perseverance, patience, endurance and tenacity.
5. Resilience, flexibility and humor.
6. Comfort in change, ambiguity and the unknown.
7. Heroism in the face of discouragement, so you’ll treat obstacles like speed bumps.
8. Taking calculated risks and making the most of opportunities and luck.
9. Learning from great models, heroes, mentors and coaches.

Without your guidance and discipline, they won’t magically develop those qualities when they’re 25.

Stand up and say that you do know better.  Don’t give in to bullies; especially when you love them.

See:  How Not to Raise Spoiled Brats http://www.youtube.com/watch?v=f8g8wbgKKcs

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

You can't make all employees happy -- and shouldn't try

I’m often asked to help leaders motivate employees because productivity, quality, attitudes and morale are low.  Leaders typically assume that unhappy employees are the problem, and making them happier – with team-building, money, perks or more involvement in decision-making - is the solution. That might seem like good sense but the answer doesn’t lie in accommodation, appeasement or consensus involving the most demanding employees.

To read the rest of this article from the East Bay Business Times, see: You can't make all employees happy -- and shouldn't try http://eastbay.bizjournals.com/eastbay/stories/2004/08/16/smallb6.html

The key isn’t being nicer; the key is leaders leading and followers following.

It’s true that many employees and managers will be more productive when they are treated the way they want.  But it’s equally true that many will enjoy their jobs only if they don’t have to be productive or evaluated honestly.  These people want to control every decision, put their feelings before work, be catered to and applauded for throwing temper tantrums.

Some examples of different leaders who got into trouble trying to be too nice.  For details, see the original article.

• The staff in one division of a company was unable to form three-person customer service teams because only 15 of 17 people wanted them.
• At another company, workers were allowed to interrupt senior leader meetings, rudely challenge any decision and make personal attacks on leaders.
• In an under-performing unit of a third company, a new supervisor evaluating a resistant and mediocre employee saw a five-year history of excellent reviews.

Lack of appropriate leadership at these companies created power vacuums that attracted negative, critical, unhappy and abusive people who wanted control.  Well-meaning leaders had perpetuated the lie that the best way to encourage employee productivity and professional growth was to placate them through sympathy, begging, bribery and allowing them to act out.  These cultures were self-described as “employee centered, caring, consensus and win-win.”

A key initial step in solving the problems was seeing them as cultures of entitlement, appeasement and rule by petulant, demanding “children.”

The workplace is not a therapeutic environment.  Companies do not exist to make us comfortable and happy, or give unconditional approval.  If your feelings are hurt by honest, professional evaluations, prepare for disappointment.  If they’re hurt by differences in responsibility and authority between leaders and followers, become a leader.

We don’t get to vote on everything.  We can’t force everyone to treat us the way we want.  We get rewarded for productivity and success.  We often have to suck it up and be productive when we’d rather not.

Ultimately, companies are in business to make a profit.  Well-meaning leaders who work too hard at being nice, caring people can find themselves carrying 100 percent of the burden to please the most hostile, demanding employees who aren’t contributing to the success of the organization.

Consensus leadership and flat hierarchies are fads that are finally beginning to pass.  They are simply not efficient or effective enough to succeed.

Leaders lead by determining direction, establishing goals and expectations, and judging employees by performance.  Leaders don’t have to be bullies or ogres.  Of course, listening to employees can be a great asset.  But, in the end, leaders are responsible for leading the way so employees can follow.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Identify types and tactics of bullies

Learn to identify and label different types of bullies and the tactics they use.  That will give you power.  You’ll know what you’re up against.  You won’t second-guess yourself.  You’ll be able to align and focus your energy and action.  You’ll get the help you need. Some ways many people think of bullying are:

• Mental, emotional, physical bullying (including harassment and threats).
• Verbal bullying, non-verbal harassment, physical violence (attacks on people, pets or things).

But I focus on 5 types of bullies and their tactics:

1. Overt bullies.
2. Covert bullies.
3. Cyberbullies.
4. “Professional Victims.”
5. Self-bullies.

Often there are no clear and fixed lines between these types of bullies and bullies often use different tactics.  I don’t include sexual bullying as a separate category because that can be done using all the tactics.

Overt bullies act out in public.  They’re easier to see and to get evidence against.

Covert bullies are sneaky, manipulative and controlling.  They abuse in secret; it’s much harder to get evidence against them.

Some of the techniques overt and covert bullies use:

• They get out of control and throw temper tantrums (like children).  They’ll have physical or verbal explosions or give the “Loud Silent Treatment.”  They get power by anger and rage.
• They indulge in personal vendettas and scapegoat victims.
• They make harsh judgments or remarks or put-downs.  They’re experts in personal criticism and negativity.
• They talk down to people.  They push sensitive places in order to make other people feel bad.
• Their feelings matter; yours don't.  They make the rules; you don't.  Their reasons make sense; yours don't.  They're right; you're wrong.
• They’re instigators.  They pour gas on the fire, get other people to fight and they create “uproar.”  They’re splinters.
• They’re control-freaks and turf protectors.  They’re always right and righteous.
• They’re relentlessly negative, critical, naysayers who are impossible to please.  They complain until they get attention.
• They tease, taunt and use name calling put-downs.  They use people as emotional punching bags.
• They make nasty, ugly, vicious, snide jokes or cut you down, followed by “I was just kidding” or “You’re too sensitive” or “I didn’t mean anything bad” or “I was only having a little fun.”
• They mock with non-verbal, disrespectful “editorial” comments like eye rolling or snorting.
• They form school yard cliques to cut out their targets. They’re passive-aggressive.  They manipulate, triangulate, and stimulate unhappiness and drama.
• They spread rumors, gossip, innuendos and lies.
• They’re great debaters who never let you win.  They’re antagonistic, boundary pushers who do the minimum and undercut authority and systems.
• They always blame others.  Nothing is ever their fault.  They have endless excuses and justifications while showing little-no improvement.

Cyberbullies are hostile and personal.  They encourage or organize “mobs” to pile on.

“Professional Victims” – most people overlook this category.  Professional victims act fragile and have hurt feelings in order to gain power and control.  People walk on egg shells near them.  They’re hypersensitive, spoiled brats who cry and blame.  They’re hysterical Drama Queens-Kings.  They make a big deal over things you think aren’t worth fighting about.  They use shame, guilt and anger.

Self-bullies beat themselves up all the time.  They feel unworthy and have low self-esteem.  They wallow in self-questioning and self-doubt, and stay stuck and insecure.  They’re easily manipulated by overt and, especially, by covert bullies.  They’re the hardest people to help.

Please watch the following YouTube videos:

• Five Types of Bullies
• Types of Bullies - General

Knowledge is power.  Learn to recognize all types and styles of bullying so you can protect and defend yourself and your children.

Protect your personal environment from pollution.  Get bullies out of your personal space.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop School Bullies: Force Reluctant Principals to Act

How can you stop school bullies by forcing reluctant, do-nothing principals to protect your children?  That’s a skill many parents must learn. First, bullies are always 100% at fault and that never decreases.  Kids who act as spectators or cheerleaders, and kids who pile on also are at fault on their own.  There’s more than 100% to go around.

The worst are the adults who are responsible for stopping bullying; for creating bully-free schools, but who don’t.  Let’s focus on reluctant, do-nothing principals who tolerate bullying at their schools.

Some principals won’t tolerate bullying, but many principals won’t act strongly and effectively.

Five signs of these do-nothing principals are:

1. They don’t have a school-wide program, including kids and parents, to stop bullies.  There’s no training for teachers, administrators, janitors or bus drivers to recognize the early warning signs of overt and covert bullies; of verbal, emotional, physical and cyberbullying.
2. Even though every kid in the school knows who the bullies are and where and when it happens, do-nothing principals make no effort to monitor areas of the school where most bullying occurs.  They plead ignorance and expect you, the parents who are off-site, to provide the proof for them.
3. They think the best way to stop bullying is through forgiveness, sympathy, compassion, understanding, education and compromise with bullies.  They focus on the reasons bullies bully instead of simply stopping them.  They think that doing some process counts.  But only the results count – stopping bullies.
4. Do-nothing principals blame the target – your child.  They assume your kids must have done something wrong to antagonize the bully.  They don’t keep your kid’s complaint confidential.  Reluctant principals have great sympathy for how hard the bully’s life is and little sympathy for your child, who is the target of harassment and abuse.  Some can’t figure out how to stop a relentless bully so they’d rather look the other way.
5. To keep you in the dark, they plead confidentiality.  Or they ask you to trust them while they handle the situation, but you see that the bullying doesn’t stop.

In these schools, bullying is never one incident; it’s a pattern.  Relentless bullies know who has the power and what they can get away with.

Learn how to force reluctant principals to act. These do-nothing principals are afraid of two things:

1. Publicity.
2. Legal action.

Do-nothing principals don’t want to be involved with something that can get messy for them.  Often, they’re afraid of the bullying parents of the bullying kids.  You must change that.  Since do-nothing principals won’t do what’s right on their own, you must make them more afraid of you.

Four things you can do to make sure your children are protected are:

1. Before there are any incidents, even before school starts, organize a few like-minded parents and start lobbying for a school-wide program including kids and parents.  Get media coverage.  Make sure there are legal rules and a legal process.
2. If bullying begins, talk to the principal and staff.  Listen carefully for excuses, rationalizations, confessions of ignorance, discussions of what constitutes legal evidence – these are bad signs.  Record the conversation.  Send to everyone a follow up email listing all the points and promises made.
3. Give the principal (and counselors and teachers) one chance to stop the bullying – maybe a week or two.  Are bullies removed?  Does cyberbullying stop?  Or is your child picked on even more?
4. If bullying continues, see an expert lawyer, get an expert coach and start making waves.  Contact parents of other kids who are bullied.  Get evidence.  Contact District Administrators.  Contact police.  Get publicity from local radio and TV stations.  File a law suit.  Be prepared for a long, ugly fight.  Document, Document!

Don’t be sweet and weak; be firm.  Be courageous, determined and relentless.  Silence, appeasement, wishful thinking and the Golden Rule don’t stop real-world bullies.

Be effective.  Teach your children how not to be victims.  Your children’s mental, emotional and physical well-being is at stake.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Passing pain, casting blame cost time and money

Is the “Passing the Pain Game” costing your company time and money?  Some examples of the game: To read the rest of this article from the Washington Business Journal, see: Passing pain, casting blame cost time and money http://washington.bizjournals.com/washington/stories/2004/09/13/smallb7.html

For details, see the original article.

• A customer reams out a salesman.  Part of a job wasn’t done the way the customer wanted.  The salesman doesn’t know what went wrong but he doesn’t want the blame.  He placates the customer by exploding and blaming a department he says was responsible.  He tells the customer he’ll have those people fired.  Then he yells at innocent victims in that department.
• A new manager is panicking.  He has to present his project to senior leaders on Friday.  It’s Monday morning and he still hasn’t received information from a manager in another department.  He e-mails her and vents his fear and frustration; he harasses, bullies and abuses her.  He tells her he’s tired of begging, he needs the *&@# information right away, he counted on her and she’s let him down.  What the *&@# is wrong with her?  All in capital letters.  To cover his back, he copies his vice-president.
• A director stomps into a supervisor’s office, scowling along the way and slams the door.  Anxiety and tension spread at the speed of gossip.  People congregate to speculate:  Did she meet with the big bosses yesterday?  Did she get reamed?  Did we mess up?  Who’s going to get blamed next?  Fear spirals, staff finds excuses to be in other areas, productivity tanks.

Other variants are:

• Some players set up other people to fight.  They plant seeds of doubt and jealousy, and enjoy the bloodletting that follows.
• Some leaders specialize in negativity, finding fault, bullying and spreading blame when something goes wrong.  Since no one wants to be the victim of mistakes, everyone carries a “blame thrower.”

Is that game familiar? People feel hurt, scared and angry, and inflict their pain on someone else.  The game is also called, “Who has the rattlesnake?”

How much does the game cost? Try this method of calculation:  Estimate the time you’ve spent dealing with uproars, multiply by the number of people who bring their pain to you, multiply again by the number of innocent spectators you and they draw into the ever widening circle of players, factor in salary and productivity wasted.  Add in a fudge factor for your level of frustration.

Pretty large number, isn’t it?

It’s important to have a code of conduct stating that passing the pain and throwing blame is not acceptable.  But that’s not enough.  Most people already know that.  They just don’t follow the code when they’re suffering, scared, angry or supporting friends in a vendetta.

For example, in one training on this subject, some managers questioned why I was wasting their time presenting information they already knew.  So I showed them the e-mails their department heads had given me, in which these same managers had used their blame throwers on each other.  They had perpetuated an intense game that scorched everyone in their departments and all senior leaders.

The trick is to stop the Pass the Pain Game in everyday behavior.  A few suggestions – see the original article for details:

• Change has to come from the top.
• Companies point to the culture they want when they publish codes of professional conduct.
• Policies and codes are not enough.
• Change begins with individuals committed to adult behavior, and consequences for childish temper tantrums.

Passing the pain and throwing blame are destructive.  Another reason to stop: your boss doesn’t appreciate the pain you’re dumping on him.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Should kids ever fight to stop school bullies?

Should kids ever fight physically in order to stop relentless school bullies? I’ve been interviewed a lot on radio and TV.  But when I ask those interviewers how they stopped bullying when they were kids, all the men say that bullies were stopped when someone beat them up.  More important, beating up a bully changed the target’s life.  The targets now felt that they could succeed in the world – they developed courage, confidence and high self-esteem.

Nevertheless, many well-meaning parents tell their kids never to fight.

They say that:

• Bullies have a hard life so we should have sympathy for what they’re going through and how low their self-esteem must be.
• Don’t sink to the bully’s level by fighting back.  We have it easy so we should rise above the bullies.
• If we’re nice enough, kind enough and loving enough, the bullies will respond by being nice in return.
• We should never push back – verbally or physically.  If we push back, it means we don’t care.
• Violence is morally wrong and violence never solves anything.  Mahatma Gandhi stopped the British without pushing back and by preaching tolerance and love.

Let’s not even argue with those false statements.  If you watch the video about how being nice and caring doesn’t stop bullies, you’ll hear arguments disproving these statements.

Instead, let’s look at what bullies show us about what it takes to stop them.

Imagine a staircase going up.  The harder the bully pushes on us, the higher up the staircase we have to go in order to stop them.

At the lowest steps we do nice, peaceful things to try to get bullies to stop.  We ignore the bullying, we try to laugh it off, we make jokes to try to be friends with the bullies, we say how much it hurts, we ask them to stop or we try to rise above the hurt – that kind of thing.

If the bullying stops, that’s wonderful.  We’ve learned two things:

1. Some peaceful techniques that might work with some people who are bullying.
2. The bully was not a relentless bully.  The bully was a nice kid having a bad day.

But if the bullying does not stop, the bully is showing us that we have to be more firm in order to get that kid to stop.

So we go up to the next steps and push back verbally, and we learn how to do that skillfully.  Sometimes that works.  Bullies often respect other kids who show they’re not afraid and who have clever tongues.

If the bullying stops, that’s wonderful.  And, again, we’ve learned that the other kid was not a relentless bully.

Relentless bullies and determined boundary pushers are not stopped by these peaceful methods.  If we suffer in silence, if we whine, or if we advertise that we’re afraid, bullies think we’re victims waiting to be bullied.  If we’re kind, bullies think we are weak.  They’ll continue harassing and abusing us.

Now we have to go further up the staircase.  At this point targets might talk to school officials they trust to protect and defend them.  And they might get their parents involved.  And they need to remind their parents to get experienced, expert coaching.

If principals, teachers and parents still don’t stop the bullying, the relentless bullies are telling their targets that they’re going to have to fight back.  We’re close to the top of the staircase now.  Basically, we have to beat up the bully really badly – the quicker, nastier and harder the better.

Parents, you should have made sure your kid knows how to fight.  This goes for girls as well as boys.

A lot depends on the situation.  Is it one against one between kids who are the same size?  Is it one against a gang?  Fighting in elementary school can be just fists, but as the kids get older it will probably involve weapons.  There are many situations in which discretion is the better part of valor and the thing to do is to endure until we can get out of a rotten school or neighborhood, or away from a sociopath.

I strongly recommend three things:

1. Don’t be a victim.  You may be a target but you’re in charge of your response as you judge the situation.  Keep a fire of courage and strength burning in your heart.
2. Be willing to fight to protect and defend yourself.  Decide whether warning the bully might end the bullying or whether a surprise attack is your best option.
3. Learn how to fight effectively.  Notice, I did not say, “cleanly.”

What if you get suspended for fighting?  It’s worth getting suspended if you’ve stopped the bullying.  You may be a target; don’t be a victim!

You must be determined, courageous and strong in defending and protecting yourself – not because you deserve it, but because you want to, you have to.  “I want to” is more than enough reason to protect yourself.

I speak this way because I was a short, skinny, four-eyed kid who grew up in a tough, inner city ghetto.  I learned by observation and experience, not by philosophy or wishful thinking.

What’s the price of tolerating bullies; slow erosion of your soul.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Will being nice and caring stop school bullies?

I’ll start right off with the bottom line: being “nice” and “caring” won’t help kids stop relentless school bullies. Why not?

I’ve been interviewed a lot on radio and TV.  But when I ask those interviewers how they stopped bullying when they were kids, almost all the women say they were never taught how to stop bullies.  Instead, their well-meaning moms told them:

• Bullies have a hard life so we should have sympathy for what they’re going through and how low their self-esteem must be.
• Don’t sink to the bully’s level by fighting back.  You have it easy so you should rise above the bullies.
• If you’re nice enough, kind enough and loving enough, bullies will respond by being nice in return.
• You should never push back – verbally or physically.  If you push back, it means you don’t care.
• Violence is morally wrong and violence never solves anything.  They cite Mahatma Gandhi as someone who stopped the British without pushing back and by preaching tolerance and love.

All these women now bear a grudge against their well-meaning mothers.  Those messages are all wrong.  These women learned the hard way that the way you identify relentless bullies is that “nice” and “caring” don’t convert them from predators to friends.

First, the statement about Gandhi is a complete misunderstanding of his tactics.  Applying ahimsa to relentless bullies is not a good comparison.  If Gandhi had tried his tactics against Hitler, Stalin, Chairman Mao or the founder of Pakistan, he wouldn’t have lasted ten minutes.

Second, violence was required to stop slavery, Nazism, Fascism and communism, to name just a few.

Third, you have to love yourself first.  Sometimes, the most caring thing you can do for someone who’s a jerk and a bully is to show them that their tactics don’t work.  They’d better learn new tactics.

Fourth, you can’t love relentless bullies enough to change how they treat you.  Ignoring, minimizing and “rising above” do not stop relentless bullies.  Appeasement, begging and bribery do not stop relentless bullies.

Fifth, you’re not the bully’s therapist; it’s not your job to rehabilitate them.  The adults have that responsibility, but only after they protect and defend the targets of bullying.

Appeasement is never effective with determined boundary pushers who always want more.  If you suffer in silence, if you whine, or if you advertise that you’re afraid bullies think you’re a victim waiting to be bullied.  If you are kind, bullies think you are weak.  They’ll continue to harass and abuse you.

Don’t waste time complaining about your society, the media, your parents, your friends, your school officials, or how hard it is.

It’s your job to protect and defend your personal space from predators.  It’s your job to make bullies a small part of your mental and emotional world so you can get on with your education and your life

You must be determined, courageous and strong in defending and protecting yourself – not because you deserve it, but because you want to, you have to.  “I want to” is more than enough reason to protect yourself.

You must learn how to push back verbally, to get help from school officials, your parents and the police, and to fight back when you have to and you can.

You have to succeed even though conditions haven’t been prepared perfectly for you.  Don’t starve while you’re waiting for someone else to set the table.  You have to overcome obstacles; it’s a sign of good character.

You may be a target; don’t be a victim!

What’s the price of tolerating bullies; slow erosion of your soul.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

What to do when complaints are about a senior manager

Suppose your employees are grumbling about one of your senior managers, the director of a key department – he’s much too harsh and turnover is high.  What should you do? One option, the easy way out, is to ignore it.  This option may be especially appealing if productivity is decent, despite the grumbling.

To read the rest of this article from the Business First of Louisville, see: What to do when complaints are about a senior manager http://louisville.bizjournals.com/louisville/stories/2005/01/24/editorial2.html

But suppose you look deeper and the evidence is clear:  Your senior manager is a critical perfectionist.  He micro-manages with sarcastic criticism and put-downs, browbeats staff relentlessly, never gives compliments and hogs the credit and shovels the blame.  He harasses, bullies and abuses his staff.  Even long-term stars want out and productivity is merely OK.  Unhappiness has spread to other departments that have interacted with him.

You can still find easy explanations to avoid getting involved: You have other worries, there are no red flags on balance sheets, he treats you OK and he hasn’t thrown anything, hit anyone or blown up in public.  Employees always complain about hard-driving leaders and why open a can of worms?

Leaders who still gloss over these situations are merely conflict-avoidant.  They’ll ensure years of hard feelings, declining performance, scorn behind their backs and, eventually, increased costs to clean out a bigger cesspool.  Or maybe they think they’ll be long gone before it backs up to their door.

Another option is often chosen by leaders who think, “We’re all good people here. If we got together we’d agree on an effective compromise.”  They hope the politically correct approach of facilitated negotiation will manufacture a solution that works for everyone.

But in this situation that’s just a band-aid.  It won’t lead to long-term, productive change because the problem is a brutal manager, not a lack of understanding and acceptance of different styles within a reasonable range.

At this point, there’s little incentive for the senior manager to make consistent, lasting change.  During negotiations a lot of talk will happen, fingers will get pointed, people will get argumentative and defensive, hopes will get raised and dashed, and people will become even more polarized, antagonistic and litigious.  You’ve simply delayed a real solution and upped the pain and cost.

I recommend a third option: To give the problem manager a chance to turn things around and mend fences, give him an ultimatum - “change or else” - backed by short timelines, close monitoring, effective support for the changes you want him to make and repeated praise from you for any progress.

Get a coach-advisor the manager can respect, accept and trust.  He will need to learn a new managing style and new communication skills.  Expect stepwise progress as he learns whether his new approach can keep productivity, quality and kudos high.  Help him maintain leadership credibility by requiring training for the whole department hand having him participate.

How do you know when to quit dodging your responsibility and to use the third option? A truthful and global costing out is crucial.  See original article for details.

Take into account the effects of his behavior on:

• Productivity.
• Time spent by HR, staff and supervisors in all departments talking about incidents and dealing with complaints and hurt feelings.
• Effects on inter-departmental interactions.
• Transfer and turnover of good employees, especially outstanding young people who would be the next generation of leaders.
• Monetary and emotional costs of facilitated negotiations that fail.
• Costs for litigation, lawyers and buying silence from many employees.
• Lost respect for you and lost passion for your mission and goals, which will infect the organization.

You may have heard the expression, “People don’t leave organizations; they leave bad supervisors.”  That’s much too simplistic.

Once you have competitive benefits, great people leave bad environments – including poor supervisors, peers and coworkers, and systems that thwart accomplishment.  The most effective way of keeping the best employees and managers is setting high standards and standing up for them.

Remember, your leadership is on trial also.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Stop sneaky school bullies

Learn how to recognize and stop covert, sneaky bullies and control freaks in school. Overt bullies are easy to recognize; they’re loud, obnoxious, threatening and in your face.

Sneaky, stealthy bullies are harder to recognize.  But if we don’t recognize their tactics and label them as “bullies” we can’t energize ourselves to develop and carry out an effective plan to stop them.

Seven warning signs of sneaky, bullying controllers in school are:

1. They think their sense of humor is correct. They use you as an emotional punching bag.  They think they can say whatever they want and you’re supposed to take it.  They make nasty, vicious, demeaning, hurtful remarks to you and about you in public.  They point out all your mistakes and failings, and they tell your embarrassing secrets.  Then they laugh like it’s a joke.  If you object, they say you’re too sensitive or they were kidding.  They think your feelings are stupid and not logical.  But you better not say anything about them.
2. They elbow you or knock your books down and look innocent and pretend it was an accident. And they smile.
3. Bullies form cliques and gangs. They cut you out.  They lure or push other kids to bully you also.  They say bullying you is your fault because you’re different.  But the real reason they bully is that they’re bullies.  They want power and control, and to feel good by putting you down.
4. They’re sure they’re more important than you are. They think your whole life should be devoted to their needs, wants and whims.  If you won’t, they’ll make you look bad.  They pretend to be your best friend but then you have to do what they want, or their feelings will be hurt.  They’ll spread gossip, rumors and lies about you.
5. Everyone is a pawn in their game. They think you have value only as long as you can help them or you worship them.  They’re selfish, arrogant and demanding; they think they should be catered to or waited on.  Anyone who doesn’t help or who gets in their way becomes an enemy.  You’re afraid that if you disagree, they’ll strike back at you.
6. They think their excuses, excuse them. They think their reasons are always correct and are enough to justify what they do.  They think that if you don’t agree, you simply don’t understand or you’re evil.  The absolute certainty of these manipulative narcissists seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom; eventually you give in to them.
7. They think their logic, reasoning and rules, rule. They think they’re allowed to do anything they want – to take what they want, to harass, abuse, attack or to strike back in any way they want – but everyone else should be bound by their rules.  If your feelings are hurt by what they’ve said or done, they say it’s your fault and your problem.  They’re right and righteous.  Everything is your fault.

Sneaky bullies are emotional manipulators.  They try to make you feel helpless and hopeless.  They isolate you.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that the narcissistic control-freak might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

You can never be kind, nice, sweet or caring enough to change them.  You are not the therapist to solve their psychological problems.  The responsible adults are supposed to stop them and then change them or to isolate them.  They’re bullying, control-freaks.  Don’t debate or argue with them, but don’t ignore them.

These bullies have been around forever.  A quote from one of the oldest books we have, “The Mahabharata,” says, “If you are gentle, [bullies] will think you are afraid.  They will never be able to understand the motives that prompt you to be gentle.  They will think you are weak and unwilling to resist them.”

See them as the sneaky bullies they are.  Fight back verbally.  Get help.  Have your friends record what the say and do.  That’s what cell phones are really for.  Get help from a trusted teacher and you parents.  Fight back physically if you can and have to.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Keep a flame burning in your heart.  You may be a target; don’t be a victim.  Fight back.

What’s the price of tolerating bullies; slow erosion of your soul.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.