Stop Bullying: Say Goodbye to Toxic Friends

Sarah has been best friends with Heather for years, but she’s finally realized how much Heather has taken over her life and poisoned it. Sarah feels like Heather has been a toxic polluter in her environment, but she’s afraid that if:

• She didn’t have Heather, she’d be all alone.
• She said goodbye to Heather, Heather would get angry and retaliate with their friends and to Sarah’s family.

What should Sarah do?

Heather has been a sounding board for all Sarah’s decisions.  Heather always knows what Sarah should do to straighten her life out.  Sarah never married because Heather found faults with every guy that Sarah was interested in. Sarah stopped dieting because Heather told her she’d look bad if she was thin.

Sarah doesn’t have much time for herself since she has to be on-call in case Heather needs her.  Heather often has urgent requests for Sarah to do her chores or to meet her.  Sarah’s afraid to disappoint Heather because Heather gets so hurt and makes Sarah pay.

Heather criticizes Sarah relentlessly, spreads lies, rumors and malicious gossip, and gets other people angry at her.  Heather is angry and demanding, and nothing Sarah does is ever right or good enough.  Sarah is always to blame.

Within their circle of friends, Heather always takes center stage and even steals Sarah’s ideas.  Heather doesn’t allow Sarah to be with the others unless Heather is there.  Heather says it wouldn’t be kind, respectful or loving for Sarah to do things behind her back.

Sarah feels like she’s spent her life trying to please Heather and apologize to her and take the blame for everything.  But no matter how nice, kind and loving Sarah’s been, Heather hasn’t given her credit or changed her opinion or behavior.

How do you know your friend is toxic? I’d rephrase that into, “How do you know your friend is not really a friend?”  There are two types of warning signs:

• Your inner warning signs – you feel criticized, used, abused, harassed, unsafe, taken advantage of.  Your kindness, consideration, compromise, appeasement, apologies and efforts to please them are not rewarded by them doing the same for you.  They’re always right; you’re never good enough.  You’re afraid of what they’ll do if you displease them.
• Their external behavior – Their timing, agenda, feelings, desires, needs and wants matter much more than yours do.  If you start talking about your interests or feelings, they’ll rapidly shift the subject to theirs.  They can change the plans or be late but you can’t.  They say nasty things behind your back and justify what they did because they’re sure they’re right.  They make the rules.  If they’re angry over the slightest thing, they can retaliate in what ever outrageous, over-the-top way they want.  Their reasons are right.  It’s your fault and you deserve what you get.  They’re nice to you when they want something, but as soon as they get it, they’re mean and nasty or they put you down because you didn’t do it good enough.  You apologize but they never do.  You have 100% of the responsibility to heal any misunderstandings.

Make a list of behaviors that friends do. When Sarah made the list, she saw that Heather didn’t do these actions.  Since Heather didn’t, then whatever she calls herself or however Sarah thought about her, she’s not really a true friend.  In order to summon the strength, dedication and courage needed to stop bullies, we must see clearly how things really are and also name them accurately.

Can you get them to see they’re toxic and what if they don’t get it? Whenever Sarah asked or begged Heather to stop, Heather’s response for saying and doing such hurtful things was, “’I’m right.  You’re not trying to repress me, are you?”  Heather never thought she was wrong.  She always felt justified and righteous.  Sarah has tried to forgive Heather and to love her unconditionally, but that hasn’t changed Heather’s behavior.  Sarah didn’t think she could ever get Heather to admit how toxic she was.  She knew how quick Heather was to defend herself.  Nevertheless, Sarah tried to explain once more, just to give Heather a chance.  When Sarah brought up the subject, Heather got enraged and attacked Sarah for being a false friend.

Can you say goodbye just because you want to or do you need to be able to prove to them that they’re toxic? You don’t need an outside expert or a survey in order to decide how toxic your friend is (say, on a scale of 1 to 10) in order to give yourself permission to say goodbye to a toxic friend. You don’t need them to agree that they’re toxic.  If your toxic friend doesn’t get it and change their behavior, you can act on your own – just because you want to.  It’s important for you to use your own power to keep your personal environment free from toxic polluters.  Just because you want to is more than enough reason to do what you want.  In order to stop bullying and abuse by toxic people you’ve known for a long time, simply say, “No, that’s enough.”

What can you do if your toxic friend threatens to ruin you? They might tell your secrets or cut you down to everyone you know, including your family.  Of course it can be difficult.  But if you don’t say goodbye now, you’ll just prolong your pain indefinitely, maybe for the rest of your life.

If you don’t resist, you’re training that toxic person to do worse to you whenever they want.  Narcissistic control freaks and boundary pushers are relentless predators.  The only way they’ll stop is when they’re stopped or removed from the environment.

A better question is, “What behavior do you want to allow on your Isle of Song?” Ignore toxic bullies’ reasons, excuses and justifications.  Actions count; not apologies.  It’s your Isle; protect your personal ecology.  Say “goodbye,” no matter who the perpetrator is.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullying, Abuse: Be Your Own Expert

When we follow experts’ checklists, and we recognize and label our spouses’ behavior as “bullying” and our demanding, controlling, narcissistic, abusive spouses as “bullies,” we generate our own power.  We may use that power to re-enter the fight with renewed vigor and a new sense that we’re right. But many bullies, especially demanding, controlling, narcissistic, sneaky, manipulative, abusive spouses, will not be convinced to change by our experts or our internal power.

There’s a better way.

Bullying spouses will often get their own experts or friends or mothers to say that our experts are wrong.  Their experts will say, “Our spouses are in the normal range and it’s our fault that they’re acting the way they do.  We made them do it.”

Also, many bullies like to debate, argue and fight forever.  They never concede a point or give ground.  No matter how many experts we get to prove that they’re bullies, they won’t change.  They expect to wear us down.  We can see how that argument can go around and around forever.

The fundamental problem with that approach is our willingness to debate and argue because outside experts tell us that we’re right or that we’ve been wronged, and, therefore, our spouses should change.

The better course, the winning way is to ask our inner expert. We ask ourselves, not if they’re bullying us, but simply whether we like or don’t like what they do.  We know what we like and don’t like; we know how much we like or hate it; we know what we’re willing to compromise about or put up with and what we’re not.

We begin with our judgment and act on that judgment. The fundamental and true justifications for what we do are “I want to” and “I don’t want to.”  Not necessarily as a snap judgment, but as a source of energy and power.  Later, we supply a thin coating of logical reasons to make people think we’re rational.

We’re acting on our own standards and for the benefit of our heart and soul – and probably for our kids also.  That’s real power.  Since we know what we want, we don’t need to change our spouse or get our spouse to agree or give permission.  Gone are doubt, hesitation, self-questioning, negative, self-bullying self-talk, insecurity, lack of confidence and low self-esteem.

A declaration of what we want or don’t want is unassailable by outside experts.  We know right away that any who tries to talk us out of what we want by saying, “That’s dumb.  That’s crazy.  That’s silly.  That’s unreasonable.  That’s selfish.  That’s arrogant.  That’s too demanding.  That’s not loving,” is not a person we want to keep as a lover, friend or relative.

Acting because we want to is more than enough justification. Acting as our own expert, on our own best judgment, because we want to is how we take charge of our present and future.

Instead of thinking we need to prove or justify something according to our spouse’s logic, we’re now testing our spouse.

• We say what we will never tolerate and what we must have.
• We say what we want and don’t want strongly, and how many chances we’re giving.
• We say what we’re willing to negotiate or to give, and what we must have in return – and how many chances.

This technique is detailed in “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” available fastest from this web site.

Don’t pay attention to objectors or inner objections:

• Anyone who tries to talk us out of our standards.
• Anyone who says we’re mean, selfish, not understanding, unforgiving, unloving or a demanding bully.
• Anyone who demands, threatens or tries to control or coerce us to change.
• Our own feeling that we love our spouse so much we can never leave.
• Our thoughts that we need to be perfect or to honor a commitment we made before we knew the real cost of what we were buying.

We can’t let our feelings ruin our future.  We’ll fall in love again with someone even better.

Given our standards, is our spouse willing to act in a way that we’ll allow them to stay on our island or will we vote them off?  It’s our island and we’re the only one who votes.

It’s that clear and simple even though the specific action plan will have to be adjusted depending on the situation – money, kids, relatives, culture, etc.

But what if we’re wrong or too picky? On the one hand we do know that experts are wrong.  For example, expert advice for the best way to parent has changed every few years during my lifetime.  There are no guarantees.

On the other hand, we might make a mistake.  So what?  We are learners.  The more we listen to our inner expert, the more expert it will become and the more it will help us.  We’re not children any more.  It’s better to follow our own path than be ruled by parents, spouses or experts.

This choice is wonderfully illustrated in the Daniel Day-Lewis movie version of “The Last of The Mohicans”.

British Major Duncan wants Cora to marry him.  Her father wants her to marry him.  But Cora hesitates.  Cora is thinking about breaking away from the cage of her upbringing.   She tells him of her hesitation.

Duncan says, “Why not let those whom you trust, like your father, help settle what is best for you.  In view of your indecision, you should rely on their judgment and mine.  Will you consider that?”

At first she’s not sure, but later she sees a side of Major Duncan she would never let herself live with.  She tells Duncan, “I have considered your offer.  The decision I have come to is that I would rather make the gravest of mistakes than surrender my own judgment.  My answer to you must be, ‘No.’”

She will follow her own judgment, not theirs.  She will not let those “experts” rule her life.

Be brave.  We can get help to access the expert within us and learn to trust our inner expert.  We can act because we want to and be the hero of our lives.

Stop Toxic Coworkers and Other Bullies

There are toxic people in every environment – toxic family, toxic friends, toxic lovers and toxic coworkers.  If you don’t recognize and respond effectively to toxic, bullying coworkers they can make your life miserable, harass you, turn the rest of your team against you, scapegoat you and even get you fired. For example,

Jane is known to be difficult, obnoxious and an out of control retaliator.  But she’s very bright and hard working so management tends to minimize the problems she causes, overlook the tension, hostility and chaos she creates, and explain away her behavior by saying, “That’s just Jane.  She must have a good heart.”  She specializes in vendettas.  Most people are afraid of her; they usually walk on egg shells around her and try to avoid setting off one of her tirades.

The bosses make you the leader of an important project that requires tact and people skills because they don’t trust Jane.  Jane is enraged.  Sometimes she blames and threatens you – you stole her job, she’ll report everything you do wrong, she’ll ruin your reputation and she’ll get you fired.  Sometimes she acts sweet – as if she wants to be your best friend.  Sometimes she tries to make you feel guilty so you’ll refuse to lead the project she thinks should be hers – that’s the only way you can prove to her that you’re a good person and her friend.

Is Jane right?  Are you sneaky and manipulative and have you wronged her?  Or is this a misunderstanding you can overcome so she’ll still be your friend?

How can you distinguish a friendly coworker who’s justifiably upset from one of these toxic bullies?  Simple.  You look for patterns in how Jane acts and how you and others feel when you’re around her.

Typically, toxic coworkers have patterns in which they:

• Are selfish and narcissistic – it’s always about them; only their interpretations and feelings matter.  Only their interpretations are true.
• Are sneaky, manipulative, back-stabbing stealth bullies.
• Are over-reactive, control freaks – their interpretations give them permission to search and destroy, no matter how slight or unintentional the insult.  They throw fits and attack or embarrass people they’re upset at.
• Act sweet one time only pry out people’s secrets and look for the opportunity to strike back even more.  Remember, they’re acting polite doesn’t mean they’re nice.
• Will openly lie and deny it.  They’re always 100% convinced and convincing.
• Relentlessly disparage, demean, spy on and report “bad” conduct (often made up) about their targets.

Typically, teammates of these bullies should ask themselves:

• Are you afraid of what Jane might do or that Jane won’t be friends with you?
• Does she threaten you?
• Have you seen Jane attack, manipulate or lie about other targets before you?
• Does Jane apologize but not change or even strike back later?
• Does Jane tell you that you’re special and she’d never go after you?
• Does Jane make efforts to be reasonable and to overcome misunderstandings, to say that the problem is partly her fault and then does she make amends and change?

Of course, you want to be careful that you’re not overreacting.  You want to know if you’re seeing their actions clearly.  But if you answer the first five questions with “yes,” and the last one with “no,” you should beware.

When you identify Jane as someone who is relentless, implacable and has no conscience in pursuing her targets, you know what you’re dealing with.  She’s out to destroy you just like she went after other coworkers in the past.

Your first thought may be, “How can I win her friendship?” or it may be, “She’s suffered so much in her own life, how can I not forgive her?”  If you follow these thoughts with feelings of kindness, compassion and compromise, if you don’t mobilize to protect you life, limb and job you will be sacrificing yourself on an altar of silly sentimentality.

I take a strong approach: Recognize evil and recognize crazy or out of control people who won’t negotiate or compromise.  The Jane’s and John’s of this world are bullies, abusers and predators that do tremendous damage.  They’re why well-meaning people have to consult with experts.  Remember, you would have already resolved situations with coworkers who are reasonable, willing to examine their own actions honestly, and to negotiate and compromise.  You need help with the terminators that you face.

So what can you do?

Divide your response into two areas:

1. Will – determination, perseverance, resilience, endurance, grit.
2. Skill – overall strategy, tactics and the ability to maintain your poise and carry out your plan.

Will

1. Convert doubt and hesitation into permission to act and then into an inner command to act effectively.  Until you have the will, no tactics will help – you’ll give in, back off, bounce from one strategy to another and you'll fail, even with the best plan.
2. Don’t let your good heart blind you to the damage she’ll do to you.  You’ve already given her second and third chances.  That’s enough.  She’s not merely misunderstanding you in any way you can clear up; logic, reason and common sense aren’t effective with the Jane’s of this world.
3. See Jane as a terminator – she’s relentless, implacable and has no conscience.  Under her human-looking skin she’s out to destroy you.  Your good heart and attempts to reason politely won’t stop her.
4. Assume that you can’t rehabilitate or convert Jane in your life time.  That’s not what they pay you for at work anyway.  You’re merely Jane’s coworker with an important personal life, a personal island that needs protecting.  Let Jane’s therapist change her in professional space and on professional time that she pays for.
5. You don’t owe her anything because she got you the job or rescued you from drowning.  She’s out to get you and you must protect yourself.  Let Jane struggle to change on someone else’s professional time.  Don’t put your reputation, your job or your family’s livelihood in harm’s way.  Don’t minimize or excuse.  Deal only with Jane’s behavior.

Skill

1. All plans must be adjusted to your specific situation – you, Jane, the company, your personal life.  Added complications would be if Jane is your boss or the manager of your team likes her or is afraid of her and will collude with her against you.
2. Don’t believe Jane’s promises; don’t be fooled if she acts nice and sweet one time.  Pay attention to the pattern of actions.  If she’s sweet, she’s probably seeking to get information that she can use against you.
3. Don’t expect her to tell the truth.  She’ll say one thing to you and report exactly the opposite to everyone else.  She’ll lie when she reports bad things you have supposedly done.  She knows that repetition is convincing; eventually some of her dirt might stick to you.  Have witnesses who’ll stand up for you in public.
4. Don’t argue the details of an interaction to try to convince her of your side.  State your side in a way that will convince bystanders.  Always remind bystanders of your honesty, integrity and good character, which they should know.
5. Document everything; use a small digital recorder.  Find allies as high up in the company as you can.  When you report Jane, be professional; concentrate on her behavior, not your hurt feelings.  Make a business case to encourage company leaders to act.  It’s about the money, coworkers and clients that the company will save when they terminate Jane.
6. When you listen to voice mails from Jane or talk with her in person, tighten the muscles of your stomach just below your belly button, while you keep breathing.  That’ll remind you to prepare for a verbal gut-punch.
7. Get your own employment lawyer and a good coach to strengthen your will, develop your courage and plan effective tactics.

Each situation is different – you, the toxic coworker and the rest of the company.  The need to protect yourself and your career remains the same, while the tactics vary with the situation.  All tactics are situational tactics.

Boyfriend Bullies and Controls a Willing Victim

Sometimes, even successful women give up their own identities and slowly accept boyfriends controlling their lives.  These women give up their independence and become willing victims.  A mild example was described by Dr. Irene S. Levine.  The bullying may start immediately, but usually there’s a step-by-step process of boundary pushing and giving in.  The bully’s harassment is relentless, no one incident is worth a huge fight and if she refuses to do what he wants, she’s wrong and he becomes more abusive or threatens to leave. What happens in a more extreme case and what can these women do to get away?

In one case, when Kate met Carl at work, she was successful with her own goals, place, money, car and an active social life.  At first, Carl was very charming and confident, and they became good friends.  Kate says they were two peas in a pod.  How wrong she was!

After they actually moved in together, Carl changed.  He knew that Kate had tattoos on her arms, but after they became a couple, he said that she needed to wear long sleeves when she was with him.  He wouldn’t be linked to a person with tattoos.  Kate thought that he was a jerk.  Now she thinks that she should have said goodbye right there, but she did what he said.  After all, she thought, it was only one small thing.

Carl wanted to move to a new town to start his own business.  Kate was reluctant because she’d also have to quit her job, but Carl insisted.  Before they lived together, Kate was a member of three coed gyms, but in the new town, Carl insisted that she go to an all-women's gym.  She gave in because she didn't want the headache of disagreeing with him, but she kept feeling like she was the one who was making all the changes.

There were many more areas that Kate willingly let Carl control.  After a while, she realized that she:

• Sat in the home office for six-ten hours a day working for Carl.
• Sold her car so he could get one he wanted, in his name.
• Was never allowed to talk or go out with her friends.
• Had a credit card that she was allowed to use only for household purchases, which Carl monitored.
• Cooked, cleaned and took care of the dogs.
• Was 20 pounds overweight and flat broke – he gave her only enough for household shopping and his errands.

Carl was always in a bad mood and yelled at her all the time.  Every thing she did set him off.  He said that his nasty moods were because he was stressed and she wasn’t helpful enough, so she had to put up with them.  He didn’t communicate with her; he just blew up at her. He never said that he was sorry; he acted like it didn’t matter.

Kate finally realized that she’d become his slave!  What I say in, “How to Stop Bullies in Their Tracks,” she eventually understood in her gut.  “What’s the price of tolerating bullies?  Slow erosion of your soul.”

Looking back, she realized that bullies and control freaks don’t take your kindness, reasonableness and tolerance as decent behavior they should reciprocate.  They take it as an invitation to grab for more.  They won’t stop until they have everything, which is never, or until they get bored.

There’s no point going into great analysis about why Kate did what she did.  Her tasks were to forget trying to change him and to stop listening and acquiescing to him.  She had to get away as soon as she could, find allies and supporters where she lived, go to coed gyms and lose weight, and get a money-making job again.  She also needed a coach to bolster her resolve, perseverance and resilience, and to plan effective tactics.

Early on, she had been independent and could have left, but she didn’t.  She had to struggle a lot to dig herself out of the pit she was in, but it was worth the rest of her life to become independent again.