Stop sneaky workplace bullies

Learn how to recognize and stop covert, sneaky bullies and narcissistic control freaks in the workplace. Overt bullies – whether they’re bosses, coworkers or supervisees – are easy to recognize; they’re loud, obnoxious, threatening and in your face.

Sneaky, stealthy bullies are harder to recognize.  If we don’t recognize their tactics and label them, we can’t energize ourselves to develop and carry out an effective plan to stop them.

Seven warning signs of sneaky, passive-aggressive bullies are:

1. They want to control all the turf. They form hidden, unofficial power centers on their teams.  They want you to ask their permission before you do anything.  In subtle, manipulative, bullying ways they’ll harass and abuse you until you walk on egg-shells around them.  Sometimes they gain power and control by being nasty and vicious behind your back.  Sometimes they gain control by being hypersensitive, so you’re afraid to hurt their feelings and set them off.  I call these hypersensitive ones, “professional victims.”
2. Sneaky bullies think they know best about everything; just ask them. They make your life miserable if you don’t do what they want.  With a seemingly friendly smile, they point out your mistakes and failings.  Their absolute certainty seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom; eventually you give in to them.
3. They know they’re more important than you are. They think your whole life should be devoted to their emotional needs, wants and whims.  Their desires, jealousies, issues and concerns (not yours) become the focus of all interactions.  They think they’re entitled to get what they want.  Their feelings are their justifications for their anger, retaliation and revenge.  They’ll fight to the death over things you think are trivial.  They never really apologize or compromise, even if they say the words.  You may think that by giving in one time, they’ll give in the next time.  But they never give in.  They push each new boundary endlessly.
4. They think their sense of humor is correct. They think they can say whatever they want and you’re supposed to take it.  They use you as an emotional punching bag.  They make nasty, vicious, demeaning, hurtful remarks to you and cut you down in public, or they tell your embarrassing secrets.  Then they laugh like it’s a joke.  They don’t care about your pain or wishes.  If you object, they say you’re too sensitive or they were kidding.  They think your feelings are stupid and not logical.  And you better not say anything they don’t like.  They think they don’t have anything to learn.  They insist on doing things their way.
5. Everyone is a pawn in their game. You have value only as long as you can help them or you worship them.  They’re selfish, arrogant and demanding; they think they should be catered to or waited on.  Anyone who doesn’t help or who gets in their way becomes an enemy.  They form cliques and mobs who support them or who do their dirty work.  Sometimes they are entrenched in the workplace – they have friends in high places.  You’re afraid that if you disagree, they’ll strike back at you.
6. They think their excuses, excuse them. They’re sure their reasons are always correct and are enough to justify what they do.  They think that if you don’t agree, you simply don’t understand or you’re evil.  Self-deluded narcissists think their jealousy, anger and hatred, their manipulation and back-stabbing are not bad characteristics.
7. They think their logic, reasoning and rules, rule. They think they’re entitled to do anything they want – to take what they want, to ridicule and attack you or to strike back in any way they want – but everyone else should be bound by their rules.  They think that if your feelings are hurt by what they’ve said or done, it’s your fault and your problem.  They know they’re right and they’re righteous.  They’re great debaters or they simply talk so loud and long that eventually you give in.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that the narcissistic control-freak might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

You’re never going to change them.  They’re bullying, control-freaks.

Don’t debate or argue with them.  Find someone high up on the totem pole to help you.  Make a business case for how damaging their tactics are.  Get allies who also want to stop them.  Shine a light on their tactics and their cliques.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

How can we stop bullies if we're compassionate?

Carl loved his 45 year-old son, Brian, and was overwhelmed with feelings of compassion for his son’s plight.  Brian could never hold a job.  Also, any time Carl or his wife, Vickie, didn’t do exactly what Brian wanted or didn’t give him what he wanted, Brian would throw a fit – he’d yell and scream and curse them, even in front of his own wife and children, or in public.  Many times, Brian would suddenly turn on his own long-suffering wife and children in the same way. How could Carl love his son and have compassion for him, and still protect himself and his wife from Brian’s harassment and bullying?

Everything I say about this family situation is the same I’d say to people trying to have both compassion and protection when dealing with abusive and suffering:

• Parents.
• Friends.
• Extended family.
• Co-workers.
• Drunk drivers.
• Strangers in public places.

The tactics we choose would depend on the specifics of the situation, but our attitude and general direction would be the same.

For decades, Carl had bit his tongue as best he could and had asked Vickie to do the same.  His heart went out to Brian because of his suffering.  Brian’s mother had died when he was 9 years old and two years later Carl had married again.  His new wife, Vickie, had done her best to take care of Brian and she did love the boy.  But no matter how she tried, Brian hated her and made her pay.

Out of compassion for Brian’s struggles, Carl had given Brian hundreds of thousands of dollars and also had bought many things for Brian’s children.  But it never seemed to be enough for Brian.

Brian denied that he needed any help.  He thought he was fine the way he was and he had good reasons every time he exploded.  It was everyone else’s fault that he lost his temper, and they deserved what he said or did to them.

He told Carl clearly that if Carl didn’t do what he wanted and didn’t endure the attacks, Brian wouldn’t allow Carl to see his grandchildren.  There it was; not only attacks but also blackmail.

Carl was stuck.  His compassion didn’t allow him to set any limits.  All he’d allow himself to do was to beg Brian to change.

Separate from the blackmail, Carl suffered from a common misunderstanding about compassion.  He thought compassion meant that he had to give Brian what he wanted and to keep giving and to take the abuse in hope that, someday, his love and forbearance would cause Brian to have an awakening and become a grateful, appreciative, civil and polite person.

Carl also thought that if he acknowledged his anger and dislike of Brian, or really did anything serious, that would mean that he’d given up on his son.  Also, it would be wrong to try to force Brian to do anything against his will.

After coaching, Carl decided that there were two distinct and separate scales he had to operate on in order to protect himself and his wife from Brian, and to preserve their retirement funds that Brian wanted to get his hands on.

On one scale, he could love Brian and have infinite compassion for his suffering, even though it was self induced.  And Tom could always pray for Brian’s spirit to take charge of his life.

On the other scale Carl could see that he had to deal, not with Brian’s spirit, but with Brian’s personality – his weakness, selfishness, arrogance, need, sense of entitlement, anger and narcissism.  Against Brian’s personality, Carl had to protect himself.  Out of compassion, he’d do that calmly, lovingly and clearly.

So what did Carl do?

• He and Vickie decided to tell Brian that they wouldn’t take the abuse any more.  They were going to create an Isle of Song for the rest of their lives.  Good behavior was required from anyone to get on that Isle; blood wouldn’t count.
• They knew they’d said that before, but they’d always given in and had pretended that the bullying had never happened.  They knew also that Brian counted on that.
• The next time Brian exploded at them in front of his 11 and 13 year-old children, Carl said publically that they weren’t going to put up with that behavior any more.  They weren’t going to see Brian.  They’d love to see the kids but Brian probably wouldn’t allow that.  They wanted the kids to know who was responsible for the breach.
• Carl told Brian they were taking a break from involvement with him for at least six months.  He’d have to make it on is own.  After then, if he wanted to resume contact he’d have to call and apologize and promise never to act that way again.  He’d especially have to apologize to Vickie.  Carl was going to protect his wife against all comers, even his son.
• Even after that time, they were going to continue to withhold money because they wanted interactions to be based on fun, not need or greed.

This time Carl and Vickie kept to their bargain with each other.  They said they were able to stay on track because they still allowed themselves to feel compassion toward Brian, and especially his wife and kids, but they weren’t going to rescue Brian from the effects of his behavior.  Also, they saw that the most compassionate thing they could do for Brian was to demand good behavior and maintain their boundaries.  Their new vision would determine what they did, not some old, out-of-date feelings and assumptions.

My experience has been that the Brian’s of the world never learn by being coddled.  The only chance they have to learn is by being kicked out of the nest and letting the world, not their parents, teach them the natural consequences of their obnoxious behavior.  That doesn’t always work, but it’s the only chance.

Some other situations are examined in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids.”

Don't be Blackmailed into Choosing Between Bullies or Your Spouse

Sneaky, manipulative, covert bullies try to force us into difficult, all-or-none choices.  They figure we won’t make the hard choice; we’ll choose them instead.  Don’t accept the choices they present to us. Don’t give them control of how to look at things. For example: Tim’s first wife had died 20 years ago and he’d been happily married to Jennifer for 15 years.  She’d tried to be a good step-mother to Tim’s daughter and son, despite hatred and intense provocation, especially from Tim’s daughter, Coral.

Coral was now 28.  She’d harassed, abused and bullied Jennifer all during her upbringing.  Two years ago she’d even slapped Jennifer in the face.  Coral’s excuse was always that she was still suffering because her mother had died, because Jennifer didn’t give her everything she wanted and because it was Tim’s fault that he wouldn’t defend her.

Actually, Tim had been riddled with guilt and, although he’d pleaded with Coral to be nicer to Jennifer and to himself, he’d never enforced any consequences that mattered to Coral.  In fact, he’d trained Coral to believe that if she was nasty and negative, and threw temper tantrums long enough, he’d relent and give her what she wanted.

Jennifer had always felt like a second-class citizen, lower on Tim’s priority list than Coral.  Tim always excused Coral by saying that she was young and still suffering from her mother’s early death.  He excused his tolerating Coral’s behavior, his not protecting Jennifer by saying that eventually, if he loved and forgave Coral enough, she’d come around.  He didn’t want Coral to feel unloved.

Jennifer thought Tim simply avoided conflict with his daughter because she’d never be reasonable, apologize or compromise.  He gave Coral control because Jennifer was reasonable and understanding, so he could more easily ask her to give in.

Finally Coral had the leverage she wanted.  She gave birth to Tim’s only grandchild.  Then she laid down the law.  He’d have to choose: either her and his grandson or his wife.  If he chose Jennifer, he’d never see his grandson and Coral would bad-mouth him to everyone.  She’d also turn his grandson against him.

There are many other examples in which bullies below the radar try to force these difficult choices on us:

• New husbands or wives who try to force spouses into choosing between them or the kids from a previous marriage.  It’s especially difficult on the parents if the biological kids are going through a troubled time and spreading their unhappiness around.
• Toxic parents who want us to choose between them or our spouse.

In all these examples, a bully presents us with a difficult choice: them or someone else we love.  In all these examples, we know the truth we’ve been trying to avoid acknowledging: someone we love is bullying us.  They’re trying to beat us into submission in order to get what they want.  We also know the difficult truth: if we give in to this blackmail, it’ll never end and the price will keep increasing.

So what can we do?

In all these examples, the same process opens the door to the rich and grand future we yearn for:

1. Accept that we’ll never get what we want if we give in to blackmail. Accept that the blackmailer wants to control our lives – they want to tell us what’s right and what we must do; or else.  Accept that we’ll never change these narcissistic predators by begging, bribery, peace-making, the Golden Rule or unconditional love.  Tim had to accept that although he loved his daughter, he didn’t like her and he dreaded any interaction with her.
2. Decide what behavior we must have and what we will tolerate in our personal space. Forget about the name of the relationship and focus on the behavior. Set high standards for how people have to behave in order to be invited into our space.  What values are more important than which others?  What’s the life we want to live, given the givens that other people try to force on us?
3. See the choice for what it really is.  Tim finally saw that the choice was not between his daughter or his wife; it was between being beaten and controlled by his daughter or his life. In order to have the life he yearned for, he had to choose to be a person worthy of that life.  He had to have the courage of his deepest desires.
4. Protect our personal environment from pollution, even by those we love.  That meant that Tim had to act with courage and determination to defend his personal space from any toxic polluter, even from his daughter and from the weakest, most needy, most cowardly part of him.

By choosing the life he wanted, which he shared with Jennifer, Tim chose the possibility of a wonderful life.  He and Jennifer started doing things they’d always wanted to.  They stopped wasting their time thinking about Coral.  Tim stopped being depressed and riddled with shame and guilt.  They started being happy.

But what about Tim’s broken heart because he couldn’t see his grandson? There’s no way around that.  Tim’s daughter was adamant: she wouldn’t let him see his grandson.  However, we must remember that we can never appease predators and vampires.

But eventually, Coral and her husband divorced and her husband, who had finally seen how Coral operated but was no longer afraid of her, let Tim and Jennifer bond with his grandson.  Eventually Coral needed money and Tim had to decide if he wanted to put her on a pay-for-play plan.  Should he give her a little money each time he and Jennifer saw his grandson?

For some examples of different tactics, see, “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullying: Say Goodbye to Toxic Friends

Sarah has been best friends with Heather for years, but she’s finally realized how much Heather has taken over her life and poisoned it. Sarah feels like Heather has been a toxic polluter in her environment, but she’s afraid that if:

• She didn’t have Heather, she’d be all alone.
• She said goodbye to Heather, Heather would get angry and retaliate with their friends and to Sarah’s family.

What should Sarah do?

Heather has been a sounding board for all Sarah’s decisions.  Heather always knows what Sarah should do to straighten her life out.  Sarah never married because Heather found faults with every guy that Sarah was interested in. Sarah stopped dieting because Heather told her she’d look bad if she was thin.

Sarah doesn’t have much time for herself since she has to be on-call in case Heather needs her.  Heather often has urgent requests for Sarah to do her chores or to meet her.  Sarah’s afraid to disappoint Heather because Heather gets so hurt and makes Sarah pay.

Heather criticizes Sarah relentlessly, spreads lies, rumors and malicious gossip, and gets other people angry at her.  Heather is angry and demanding, and nothing Sarah does is ever right or good enough.  Sarah is always to blame.

Within their circle of friends, Heather always takes center stage and even steals Sarah’s ideas.  Heather doesn’t allow Sarah to be with the others unless Heather is there.  Heather says it wouldn’t be kind, respectful or loving for Sarah to do things behind her back.

Sarah feels like she’s spent her life trying to please Heather and apologize to her and take the blame for everything.  But no matter how nice, kind and loving Sarah’s been, Heather hasn’t given her credit or changed her opinion or behavior.

How do you know your friend is toxic? I’d rephrase that into, “How do you know your friend is not really a friend?”  There are two types of warning signs:

• Your inner warning signs – you feel criticized, used, abused, harassed, unsafe, taken advantage of.  Your kindness, consideration, compromise, appeasement, apologies and efforts to please them are not rewarded by them doing the same for you.  They’re always right; you’re never good enough.  You’re afraid of what they’ll do if you displease them.
• Their external behavior – Their timing, agenda, feelings, desires, needs and wants matter much more than yours do.  If you start talking about your interests or feelings, they’ll rapidly shift the subject to theirs.  They can change the plans or be late but you can’t.  They say nasty things behind your back and justify what they did because they’re sure they’re right.  They make the rules.  If they’re angry over the slightest thing, they can retaliate in what ever outrageous, over-the-top way they want.  Their reasons are right.  It’s your fault and you deserve what you get.  They’re nice to you when they want something, but as soon as they get it, they’re mean and nasty or they put you down because you didn’t do it good enough.  You apologize but they never do.  You have 100% of the responsibility to heal any misunderstandings.

Make a list of behaviors that friends do. When Sarah made the list, she saw that Heather didn’t do these actions.  Since Heather didn’t, then whatever she calls herself or however Sarah thought about her, she’s not really a true friend.  In order to summon the strength, dedication and courage needed to stop bullies, we must see clearly how things really are and also name them accurately.

Can you get them to see they’re toxic and what if they don’t get it? Whenever Sarah asked or begged Heather to stop, Heather’s response for saying and doing such hurtful things was, “’I’m right.  You’re not trying to repress me, are you?”  Heather never thought she was wrong.  She always felt justified and righteous.  Sarah has tried to forgive Heather and to love her unconditionally, but that hasn’t changed Heather’s behavior.  Sarah didn’t think she could ever get Heather to admit how toxic she was.  She knew how quick Heather was to defend herself.  Nevertheless, Sarah tried to explain once more, just to give Heather a chance.  When Sarah brought up the subject, Heather got enraged and attacked Sarah for being a false friend.

Can you say goodbye just because you want to or do you need to be able to prove to them that they’re toxic? You don’t need an outside expert or a survey in order to decide how toxic your friend is (say, on a scale of 1 to 10) in order to give yourself permission to say goodbye to a toxic friend. You don’t need them to agree that they’re toxic.  If your toxic friend doesn’t get it and change their behavior, you can act on your own – just because you want to.  It’s important for you to use your own power to keep your personal environment free from toxic polluters.  Just because you want to is more than enough reason to do what you want.  In order to stop bullying and abuse by toxic people you’ve known for a long time, simply say, “No, that’s enough.”

What can you do if your toxic friend threatens to ruin you? They might tell your secrets or cut you down to everyone you know, including your family.  Of course it can be difficult.  But if you don’t say goodbye now, you’ll just prolong your pain indefinitely, maybe for the rest of your life.

If you don’t resist, you’re training that toxic person to do worse to you whenever they want.  Narcissistic control freaks and boundary pushers are relentless predators.  The only way they’ll stop is when they’re stopped or removed from the environment.

A better question is, “What behavior do you want to allow on your Isle of Song?” Ignore toxic bullies’ reasons, excuses and justifications.  Actions count; not apologies.  It’s your Isle; protect your personal ecology.  Say “goodbye,” no matter who the perpetrator is.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Don't ignore new hires after they start work

You’ve spent a lot of money finding and hiring the perfect employee.  Do you kick back, feel the thrill of success, and throw the new hire into the jungle in hopes they’ll become productive rapidly? If you do, you’ve just wasted all the time and money you spent making that great hire.

To read the rest of this article from Business First of Louisville, see: Don’t ignore new hires after they start work http://www.bizjournals.com/louisville/stories/2008/01/28/editorial1.html

For example, Helen was a highly skilled manager with a great track record.  On the first day at her new company, she was introduced – then senior management abandoned her.  Thus, the predators on her team felt emboldened, and immediately tried to see how far they can push her.  Who’s really going to be the alpha wolf and control this turf?

Helen wanted to start off on the right foot.  So she talked reasonably to each of them, one to one.  She tried to understand why they were so hostile and tried to get them to understand how much her feelings were hurt.

The bullies interpreted her reasonableness as weakness and her hurt feelings as vulnerability.  They remained hostile and righteous.  They escalated their emotional harassment and abuse into a feeding frenzy.  They claimed it was Helen’s fault their feelings were hurt.  Her feelings didn’t matter to those narcissistic bullies.  They told her they had nothing to apologize or make amends for.  Their threat: If Helen didn’t leave them alone, they’d complain to the senior manager.

Helen felt like she was the new kid trying to break into a clique of junior high school princesses.

Leadership spent a lot of time, energy and money hiring Helen but they failed to support her.  They didn’t set the tone for how new hires are to be treated.  When they didn’t support Helen’s attempts to set high behavioral standards, they enabled a toxic workplace and she moved onto bigger and better things.

Imagine your company beginning with a vacuum of standards for behavior.  If you and the highest quality staff don’t set the tone for the workplace, the most vicious and nasty members of your staff will fill the vacuum with their standards.

I discovered that the leaders at Helen’s organization weren’t merely absentee, they were conflict-avoidant cowards.  They weren’t successful leaders.  They tried to avoid stopping bullying while they whined and complained, “Why can’t we all just get along?”

Don’t throw new hires to the turf-building jackals.  The simple solution is to develop and implement an effective “How We’ll Welcome the New Employee” plan.

The welcoming process may sound like a huge expense.  But compare it to the cost of losing a perfect hire, having to repeat the hiring process and probably watching your next generation of leaders leave or sink down to the lowest level.  Problems welcoming new hires are a sign of widespread bullying and abuse, and lack of planning and oversight.

Don’t let that happen.  Your job as a leader is to actively set the tone.  You can’t allow the most predatory members of your organization to feed on other staff.

Learn what you can do to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Don't let bullies create a hostile workplace

Work bullies can ruin a culture, destroy productivity and make your life – and the lives of everyone else they target – miserable. And it’s not just bullying bosses who are the problem.  Co-workers and employees also use bullying behavior that creates a hostile workplace.

Excluding lethal weapons, here are the top dozen techniques bullies use to ruin a workplace.

To read the rest of this article from the Dallas Business Journal, see: Don’t let bullies create a hostile workplace http://www.bizjournals.com/dallas/stories/2008/06/09/smallb3.html

Most bullies use combinations of these methods.  The relentless application of these harassing, abusive techniques reinforces humiliation, pain and fear.  Cliques and mobs rapidly form. Bullying can make the targets feel helpless and situations seem hopeless.

These methods cause increased hostility, tension, selfishness, turf wars, sick leave, stress-related disabilities, turn over and legal actions.  People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes of bullying.

Effort is diffused instead of aligned.  Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks are decreased.  Promotions are based on sucking up to the most difficult and nasty people, not on merit.  The best people leave as soon as they can.

Your operational system may look wonderful on paper, but the wrong people in the wrong culture can always find ways to thwart it.  Your pipeline leaks money and profits plummet.

A common mistake in dealing with repeated bullying is to spend much too much time and effort trying to educate, explain, understand, accept, forgive, beg, bribe, ignore, reason with or appease them.  These approaches won’t convert dedicated bullies into reasonable, civil and professional people. These approaches only stop people who aren’t really bullies, but have behaved badly one time.

During the time well-meaning or conflict-avoidant supervisors, human resource and civil rights professionals are trying these techniques to educate or rehabilitate bullies, they’re actually victimizing everyone else in the organization.  The monetary and emotional cost of tolerating or enabling bullies can be astronomical.

Determined bullies don’t take your understanding and acquiescing as kindness. They take your giving in as weakness and an invitation to abuse you more.  Bullies bully repeatedly and without real remorse.  They might appear to apologize sincerely, but you should accept only behavioral change, not good acting.

The best way to stop a bully is to stand up to them.  Expose and isolate them.  Or catch them doing something outrageous or illegal in front of witnesses.  Stopping them and having serious consequences for repetitions are also the greatest stimuli for change.

Learn what you can do to eliminate the high cost of hostile attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Will Being "Nasty" Stop Our Bullying Teenagers?

Single mom Joan didn’t know what to do.  Her teenage daughter, Mindy, was often so nasty to her that Joan would shake with rage, and cry with pain and frustration. Sometimes, Mindy would call Joan names, tell her how much she hated her, tell her that she was ruining her life, tell her to get out of her room and leave her alone, and demand that she never ask about school.  Even when Joan cooked Mindy’s favorite meals, Mindy would grab and gulp, and never say “Please” or “Thank you.”  Over the phone, Mindy would vent and yell at her mother.

Joan admitted that Mindy had always been that way and she’d always let her get away with it.  Sometimes Mindy was sweet, but then, for no apparent reason, she’d blow up and verbally attack her mother.

Joan could never bring herself to do anything “nasty” to her daughter no matter how negative she was.

What could Joan do to stop her daughter’s bullying?

First, we established that there was nothing really wrong or crazy about Mindy.  She had good self-control with everyone else and was always polite.  Next, we established that Joan wasn’t doing anything bad to Mindy.  Joan was simply Mindy’s punching bag.

Joan had told Mindy how much her behavior hurt. Joan had tried to bribe Mindy and she pleaded with her daughter to stop, but she never took effective action.  She never punished her or imposed serious consequences.  Joan might threaten, but then she’d always relent.  Mindy might apologize, but then she’d soon repeat her behavior.  Joan thought she might be letting Mindy get away with being abusive because she felt guilty that Mindy didn’t have a father.

Joan’s reasons for letting Mindy bully her were typical. Joan:

• Wanted her daughter to love her and be a best friend.  She wanted Mindy to approve of her.
• Didn’t want to hurt Mindy’s feelings.  Also, she was afraid that Mindy would be pushed over some edge into depression and suicide if she didn’t have Joan’s unconditional love.
• Was afraid that if she punished Mindy, her daughter wouldn’t like her or trust her or open up to her.  She believed that her love for her daughter was more important that any behavioral standards.
• Believed that if she could understand Mindy’s reasons completely, she could say something to change Mindy’s attitude toward her.
• Didn’t believe nastiness ever worked.  And she considered “nasty” as anything that wasn’t kind, sweet or forgiving, or that Mindy didn’t like.
• Didn’t want to stoop to Mindy’s level.  She believed that if she was kind enough, eventually Mindy would see the light and change.  She believed in the Golden Rule.

When Mindy went to college, Joan thought her daughter’s behavior would finally change.  But she was wrong.  On the phone, Mindy berated Joan even more.  When Mindy came home for Thanksgiving, she treated her mother even worse.  When Joan suggested that Mindy seek help just in case Mindy was feeling more pressure and stress, and taking it out on her mother, Mindy exploded.

By the time we talked before Mindy’s Christmas break, Joan was desperate.  She felt beaten beyond endurance and she didn’t think she could take much more.  She realized that her own daughter was toxic to her.

By then, Joan was willing to try a new approach:

• Open a previously unassailable belief system to new data. Joan removed her old definition of “nasty” and replaced it with one that labeled her as being nasty to herself and to the person she hoped Mindy would become, if she continued to let Mindy act nasty to her.
• Describe the new tactics. Joan would demand the “magic words” again, just like we do when little kids ask for anything.  Mindy would have to say, “Please,” and “Thank you” or she wouldn’t get anything.  Demanding and bullying would no longer be rewarded.
• Demand high standards of behavior from everyone, especially, from our beloved children. Joan would not let her daughter harass, bully or abuse her; that behavior was no longer acceptable. She wanted Mindy to learn that we must treat best, the people we’re closest to and depend on most.
• Don’t debate, argue or try to reason extensively about what’s fair or right. She’d simply state how she saw it, what she’d do and then do it cheerfully.
• Have effective consequences for nasty behavior. Joan would let Mindy show her what consequences were enough, by how much it took for Mindy to change.  The first time Mindy yelled at her over the phone, Joan calmly said, I won’t allow anyone to talk to me that way,” and she hung up.  Despite her fears, she didn’t call back.  Mindy called a few hours later and said, “Don’t you love me?”  Then she started yelling at Joan for not calling back.  Joan said, “I love you so much, I won’t let you talk to me like that.”  And she calmly hung up again.
• Be sweet, firm and cheerful as we apply consequences.
• Read “cue cards.” Stay firm and calm by pulling out cue cards we’ve prepared and simply read them as we apply consequences.
• “If you want something from me, make it enjoyable for me.” When Mindy was nasty, demanding her mother take her to the mall, Joan said, “I won’t be bullied, but I might drive you if you make me like going with you.”  Mindy said, “I won’t suck up to you.”  Joan sweetly responded, “Then I won’t take you,” and she turned cheerfully and left the room.
• Be open to bribery. When Mindy was nasty at Christmas, Joan read a cue card she’d made, “Be nice to me, you may want something from me, like a Christmas present.”  Mindy said, “That’s bribery!”  Joan sweetly replied, “Yes.  I’m glad you understand.  I work hard for my money and I spend it only on people who are nice to me.”
• Have them act like a guest in our home. Before spring break, Joan told Mindy that she’d packed up all of Mindy’s things into boxes she put in the garage.  She was converting Mindy’s room into a guest bedroom.  Mindy was welcome to come back as long as she behaved like a nice guest in Joan’s home.  Mindy was furious and began to yell, but Joan hung up.  Mindy later called back and said she’d act like a guest.  Joan was delighted and cheerfully said, “I’m so happy.  I hoped you would.  That’s the kind of relationship I want to have with you.  But you should also have a back-up plan just in case you forget, because I’ll only allow good guests to stay.  Three weeks is a long time and you may forget what the standards are and need to have somewhere else to go.”

Pushing the boundaries.

• Joan expected Mindy to resist because Mindy had always been able to beat her mother into submission.  She’d still think she could do the same.
• Joan was prepared and steadfast; she expected Mindy to be nice for a while, then to push the boundaries again.  She was right.  But this time, when Mindy pushed back a little, Joan immediately and sweetly imposed a consequence.

By the next summer, Mindy was treating Joan well.  She was polite, civil and sweet.  Joan was glad to have Mindy stay as a guest that summer, as long as Mindy had a job.  Joan didn’t collect any money, but she knew that if Mindy got lonely and bored, she’d probably slide back to her old, nasty habits.

When should we start requiring good behavior? How about, as soon as we can?  Of course we respond kindly to angry babies.  Of course, the process of teaching them new ways of getting what they want is initially very slow and speeds up the older they get.  So it’s really our good sense and close observation of each individual child’s growth and development that must guide us.

But the goal is always clear.  “We ask for what we want.  But we’ll get what we’re willing to put up with.”

For some examples, see the case studies in “How to Stop Bullies in Their Tracks,” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Do Private Apologies Mean Bullying Will Stop?

Sometimes, bullies come to us and apologize in private for their behavior and promise that they won’t do it again.  Does that mean that the harassment, abuse and bullying will stop? When we receive a private confession and apology, it’s natural for us to heave a sigh of relief and relax; to give up our fear and anger.  And then share our secrets, fears and hopes, which is often what bullies want.  Real-world bullies will simply use this new information to embarrass us or stab us in the back.

It’s also natural for us to think that bullies are so ashamed they wouldn’t confess and apologize in public.  There are a very small percentage of bullies who will stop after a private apology, but don’t be fooled.  Most will continue manipulating and abusing us after a private apology.  If they give reasons, excuses and justifications, or blame us for their bad behavior, that’s a bad sign.

Don’t be like all those battered women (and men) – beaten verbally, mentally, emotionally and spiritually, as well as physically – whose abusers come with an apology and want to be taken back in as if nothing happened.  The apology – and maybe candy the next time and flowers the time after – counts for nothing.

Forgiveness, unconditional love, appeasement, understanding and the Golden Rule don’t change real-life bullies. Don’t give into begging or bribery.

Keep those perpetrators at a great distance.  Or give them another chance if you want, but from a great distance.  Make them behave wonderfully for at least five years.  If they can’t court you for five years, vote them off your island.

A public apology counts for much more, especially from covert, sneaky manipulative bullies.

But the bottom line is behavior.  So when we receive a private apology, I’d recommend saying “Thank you.”  And not thinking we have a new friend, but also asking, “What will you do to make amends in public?”  Or even, “Thank you.  I’ll see how you act in the future to know if you’ve really changed.”

We might even suggest acts that we’ll count to mean that the bully has really changed.  That’s how we find out if someone is actually a friend or is a false friend, or if we’ll only be hearing words but not seeing deeds.

Or we might be more gracious in saying nothing but we’ll still keep watching and keeping score.  We shouldn’t give them our wallet or car keys.  We should test bullies by small steps to see if they’re trustworthy.  Be determined and persevering.

For example, see the case study of dieter Tammy being attacked by her false friend Helen in “How to Stop Bullies in Their Tracks,” available fastest from this web site.  Or the case studies of Brandi and Lucy with their boyfriends.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Can You Resolve Feelings With a Bullying Father Before He Dies?

Joan’s father had bullied and abused her all her life.  He’d yelled, scolded, chastised, taunted and emotionally terrorized her.  He’d been manipulative, sneaky and lying.  He never admitted anything was his fault.  He’d always blamed on her; everything was her fault.  He still treats her the same way.  He’s a narcissistic, control freak. Joan could never understand why he treated her that way.  She hadn’t deserved it.  She knew he’d had a terrible childhood, but she didn’t deserve to be the one he took it out on.

Now, he’s in his late 80s and Joan could see that he was sinking rapidly.

On the one hand, Joan was angry and vindictive.  On the other hand, she felt guilty and ashamed of her dislike and hatred of him.

How can she resolve things with him before he dies?

Sporadically, through the years after she’d left home and made her own life, she’d tried talking with him about how he treats her but he’d always rejected her attempts, calling her weak and bad.  He never admitted he’d done any of the things she said.  That led to the usual angry rant about her failings and what she owed him.  And a demand that he’ll never talk about that again.

Sometimes she never wants to see him any more.  But he’s her father; how can she feel that way?  Think of what she owes him.

How can she resolve things with him before he dies?

Of course, she’s going to try once more.  And maybe a miracle will happen.  But my experience is that any change would be extremely rare.  I’ve see most people recover from near-death experience and be unchanged.  They immediately cover themselves with their old costume of abuse and bullying.

I’ve seen a sexually manipulative perpetrator on his death bed try to grope his daughter, just like he did when he molested her for years when she was young.

It doesn’t matter if Joan looks at her father as a sociopath or a poor, abused soul who never could overcome his rotten childhood.  Her sympathy, compassion, forgiveness, unconditional love or understanding likely won’t change him.

The real question for Joan is what she means by “resolution” and where she really wants to get internally.

If, by resolution:

• She means that they’ll have a heart-felt talk, and she’ll say her say again but this time he’ll admit to all he did and apologize and ask for her forgiveness, she’s probably going to be disappointed.  No matter how much she begs, bribes or tries to appease him, likely he won’t change.  He’ll still insist he never did anything bad to her and it’s all her fault.  Also, he’ll never tell everyone to whom he bad-mouthed her, that she was actually a good daughter and he was simply mean and nasty.  So the task for her is to accept that she can’t change him and to find a mental place in which to keep him that doesn’t stimulate any self-bullying by blame, shame or guilt – just like he’d do to her again if he had the opportunity.
• She means that she can come to like him and they’ll part friends, she’ll be disappointed again.  They’re not friends.  We can’t be friends with someone who has beaten us, mentally, emotionally or spiritually, no matter how hard we try.  A survival part of us doesn’t want us to get close enough so they can abuse us once more.  The task for her is to let the anger and hatred motivate her to get distance, no matter what he thinks of her or accuses her of.
• She means that she wants to forgive herself for continuing to exaggerate his good side and to have hope he’d change so she continually put herself and her family in harm’s way trying to prove that she was worthy of love, respect and good treatment, she can have that because that’s in her control.  Her task is to find an inner place to put him so that instead of feeling overwhelmed and beaten, or angry and vindictive when she thinks of him, she’ll feel strong, courageous and determined to stop any other bullies and to create an Isle of Song for herself and her family.

His behavior tells her about him.  It doesn’t tell her anything about her and what she deserves.  Instead, she needs to take power over her life.

Should she stay at his bedside while he passes?  If she wants to be with him at the end in order to assuage any guilt she may have for missing a last possible chance for resolution, then she should be there as long as she won’t let him hurt her feelings any more; as long as she doesn’t expect anything more than he’s always been.

Should she have her children visit him at the end?  Again that depends on what she wants from the interactions.  If he’s been manipulative and rotten to her children, or bad-mouthed her to them, then I wouldn’t let them be subjected to that again.  In age and stage appropriate ways, she can talk to them now and as they grow.

For contrasting outcomes in dealing with abusive, bullying parents, see the case studies of Carrie, Kathy, Doug, Jake and Ralph in “How to Stop Bullies in Their Tracks,” available fastest from this web site. Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

To Increase Confidence and Self-Esteem: Test the World, Not Yourself

We grow up testing ourselves; “Are we good enough?  If not it’s our fault.  Did we succeed; we still could have done more.  Did we fail; it’s our fault.”  Testing ourselves is a motivation strategy, “Figure out what’s wrong with us and improve it.”  And behind it is the hidden message, “We’re defective and we’d better work at improving and perfecting ourselves every minute or no one will want us and we’ll fail.” The strategy may work for us when we’re children, but it’s self-defeating when we’re adults.

We do grow up; we do get free of our families; we do get jobs, lovers, our own children.  That seems to prove that the self-testing strategy works.  Since we’re obviously still a long way from being good enough, so we’d better keep questioning ourselves in order to improve.

However, when we become adults, the strategy of always testing ourselves, always finding fault with ourselves guarantees failure.  It stimulates guilt, shame, anxiety, sleepless nights and negative self-talk.  And it destroys self-confidence and self-esteem.  It’s self-destructive, self-bullying.

For evidence, we can look back at our failed relationships.

Think of the times we went with someone when we knew it wasn’t going to work because we had to give up what we wanted, we had to change in order to make another person happy.  We kept asking, “Are we good enough to be liked, to be wanted, to be loved?”  But that didn’t last.

The message of the self-testing strategy is that if only we’d tried hard enough, we could have changed enough to make the relationship work the way the other person wanted.  Then we feel more guilty, more unworthy and we think we have to work harder to change our bad characteristics or personality.

And if we can’t change a pattern, that means we have a great and permanent defect, an evil place inside of us, maybe too much ego, and we’re doomed to fail forever.  And that feeds a vicious cycle:

• Low self-confidence and low self-esteem --> so we give up ourselves even more --> we pick the wrong people and try to please them by doing what they want --> we fail once again and feel even worse --> our self-confidence and low self-esteem plummets -->…

In addition to failed loves, the same pattern exists for many failed friendships we tried to maintain with the wrong people.

So what can we do to find love and relationships that fit?

Instead of testing ourselves, we can test the world.

1. Act like we are and set high standards for behavior we want. We’re reasonably good, nice, decent people.  Therefore, in addition to participating in the other person’s activities, ask the other person to participate in ours.  Don’t justify our standards.  Be behaviorally specific.  Ask for more than vague words like “kindness, respect, appreciation, love.”  Simply say, “No yelling, no hitting, no threatening, no relentless sarcastic blaming, no controlling, no public humiliating, no demanding perfectionism.  Instead, speak softly, negotiate about what we do, give in and do what I want sometimes for no reason, keep disagreements private and my sense of humor counts.”  We can fill in the rest of our lists from what we got or didn’t get in previous relationships.
2. To increase confidence and self-esteem, test the other person. If they act the way we want, they can come a step closer.  If they don’t, we move them a step further away.  If they’re relentless boundary pushers or they violate one of the big boundary lines, “one strike and they’re out.”  Notice who has control of the distance; we do.
3. “Create an isle of song in a sea of shouts.” Rabindranath Tagore said that decades ago.  I agree.  We were told that if we insist on our high standards and what we want, we’ll end up alone.  “The only way to get someone is to lower your standards.”  Nonsense.  Of course, in all relationships we make agreements and we don’t always get our way, but we must not lower our important standards.

Now that we’re adults, now that we’ve been in and out of relationships in which we gave up our true selves, we’ve learned that we’ll never get the love we want if we fill our space with inappropriate, abusive bullies.  We’ll never get what we need if we give up on ourselves.  We’ll only get what we need, we’ll only find someone who loves us for ourselves if we act like ourselves and test the other person to see if they like that.

Of course the other person has free will also.  They can stay or leave if they want.  But if they leave because they don’t want to live up to our standards or they think we’re incompatible, we have to get over the emotional pain and be thankful that our isle is clear for someone else who wants to be with us as we are.

Only one of many examples: A homely, awkward girl with a wonderful personality and spirit.  Of course, during high school and college she was rejected by all the boys who were looking for cheerleaders.  As much as she wanted to be wanted, she knew in her heart that she didn’t want jerks like that and she wasn’t going to abandon herself in order to please one. Then she met someone who was worthy of what she wanted.  And wonder of wonders, he was hot for her, body and soul.  They’re still enthralled with each others’ unique greatness and with their fit with each other.

How can we improve if we’re not always testing ourselves?  It’s simple, although not necessarily easy.  We know when we haven’t lived up to our standards, when we’ve done or not done something we should have.  We don’t have to beat ourselves up in order to apologize, make amends and do better next time.  We simply dedicate ourselves to that task.

So we mustn’t give up on ourselves.  Test other people; some will stay and some will leave of their own accord. The real power is in our making our choice; who do we want to send away and who do we want to keep on our isle of song?  Only then will it truly be our isle and our song.

If you need personalized coaching to maintain your strength and courage, your determination and dedication, call me at 303-458-6616.

Teacher Watches Bullying: Not an Isolated Case

Newspaper videos show a suburban Dallas teacher watch one of his high school students get beaten by another student.  This was not an isolated incident.  That student was targeted for months.  Since Dallas doesn’t have a policy, teachers are on their own in deciding what to do.  In that environment, do you think that this is an isolated incident?  Not likely.  Is this only a problem for Dallas schools?  Not likely. I have a lot of sympathy for the teacher (even though he was a relatively large man) and even more for the target, who’d been turned into a victim by school-system adults who were irresponsible.  Don’t focus only on the teacher; focus on all the adults in the Dallas school system who abandoned that kid – from board members to principals and teachers and the teachers’ union.

Everyone involved in schools knows there’s a problem.  Everyone points fingers at everyone else but no one takes the obvious actions.  Why wait until there’s another killing or another suicide before they act?

Sometimes I get mad enough to want to see the bullies and the adults’ people’s pictures in the post office among the most wanted, or on television, so we can recognize the slackers when we see them at the supermarket.  Who do I fault?

• Legislators and school board members: How can they not have laws and policies?  I know there are lots of problems writing good laws and crafting effective policies, but if they’re not up to the task, resign and let us get some adults who can.  We all know that if their kids were targeted, they’d spring into action.
• The teachers’ union: I’m appalled that the union isn’t leading the fight (read, “spending their lobbying dollars”) to make legislators pass laws and school boards implement strong policies to empower and protect teachers when they intervene.  They have all the evidence they need to act.
• According to the article in the Dallas News, “Rena Honea, president of Dallas teachers association Alliance-AFT, says, ‘Teachers have intervened in the past.  They have been injured.  They have not been able to return to work.  They have been reprimanded for intervening.  So there is a huge question mark as to what's truly appropriate.  Teachers who have intervened in the past have found themselves on the ground, suffering from sometimes serious injuries, a 2008 story by Tawnell Hobbs found.  She found that assaults by students on Dallas ISD employees and volunteers had more than doubled over a 5-year span from 147 incidents in 2002-03 to 312 in 2006-07, according to district statistics.
• Of course, bullies don’t respect adults who don’t maintain lines of civil behavior.  Of course, bullies will attack people, even adults, they think can’t protect and defend themselves.
• Principals and teachers: They’re stuck, hanging out to dry on their own, unprotected by their employers (school boards) and by their union.  That teacher in Seagoville, Texas was risking his career and his personal life if he intervened.  The attacker could have beaten him.  The attacker and his parents could have sued him.  No one is protecting him.  He’s in a no-win situation.  How come the school district doesn’t have a clear, strong program that requires principals and teachers to act?
• The bully and his parents: Have his parents done anything to teach their child?  Has the kid never learned any better?  How come the parents haven’t come forward to apologize or ask the police to prosecute their child?  Are the adults in the school system so afraid of being sued that they’ve abandoned our children?

Harassing, bullying, abusing and beating kids are terrible acts.  Irresponsible adults who have good reasons, rationalizations, excuses and justifications for not intervening are even worse.  They convert targets into victims.

Targets can resist and get help from responsible adults.

Victims are unprotected, helpless and isolated.  When victims grow up:

• They tend to perpetuate the pattern of being victims in relationships and at work.
• They’re not resilient; the smallest adversity defeats them.
• Happiness is fleeting; bitterness and depression is their lot.  Anything good they get is never enough, never satisfying, never brings joy.
• They have no inner strength, courage, determination, perseverance and resilience.
• Their self-confidence and self-esteem may be destroyed.  Anxiety, stress, guilt, negativity and self-mutilation may be stimulated.  They move easily toward isolation, depression and suicide.

The next articles will deal with what we, as parents, can do to make sure this doesn’t happen to our children; especially what we can do during the summer.

But the general take-home for parents is that all tactics depend on the situation – the people and the circumstances.  So we must plan tactics that are appropriate to us and to the situation.

If your children are the targets of bullies and school officials aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Are Relentless School Bullies Stopped by Mediation?

I’ve often seen principals, guidance counselors, teachers and district administrators recommend mediation even for relentless school bullies and their targets, even after the bully has taunted, teased, harassed and abused the target for months and the school officials haven’t changed the bully’s behavior by asking, encouraging, begging and bribing the bully. In these situations, the principals finally give up and throw the burden back on the defenseless targets by saying that the kids have to work things out on their own.  In these circumstances, this recommendation is a cowardly abdication of adult responsibility and authority, and it’s totally wrong.

Of course mediation and the weight of peer opinion and condemnation can be effective in some cases.  For example, in situations in which two kids got into it with one time, it’s possible to bring them together and build a bridge of civility and even respect.

But in recommending one-to-one mediation when the school officials have already failed, the officials have taken the third step in converting your targeted child into a victim:

1. The first step was in not protecting the target, in not removing the bully, in not having consequences for the bully and his family the next time the bullying occurred, in not kicking the bully out of school.
2. The second step in converting targets into victims is usually taken in cases where the principal, teachers, counselors and school district administrators have been unable to rehabilitate the bully through asking, teaching, begging and bribing the bully.  They make the target pay the price by removing him from the classroom or by simply looking the other way when the bully acts and then stonewalling and lying to the target’s parents.  They hope the target will be less stubborn than the bully and will agree to suffer in silence.  However, when the bully realizes that he has power, he usually increases his violence because no adult is making him stop bullying and other kids are afraid of him because he can get away with doing what he wants.
3. The third step that uncaring, lazy, weak, inept or cowardly principals take is when they blame the target.  They say, “You must be doing something wrong because the bully’s still picking on you.  Therefore, if you get together and apologize and promise to do whatever the bully wants, he won’t have a good reason to abuse you.  If you can’t make him change, it’s your fault.”  They call that “Mediation.”  That kind of mediation assumes that the target did something wrong, that the bully has good reason to be angry and abusive, and that the bully will stop when the target grovels.  That form of mediation completely ignores the truth that relentless bullies are predators. For whatever reasons – their own pain, their drive for power and position – they will keep bullying until they’re actually stopped.

This approach makes the targeted children feel helpless and that their situation is hopeless.  They’ll be victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children down the path toward isolation, depression and suicide. Parents, when principals have gone on weeks and months making excuses why they allow the bullying to continue, they’re telling you that you’re on your own.

• They won’t stop the bully; they’ll look the other way.  They’ll let your child sink or swim on his own in the shark-infested waters of the playground, cafeteria, lockers, hallways, bathroom or bus.
• They don’t care about your child’s feelings or problems.  They either care about the bully’s feelings more or they simply don’t want to deal with a difficult problem.  Don’t let your child entertain self-doubt or negativity.  Don’t give in to stress, anxiety, hopelessness or depression.  Don’t go down that path to helplessness and suicide.  Keep your child’s confidence and self-esteem high.  You and your child can stay strong and courageous; you can stop the bully.
• Encourage your child to maintain his inner strength and move up a staircase of increasing firmness to try to get the bully to look for easier prey.  All tactics depend on the situation, but there are some general guidelines.
  • At the bottom of the staircase we try peaceful, friendly methods.  We ignore it, we say ouch, we ask the bully to stop, we try to deflect it with jokes, we avoid contact.  If that stops the bully, your child wasn’t really dealing with a relentless bully.  If the bully doesn’t stop, if the violence continues, we need to teach our children to push back verbally.
  • If verbal methods don’t stop the bully and the school officials won’t stop the bullying, especially with younger kids, when it’s one-to-one and the kids are the same size, your child must be prepared to beat up the bully, if possible.  Prepare your child with martial arts training.  Of course you must be aware that the older a bully is, the more likely he is to be carrying a weapon.  I’m going to this level because you’ve already failed using every peaceful means you can.
  • I’m assuming that the principal and district administrators have not stopped the bullying while you’ve been talking to them and your child has slowly gone up the staircase.  Of course, when your child hits back those cowardly principals will attack your child because, they’ll say, “We don’t condone violence,” even though they permitted the bully to be violent for months.  And usually, they permitted his friends to pile on by attacking your child verbally and physically or through cyberbullying.  They’ll suspend your child for fighting back.  Arrange for your child to be prepared and happy.  Go to Disney World as if you won the Super Bowl.  If the bullying stops because your child is ready to fight again, it’s worth the trip.
• Since you won’t have legal redress – principals can’t be fired if they don’t stop bullies – your only alternative is plenty of bad publicity.  You’ll need a lawyer and the ear of sympathetic reporters.  Get your documentation together and make it public; minutes of all the meetings with the principal, emails and letters received by the principal expressing your concerns for your child’s safety and containing the minutes of the meetings.  Look for a reporter or station manager who was bullied and not protected when he or she was a child.  They might champion your cause.
• The most important consideration is your child.  Eventually, you want your child to get a good education.  You must increase his strength, courage, character and will.  You want him grow up to look back at the bully and the authorities who didn’t protect him as insignificant.  They were speed bumps in his life that he’s overcome and doesn’t even think about now because his life is so wonderful.  That may mean that you remove your child from the care of school officials who don’t care about his physical, mental and emotional well-being and safety.

By the time the principal suggests mediation, you know you’ve given them too much time and trust.  You’ve been in an adversarial relationship and you didn’t recognize it.  Now you know.  Act wisely and tactically.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop Bullies: Forgiveness Won't Work

My personal and professional experience is that forgiveness doesn’t stop real-world bullies. Most people think forgiveness consists of two things:

1. Some surge of feelings that makes us more kindly disposed toward a person who has injured us, whether intentionally or not.  Words in dictionaries include:

• A thawing or understanding, caring, sympathy, empathy, compassion, pity, pardoning, clemency, mercy, kindness and benevolence and
• A letting go of anger, resentment, the desire to punish, vindictiveness and revenge.

1. Putting ourselves back into the same situation with that bully to show that we trust him not to take advantage of us or harm us.

Many people are addicted to those wonderful feelings of forgiveness.  They feel morally superior and spiritually advanced.

Indeed, when our hearts open up, a bridge of good will and good behavior can be created.  The other person may be genuinely sorry for their behavior and won’t do it again.  If possible, amends can be made with a reciprocal flow of open-heartedness.  Subsequent interactions can be founded on charity and caring.

There have even been documented cases in which parents have forgiven the murderer of their child, and the murderer was transformed and spent the rest of his life making amends and teaching others about the bond of caring that can exist between all humans.

Real-world bullies – relentless, narcissistic control-freaks; mean, nasty, emotional manipulators and blackmailers; taunting, harassing, abusive predators – don’t stop because we forgive them.  Indeed, they interpret forgiveness, understanding and caring just like they interpret unconditional love – as signs of weakness and invitations to increase bullying and take advantage of us more.

I think of forgiveness in a totally different way.  When we’ve forgiven someone, they don’t occupy much space in our thoughts and lives.  We simply don’t think about them much.

If we observe people carefully, we can see that we usually get to that place of forgiveness when we’re confident that we’ve met two conditions:

1. We know that we’re protected from that bully; we have the awareness and skill so that we won’t let them harm us again.
2. We also want to see them make amends that require effort and sacrifice.  It’s not enough that they apologize or promise they’ll never do it again.  Talk is cheap; it’s too easy to say, “Sorry” one time.  We want to see acts that make amends over time.

Also, our confidence is not about whether or not the bully has transformed and won’t hurt us again.  We’re simply confident in our own abilities.  Then we can stop obsessing on the incidents of abuse and bullying, and focus on what we want to do in our lives.

Our previous obsession with the pain of bullying was simply motivation, a strong reminder that we don’t want to experience that ever again.  Once we’re sure ourselves, we no longer need to revisit the painful incident to remind us to be prepared.

But how about the idea of putting ourselves back into the same situation again to show forgiveness?  Nonsense.  Although we can see the spirit of goodness within each person, that’s not what we get to deal with in the physical world.  We get to deal with their personality and ego.

Before we trust someone and allow them in our lives, we should observe them in many situations, time after time.  We should observe their behavior, not the reasons, excuses and justifications for their actions.  We should permit them to move closer by small steps.

Personally, if the pain caused by the bully was great, I don’t want them in my life again, no matter how much they want to continue and promise they’ve changed.  We can go our separate ways.  I can observe from a distance and after 20-30 years I might change my mind about interacting.

There are many processes we can use to reach that level of determination and skill.

Why do I take this strong stand?

Because I’ve seen so many sneaky, manipulative, toxic parents who, after a lifetime of battering and spurning their children, get old and want those children to serve them.  The parents now admit they were wrong and insist that the children take them back and cater to their wishes.  The emotional blackmail is, “If you were a truly forgiving person, you’d be understanding and kind, and care for us now.”  But these toxic parents don’t stop bullying their children.  They’re merely narcissistic, control-freaks demanding or blackmailing or using guilt to get what they want.

I’ve seen so many abusive husbands beg their victims for forgiveness, and then after a short period of good behavior, go right back to battering.

Why put yourself in harm’s way?  Let these bullies practice being transformed on other people’s bodies.  Watch them from a distance for 20-30 years to see if they’re sincere and can keep their promises.

But let’s go back and ask, “What if you’ve forgiven the murderer of your child, but the murderer wasn’t transformed by your forgiveness?”  You’ve lost nothing.  The murderer is still behind bars, I hope forever or awaiting the death penalty, and you’re still on the outside.  Nothing will bring your child back so you might as well think only rarely of the murderer and think often of your child and how you want to live now.

Self-forgiveness is akin to this, but it’ll be the subject of another article.

You choose which way of looking at forgiveness you want; which criteria you’ll follow before you forgive.  Which way gives us the kind of life we want: to feel spiritually advanced and get taken advantage of repeatedly or to keep bullies out of our internal and external worlds?

Of course, your plan must fit you, your family and the situation.  With expert coaching and consulting, we can overcome the voices of our fears and self-bullying.  We can overcome childhood rules that aren’t appropriate to our desire to thrive in the real-world.

Guilt: Bad, Good; Unhealthy, Healthy; Useless, Effective

When is guilt bad; when is guilt good?  When is it a normal, healthy emotion and when is it harmful?  Most people try to answer these questions the wrong way.  And they forgot to consider how bullies try to use our guilt to harass and abuse us.  Most people analyze whether the guilt we feel in a particular situation is right, is what we should feel because we’re behaving or behaved badly, is normal because the average person should or would feel guilty for acting the same way. But let’s stand the approach on its head.

Let’s not judge the actions and situation by some external standards of right or wrong.  Instead, let’s look at guilt as if it’s a force for motivation, as if the purpose of guilt is to get us to do differently or better, as if we keep replaying the guilty feelings until we act to make things better, until we live up to our own standards.

When I think this way, the picture is much clearer.

• For most people, “bad, unhealthy, useless” guilt then becomes a major form of “self-bullying” that’s a waste of time.  We’re not proud of ourselves.  We run ourselves down, beat ourselves up, feel ashamed and harm ourselves.  Or we cover up the guilt, declare ourselves innocent and blame the other person.  We become righteous and indignant; it’s not our fault.  Or we wallow publicly in guilt, looking for sympathy.  But we don’t do better.  We keep repeating the actions we feel guilty about.  Wallowing in guilt, perfectionism and continued self-bullying increases stress and leads to loss of confidence, low self-esteem and depression.  And, eventually, we may even get a thrill from self flagellation.  We’ll resent people who take the fun out of our misery.
• “Good, healthy, effective” guilt leads us to do something productive.  We stop procrastinating, get over addictions, act better toward people, set boundaries we need, live up to our highest standards and make amends.  Some examples: we apologize for being nasty to our kids, spouse or partner and don’t do it again; we do the difficult chores at home or work that we’ve been avoiding; we give more generously to those in need; we pay our share; we return the stuff we’ve borrowed; we stop making sarcastic and catty remarks about our friends’ clothes, habits children and struggles to lose weight.  We know many specific situations in our own lives.
• What if people don’t feel guilt when they should?  Looking with this perspective, we can see them as not motivated to change and as being aboveboard at it.  I can trust that they don’t have the standards I do.  Good.  Now I know that I have to protect myself against them.  Many bullies act ashamed and contrite.  They promise to change and they bring candy, flowers and sweet words.  I look at the behavior.  If they don’t change, I wish them well in their therapy and rehabilitation, but I won’t go on that roller coaster ride with them.  The pain is too much.  From them, I have to protect the island my kids and I live on.  I vote them off our island, no matter what the relationship and their suffering, promises and claims that I owe them so much that I should allow them to abuse and brutalize me.
• How do bullies use our guilt?  Predators are always on the attack.  They try to get us to question the purity of our motives and past behavior.  Stealth bullies are especially effective at this.  Once we start questioning ourselves, our imperfections, self-doubt, negative self-talk, self-hatred and self-loathing will keep us stuck; weak and easy prey.  We won’t have the strength, courage and perseverance to stop them.  Before bullies would admit they need to change, they want us to waste our time trying to be perfect according to their standards.  For example, see the case studies of Carrie, Kathy and Ralph responding to guilt-tripping bullies in different situations in “How to Stop Bullies in Their Tracks.”
• Guilt is over-rated as a motivating force.  When we’re kids, we all try guilt to get us to do what we don’t want to.  Then we become afraid that if we stop whipping ourselves, we’ll become lazy, immoral and unfeeling slugs and failures.  But as adults, we can transition to motivation strategies that depend on the desire to do what’s good and right, and makes us joyful.

Joining our highest standards to our passion creates a different one of us, gives us a different motivating force and creates a different world for us.  Yes, that’s a big change.  But it’s a change we’ve hungered for.

How different our worlds would be if we stood up for ourselves, our families and what’s right because we are passionate in service to our best and strongest, not ashamed and guilty of what we did wrong?

Stop Self-Bullying Victim Talk Before You Attract More Predators

Sometimes we need to replay the horrible things that people did to us – whether it was once or repeatedly, whether they were the perpetrators or they stood by or even colluded and ignored the abuse and our pain.  Sometime we need to get angry and vent and imagine all the ways we could retaliate and extract vengeance and justice.  Sometimes we blame ourselves, wishing we could finally win their love and undo the hurt.  During those times we typically say, “It’s not fair.  Why me?  Why don’t they understand and appreciate me?  What did I do wrong?” But in the end, whatever the specifics of our situations, we all know where we have to get to if we’re going to make the rest of our lives worth living.

By whatever process we use successfully, through whatever pain we have to endure, after we stop the harassment, bullying, abuse and torment inflicted upon us, we have two choices – to let our lives be destroyed by the rotten people who abused us or to move on somehow, to create families and lives worth living.

I’m not minimizing the damage and the pain or the time it may take, but throughout history, we see the same pattern in response to individual and cultural or societal horrors.  Some people’s spirits are destroyed by what was done to them.  Other people stay alive and vital.

Examples are all around of famous individuals who turned their backs on the perpetrators and moved on – Maya Angelou and Winston Churchill easily come to mind.  There are also inspiring examples known only to our families.  We must keep our eyes focused on the light at the end of the tunnel of pain – the light that reminds us to keep moving ahead despite the temporary discouragement, depression and despair. What keeps most people stuck in the abyss of pain for years; long after they’re physically and fiscally capable of separating?  Mostly, it’s a combination of:

• Wanting the perpetrators to acknowledge what they did and to apologize or beg for our forgiveness.  Or wanting vindication and revenge.
• Wanting the bullies to give us the love or money we desperately desire and deserve.  We waste hours trying to figure out how to say and do the right things so that we’ll finally win the love and respect we want.
• We don’t know how to stop replaying the pain, which triggers emotional hell and reinforces the connection to the past.

There may be other desires that keep us enmeshed with the perpetrators or with our memories of past abuse but, in order to get free, we don’t need an exhaustive list or even to know the specific one that keeps us trapped.

Real predators – real bullies, abusers, perpetrators – no matter what their reasons and excuses, do not change.  Staying enmeshed in a dance of pain and anger only leads to spiritual death.  On this path, there is no rebirth; there is no new life.

We recognize someone still trapped in the pain and victim talk, not ready to move on when we hear them:

• Whining and complaining about how unfair it is, how they don’t understand why the bullies keep bullying them, how there seems no way of getting justice.
• Beating themselves because they aren’t perfect enough for their abusers.
• Championing their pain as different and greater than anyone else’s or saying that their hurt and pain was so bad that they’ve been damaged for the rest of their lives.
• Wallowing in negative self-talk and self-abuse.

The results of this self-bullying victim talk are clear – stress, anxiety, self-doubt, guilt, shame, panic, low self-confidence and self-esteem; huge overreactions as if everything is a matter of life or death; a life ruled by the past, time wasted circling around the carcass of the past, chewing over the gristle of every past and present episode of abuse. The light at the end of the tunnel is when our spirits rise and make us indomitable and invulnerable, determined and indefatigable; when:

• We won’t be weighed down by the baggage of the past.  We don’t have to please the perpetrators or excuse or justify our behavior to our abusers and we also don’t have to rebel any more just to prove that we’re independent.  We stop sacrificing ourselves for further flagellation and spurning.
• The voices of the past become irrelevant; we now make decisions directed by our own spirits.
• We won’t be at the mercy of external events, especially the past.  Instead we’ll create our own futures, no matter what.

This is the goal of all the talk, catharsis, coaching.  We become our original, fiery selves – strong, brave and determined – and now skilled adults.

In this new state, the fear of failure or success is gone.  We no longer view the world through the lens of “deserve, justify, punish or forgive.”  The emotional motivation cycle – endless self-criticism and self analysis, and then criticism of the criticism, and then criticism of the criticism of the criticism – of the old victim side of us is gone.

We no longer have overwhelming emotional reactions to whatever happens.  Mistakes are no longer life threatening.  Failing at something is no longer a portent of a bleak future.  Doing something wrong no longer consigns us to hell forever.

We ride through these ups and downs, buoyed by certain knowledge that we’ll keep plugging along, doing what we can, following our Heart’s Desire.

From here we can easily recognize other people who are still in the old place – underneath their franticness and self-flagellation, they look and sound like victims, not willing to do whatever it takes to protect themselves; attracting old and new predators.  Predators also recognize easy targets.

From here we can see how boring the victim personality is.  It’s all about their pain and problems, as if that’s really who they are.  They’re still trying to squeeze love or justification from a stone.  They still want to interact with scavengers.

In our new space, we’re interested and interesting, excited and exciting.  We focus on what feeds our spirits; not on endless cud-chewing and psychoanalysis.  We leave the predators behind and seek the families of our hearts and spirits.

The process of leaving the old, victim place usually includes many instantaneous epiphanies, as well as the time necessary to develop new habits through many ups and downs.  But that’s merely a process to leave the old and to be completely comfortable in the new.

When we live in a state of inner freedom, we don’t forget the pain.  We remember that abuse all our lives.  We hold that memory sacred – but we don’t use the pain to motivate ourselves, we convert it to a source of strength and courage to create a new life, a life that’s built on the ashes of childhood dreams destroyed.

Stop Bullying, Toxic Stepmoms before They Ruin Your Life

Just as the predatory stepfather has become a cliché, the wicked, greedy stepmother and the colluding father have also become an archetype because so many times the characterization is accurate.  So what can you do when your father marries a grasping, bullying, uncaring woman when you’re young?  How can you stop such a bully when your father marries one late in life and she wants to get her hands on the family fortune and your most cherished sentimental items? Of course there are many situations in which a stepmother has loved and enriched the life of her stepdaughter.  See “Gertrude Bell: Queen of the Desert, Shaper of Nations,” by Georgina Howell for one famous example.

But when you’re young and an evil stepmom moves in, with our without her own children, and treats you like Cinderella, you have only one court of appeal, your father.  If he won’t see the truth and rectify his mistake, you have only a few options:

• Keep resisting, fighting and rebelling; keep trying to make him see the light.
• Fly low; be devious, learn to dissemble, lie and hide in order to minimize the damage.

The first strategy usually has disastrous consequences for children.  Typically, fathers never get it.  Sometimes relatives might defend you, but they can rarely open your blinded father’s eyes.  For many reasons, none important for your later life, your father typically won’t accept or value that you’re being mistreated and he won’t get rid of the witch.

Kids who use this strategy usually end up ruining their lives because they’ve only prepared themselves to resist, fight and rebel.  All their energy goes into trying to get justice from a stone.  They don’t prepare themselves to have wonderful careers and lives.

Kids who use the second strategy often succeed in later life.  Don’t waste your youth fighting an unwinnable battle.  Use your time and effort to develop skills that prepare you for a good career and a great life.

Of course, a bullying stepmom will harass and abuse you whenever she can.  She’ll also try to align your father against you.  And if she brings her own children into the marriage, she’ll try to shove you out so hers can inherit the love and money.  So what?  History is full of kids who succeeded despite the unfairness and injustice of such situations.

Since your father is besotted and blinded, there’s little you can do to obtain justice.  When you’re young, you can’t understand how a person can do what he’s doing.  When you become older and can see the reasons, there’s still little comfort in that understanding.

In this situation, the key to success is an inner one: keep your spirit alive and burning fiercely until you can get away and make your own life.  Of course you won’t have the head start you would have if your father had done better for you.  So what?  That’s not the end of the world.

Of course you’ll get blamed for everything.  Your wicked stepmom will heap shame and guilt on you.  Don’t accept it.  It’s not your fault.  Of course, you did some things wrong, but even if you’d been perfect, it wouldn’t have been good enough for her.  You were in her way or she needed a scapegoat or she simply liked to inflict pain.  The way she treated you was her fault, not yours.

Don’t let anxiety and stress lead to depression.  Don’t let negative self-talk and self-bullying destroy your self-confidence and self-esteem.

Stay invulnerable to outrageous fortune; verbal, emotional and physical.  You aren’t at the mercy of events.  Don’t let them crush your spirit.  Your spirit can endure and soar.  You can create a great life for yourself.

The other typical situation occurs when your father marries late in life and forces a selfish, greedy, narcissistic new wife into your family.  Encourage your father to make a prenuptial agreement to protect the family fortune he had before he met her and specify in his will who gets each sentimental treasure from your childhood.

If there’s no written assignment, after your father dies she’ll keep your biological mother’s things and even your most cherished toys.  She’ll make you grovel to get any of your father’s items.

Of course she’ll blame you for why she’s mean and keeps things from you.  She’ll say that you didn’t communicate lovingly enough with her, you hurt her feelings or she needs and deserves what ever she wants.  And she’ll say that she has a right to it all.  She needs it to comfort her for her great loss.

She’ll try to divide your siblings into warring camps; if you’re not on her side you’re her enemy for life.  She’ll make you crawl in order to get anything, and then she’ll jerk it away just as you think you’re about to get it.  It’s as if she enjoys raising your hopes and causing you pain.

Recognize as bullies these manipulative, hypercritical, distorting, demanding, lying toxic people who use their hurt feelings and anger to control everyone else.  Notice who has all the responsibility for making her be just or generous; she never accepts any blame, never has to please you, never has to apologize.  You always have to please her, accept all the blame for any problem and do all the apologizing.

Your crawling will never be enough to get you anything important.  She’ll always raise the bar on what you have to do.

If you try to negotiate with these bullies, you’ll always give up something in hopes that she’ll reciprocate.  But you’ll be disappointed.  After you give something up, the negotiations will immediately become about what you must give up next.

Accept that you’re in a war with a bitter, relentless and ruthless enemy who won’t compromise or negotiate in good faith.  Fight to get what’s yours.  Then turn your back and walk away.  She wants to trap your energy for the rest of your life; either pleasing her or fighting her; it doesn’t matter which.

Of course some moms harass, bully and abuse their biological children in the same way.  Their children need to use the same tactics in order to survive and thrive.  You can read the examples of Carrie, Doug and Jake in “How to Stop Bullies in Their Tracks.”

Take your energy and make a wonderful life, no matter the injustice of what happens.  The best revenge is a great life.

Stop Toxic Coworkers and Other Bullies

There are toxic people in every environment – toxic family, toxic friends, toxic lovers and toxic coworkers.  If you don’t recognize and respond effectively to toxic, bullying coworkers they can make your life miserable, harass you, turn the rest of your team against you, scapegoat you and even get you fired. For example,

Jane is known to be difficult, obnoxious and an out of control retaliator.  But she’s very bright and hard working so management tends to minimize the problems she causes, overlook the tension, hostility and chaos she creates, and explain away her behavior by saying, “That’s just Jane.  She must have a good heart.”  She specializes in vendettas.  Most people are afraid of her; they usually walk on egg shells around her and try to avoid setting off one of her tirades.

The bosses make you the leader of an important project that requires tact and people skills because they don’t trust Jane.  Jane is enraged.  Sometimes she blames and threatens you – you stole her job, she’ll report everything you do wrong, she’ll ruin your reputation and she’ll get you fired.  Sometimes she acts sweet – as if she wants to be your best friend.  Sometimes she tries to make you feel guilty so you’ll refuse to lead the project she thinks should be hers – that’s the only way you can prove to her that you’re a good person and her friend.

Is Jane right?  Are you sneaky and manipulative and have you wronged her?  Or is this a misunderstanding you can overcome so she’ll still be your friend?

How can you distinguish a friendly coworker who’s justifiably upset from one of these toxic bullies?  Simple.  You look for patterns in how Jane acts and how you and others feel when you’re around her.

Typically, toxic coworkers have patterns in which they:

• Are selfish and narcissistic – it’s always about them; only their interpretations and feelings matter.  Only their interpretations are true.
• Are sneaky, manipulative, back-stabbing stealth bullies.
• Are over-reactive, control freaks – their interpretations give them permission to search and destroy, no matter how slight or unintentional the insult.  They throw fits and attack or embarrass people they’re upset at.
• Act sweet one time only pry out people’s secrets and look for the opportunity to strike back even more.  Remember, they’re acting polite doesn’t mean they’re nice.
• Will openly lie and deny it.  They’re always 100% convinced and convincing.
• Relentlessly disparage, demean, spy on and report “bad” conduct (often made up) about their targets.

Typically, teammates of these bullies should ask themselves:

• Are you afraid of what Jane might do or that Jane won’t be friends with you?
• Does she threaten you?
• Have you seen Jane attack, manipulate or lie about other targets before you?
• Does Jane apologize but not change or even strike back later?
• Does Jane tell you that you’re special and she’d never go after you?
• Does Jane make efforts to be reasonable and to overcome misunderstandings, to say that the problem is partly her fault and then does she make amends and change?

Of course, you want to be careful that you’re not overreacting.  You want to know if you’re seeing their actions clearly.  But if you answer the first five questions with “yes,” and the last one with “no,” you should beware.

When you identify Jane as someone who is relentless, implacable and has no conscience in pursuing her targets, you know what you’re dealing with.  She’s out to destroy you just like she went after other coworkers in the past.

Your first thought may be, “How can I win her friendship?” or it may be, “She’s suffered so much in her own life, how can I not forgive her?”  If you follow these thoughts with feelings of kindness, compassion and compromise, if you don’t mobilize to protect you life, limb and job you will be sacrificing yourself on an altar of silly sentimentality.

I take a strong approach: Recognize evil and recognize crazy or out of control people who won’t negotiate or compromise.  The Jane’s and John’s of this world are bullies, abusers and predators that do tremendous damage.  They’re why well-meaning people have to consult with experts.  Remember, you would have already resolved situations with coworkers who are reasonable, willing to examine their own actions honestly, and to negotiate and compromise.  You need help with the terminators that you face.

So what can you do?

Divide your response into two areas:

1. Will – determination, perseverance, resilience, endurance, grit.
2. Skill – overall strategy, tactics and the ability to maintain your poise and carry out your plan.

Will

1. Convert doubt and hesitation into permission to act and then into an inner command to act effectively.  Until you have the will, no tactics will help – you’ll give in, back off, bounce from one strategy to another and you'll fail, even with the best plan.
2. Don’t let your good heart blind you to the damage she’ll do to you.  You’ve already given her second and third chances.  That’s enough.  She’s not merely misunderstanding you in any way you can clear up; logic, reason and common sense aren’t effective with the Jane’s of this world.
3. See Jane as a terminator – she’s relentless, implacable and has no conscience.  Under her human-looking skin she’s out to destroy you.  Your good heart and attempts to reason politely won’t stop her.
4. Assume that you can’t rehabilitate or convert Jane in your life time.  That’s not what they pay you for at work anyway.  You’re merely Jane’s coworker with an important personal life, a personal island that needs protecting.  Let Jane’s therapist change her in professional space and on professional time that she pays for.
5. You don’t owe her anything because she got you the job or rescued you from drowning.  She’s out to get you and you must protect yourself.  Let Jane struggle to change on someone else’s professional time.  Don’t put your reputation, your job or your family’s livelihood in harm’s way.  Don’t minimize or excuse.  Deal only with Jane’s behavior.

Skill

1. All plans must be adjusted to your specific situation – you, Jane, the company, your personal life.  Added complications would be if Jane is your boss or the manager of your team likes her or is afraid of her and will collude with her against you.
2. Don’t believe Jane’s promises; don’t be fooled if she acts nice and sweet one time.  Pay attention to the pattern of actions.  If she’s sweet, she’s probably seeking to get information that she can use against you.
3. Don’t expect her to tell the truth.  She’ll say one thing to you and report exactly the opposite to everyone else.  She’ll lie when she reports bad things you have supposedly done.  She knows that repetition is convincing; eventually some of her dirt might stick to you.  Have witnesses who’ll stand up for you in public.
4. Don’t argue the details of an interaction to try to convince her of your side.  State your side in a way that will convince bystanders.  Always remind bystanders of your honesty, integrity and good character, which they should know.
5. Document everything; use a small digital recorder.  Find allies as high up in the company as you can.  When you report Jane, be professional; concentrate on her behavior, not your hurt feelings.  Make a business case to encourage company leaders to act.  It’s about the money, coworkers and clients that the company will save when they terminate Jane.
6. When you listen to voice mails from Jane or talk with her in person, tighten the muscles of your stomach just below your belly button, while you keep breathing.  That’ll remind you to prepare for a verbal gut-punch.
7. Get your own employment lawyer and a good coach to strengthen your will, develop your courage and plan effective tactics.

Each situation is different – you, the toxic coworker and the rest of the company.  The need to protect yourself and your career remains the same, while the tactics vary with the situation.  All tactics are situational tactics.

Stop a 4-Year Old Bully

A New York Times blog post by Lisa Belkin, “A Bully at Age 4?” raises the question, “How young is too young to be a bully?” A comment from a parent described a big 4-year old child hitting other 4-year old kids at school, not allowing other kids to play if he didn’t feel like it, biting another kid so severely through a thick jumper that bad marks were left, and punching another child in front of a teacher.  The teacher asked the bully to apologize but the bully refused.  The teacher did nothing further.

The parent wanted to know if the 4-year old was old enough to intend to hurt his victims and if he was a “bully?”  Since the school wasn’t taking this seriously, the parent wondered if she was overreacting or if she should do something to protect her child?

In trying to define bullying and in thinking she shouldn’t act if the aggressor hadn’t intended to hurt his targets, I think the parent is taking the wrong approach.

Instead, she should begin by asking what she wants for her child.  Do you want your child hit, bitten, cut out of games, punched?  Don’t intellectualize about it.  Don’t give excuses for the bully (For example: "He’s too young to understand the pain he’s causing").

If you want your child repeatedly abused, if you want to leave your child in the hands of teachers and administrators who won’t protect your child when he’s harassed or attacked by someone bigger turn your back and leave your child to the predators.

On the other hand, if you don’t want your child brutalized, maybe a little outrage would serve you well.  Would you allow your children to do that to each other?  If you want your child to be treated with civility and kindness, then you must act with courage and strength.  Don’t wait to act until you’re absolutely positive that a kid’s behavior has risen into some mental category you can label “bully.”

If your child is too small to fight back, you have to protect him.  Get the parents of other targeted kids to go en masse to the school principal and teachers.  Hold them accountable to stop bullies like that abusive 4-year old.  Apologies are never enough, but there are many options for meaningful and effective consequences: He can be given an all-day time out, he can be socialized while he's kept away from his targets, his parents can be held accountable for his behavior, and he can probably be kicked out of school if he won’t change his behavior.

If the school administrators are reluctant to protect the children in their care, you might explain what a little publicity can do.  For example; would they like a national story on their school, “School Condones Bullying Despite Parents’ Protest”?  Or simply move your child to a different school in which the responsible adults care about his emotional health and physical safety.

As an aside, in my experience, 4-year olds know if they can get what they want by brutalizing or abusing another kid.  If their bullying isn’t stopped when they’re children, they’ll grow up to be adult bullies; in love and at work.  But intention to hurt is not the issue.  You can stop the bullying even before a child understands all the ramifications of that behavior.  The child’s understanding of the consequences that will happen to him can be enough to stop the behavior.

Also of course, your 4-year old is finding out whether he can count on you to keep him safe and healthy or if you won’t protect him.  If you justify or excuse the bully’s actions, you’ll be ruining your child’s self-confidence and self-esteem.  All your life, you’ll live with the consequences of your actions and his decision about you.

End frustration: Stop shouting, spanking and bullying your kids

An article by Hillary Stout in the New York Times, “For Some Parents, Shouting is the New Spanking,” focuses on the damage to children done by parents’ shouting and, therefore, the need for parents to control their tempers. Although I agree that a steady diet of shouting and bullying isn’t a good way for well-meaning, devoted parents to act, the experts in the article miss the real source of the problem and, therefore, the real solution.

Those experts point out that the proper way to be a good parent is “never spank their children,” “friend our teenagers,” “spend hours teaching our elementary-school offspring how to understand their feelings,” “reminding, nagging, timeout, counting 1-2-3” and “have a good interaction based on reason.”

I disagree with their basic assumptions about good parenting and their solution that parents should control their tempers.

Of course, repeated sarcasm, criticism, beatings and abuse are bad parenting.  I’m talking here to frustrated, well-meaning, devoted parents; not abusive bullies.

Good parenting sometimes involves spanking, has nothing to do with “friending,” is not focused on teaching children to merely understand their feelings and is not usually about good interactions based on reason.  Reason is only a small part of being an effective parent, especially when the children are young.

Children are exquisitely adept at knowing your true limitations and which buttons to push.  It’s a survival skill for them.  They know exactly how many times you’ll yell before you act.  They distinguish between yelling and threatening that won’t be followed up, and the “Mom” or “Dad” look and voice that means you will act.  And they perform a precise calculus based on how much they’ll get the next time versus a punishment and your guilt this time.  They know when they can get unreasonable and stubborn, and win.  They also know that if you blow up and yell now, they’ll win later.

Winning those battles won’t increase their self-esteem.  Pushing their parents around will make them insecure.

What leads to repeated shouting is frustration.  Those parents have so limited their allowed responses that they’re no longer effective – the kids know that they don’t have to do what the parents want and nothing serious will happen.  Those parents have taught their children to be stubborn and unreasonable in order to win.  See the case study of Paula as she stops being bullied by her daughter Stacy in "How to Stop Bullies in Their Tracks."

Those parents’ lack of creativity and effectiveness increases their frustration until they blow up and shout.  Then those parents feel guilty, apologize, give the kids more power and set in motion the next cycle of not getting listened to leading to more frustration and further shouting.

The solution is for parents to take charge and be parents – speak and act straight.  Decide – as age, stage and specific kid appropriate – what decisions you make and when the child simply must obey, and what decisions the kid gets to make and within what limits.  In your areas, it’s nice if the child understands your needs and reasons, but you’ll never convince a two or sixteen year-old by reasoning that your way is best and they should be happy not getting what they want.

Sometimes you must be firm about your sense of urgency, which is not matched by theirs.  Sometimes, your needs and wishes must be taken into account.  You’re not their slave or servant all the time.  They don’t get what they want every time.  More important than helping them understand their feelings is teaching them how to deal effectively when they’re feeling demanding or angry or frustrated or needy.

And some kids seem to want to be punished sometimes.  Really, they do.  And they feel much better afterward.  When you’ve gone through the sequence of reminding and timeout without effect, a spank is sometimes the best thing to do.

Your frustration and shouting is a message to you that you’re not being effective.  You need to do more than merely learn the latest technique; you need to change the limits you place on yourself.  That will open up other ways to making them do what you need when you’re under pressure.

Good parenting means that you can say, “Here’s the way it is.  I need to move fast and I insist that you do the same.”  Or “You don’t vote on this decision and we’ll talk about it later.”  Of course, you will talk about it later.  Or “I’m not taking you there today.  I need to unwind right now over a latte.  I love you.  Now go read and leave me alone for a while.”  Of course, most of the time we devoted parents will take them to places they want to go.

Don’t reason more than once with a five year-old who doesn’t want to brush her teeth, “You’re making a bad decision,” as those experts suggest.  Simply say, “In our family, we brush our teeth, so you will.”

It’s not, as those experts say, that “Yelling parents reflect a complete inability to express themselves in any meaningful, thoughtful, useful or constructive way.”  It’s that yelling parents aren’t allowing themselves to express the right thought, which is that “I, the parent, am drawing the line here and you will do what I want.  I have good reasons.  I hope you understand now and I know you’ll understand later.  But even if you don’t understand, you will do what I want now.”

In addition to what I learned professionally, we have six, now-grown children who taught me that well-meaning parents yell when they’re irritable, anxious, pressured, overwhelmed and frustrated because they don’t know how else to make things work for them

Stop Bullies: Will Knowing Why Bullies Keep Abusing Us Help Us Stop Them?

One of the questions I’m most often asked is, “Why Do Bullies Keep Abusing Us?” I hear that from:

• Kids who want to stop bullies and cvber bullies at school.
• Adults who want to stop bullying in their love lives or in relationships with their siblings, parents and friends.
• Adults who don’t understand why their teenagers are so demanding, nasty and surly.
• Adults who want to stop bullying at work by managers and co-workers.

That question is usually asked in the context of, “I’m a nice person; I don’t deserve to be treated that way.  Why is that person so nasty to me?”

The apparent perplexity behind the question comes from the idea that we’re supposed to get what we put out, not only in interactions with those we love, who also love us, but also in interactions with everyone in the world.  As if, if we’re nice we’re supposed to be treated nicely in return.  These people forget that bullies have different agendas and methods.

The hidden fears behind the question are:

1. “Maybe I have done something to deserve being harassed and abused; maybe it really is my fault.”  Of course, people thinking this way are usually riddled by self-doubt and negative self-talk.  Their hidden hope is, “If I knew what I’d done wrong, I could apologize, do what the bully wants, and then they’d treat me nicely.”  Their hidden anger comes from deep knowledge, “I didn’t do anything wrong; how dare that bully treat me that way!”
2. “If the world is so unfair, it’s out of my control.”  Of course, people thinking this way are afraid that they’re not strong enough to thrive in a world that’s dangerous, unpredictable and uncontrollable.  Their hidden hope is that they could control the world if only they learned the magic secrets.  Their hidden anger comes from the sense that, “I didn’t ask for this kind of world; I’m entitled to something better and more rational.”

Before I answer “Why do bullies keep abusing us,” let’s understand what bullying is about in a way that helps us stop bullies in their tracks.  Distinguish between two questions:

1. Why do children try bullying tactics?
2. Why do they keep bullying as they grow up?

The way I look at it, babies and children naturally take or demand what they want; they naturally try bullying tactics.  That’s necessary for their survival – babies must make us feed and change them whether we want to or not.  Children’s survival-level job is to figure out how to get us to give them what they want.

Impulses to bully come up all the time, in all of us.  It feels good to be a strong and powerful and simply take what we want.  Unless kids are taught how to feel good or how to get what they want by other methods, they’ll continue bullying.

Parents train children how to get what they want; which means how to bully, manipulate, harass or abuse people, or how to negotiate with us to give them what they want.  We train them to keep using bullying tactics or to try other methods.

There are three general reasons why children grow up and continue using bullying techniques.

1. Bullying is what they see – they see one or both parents bullying successfully or it’s the only tactic they know.  Their parents and family don’t teach them not to bully and also don’t teach them better ways to get what they want.
2. They keep bullying because bullying succeeds – well-meaning parents, principals and teachers don’t say “No” and they don’t stop the bullying.  Sometimes, we may let bullies succeed while we’re negotiating with them or because we’re too tired and worn down to be strong.  You’ve seen parents teach children to get cookies, candy or toys by yelling loud enough, throwing hysterical fits or simply taking it from a younger or smaller kid.
3. There’s a small group of sociopaths and psychopaths who won’t be teachable in any reasonable length of time, if ever.

Many people say that “Children become bullies because they have low self-esteem.  To make themselves feel better, they bully people who are weaker.”  This is usually followed by the hope that, “If I understand why bullies bully, I’ll be able to teach bullies why bullying is wrong, and then they’ll stop bullying.”  These people typically allow bullies to continue abusing their targets, while they educate, beg, bribe, appease or therapeutize bullies.

Instead, take the focus away from psychotherapy of bullies and focus on stopping bullying first.  Teach your kids to protect themselves from kids who haven’t learned impulse control or to use other means to navigate in the world.  After you stop the bullying, then you can spend all the time you want rehabilitating individual bullies.  As you well know, rehabilitating bullies can take a long time; let’s protect target children and adults right now. Educating bullies begins with stopping them.  Their main motivation for learning new tactics is when the old methods no longer succeed.

So why do bullies keep abusing us: Because they’re not stopped by the responsible adults.  Also, the responsible adults don’t train the targets and bystanders how to stop the bullies.  In addition, principals, teachers and parents often punish the targets for taking matters into their own hands, tongues or fists.

The secret to stopping bullies is to stop them.  Be as firm as you need – bullies will show you what you must do to stop them.