Don't let time-wasters impose on you

Are you effective at saying “no” to colleagues who waste your time?  If you answered “no,” you’re not alone. To read the rest of this article from the Dallas Business Journal, see: Don’t let time-wasters impose on you http://www.bizjournals.com/dallas/stories/2005/07/18/smallb3.html

We’ve all experienced time-wasters – people who regularly interrupt, gossip, tell bad jokes, share intimate details about their marriages or aches and pains, or go on endlessly about religion, politics or people they’re angry with.

Sometimes, they’re friendly, likeable people and we’re drawn in by their personalities and stories.  Sometimes they’re needy, malicious, annoying people who leave us feeling like we’re buried in dirty laundry, or limp, like our blood has been drained, or so frustrated we could scream.

Whether they waste our time because they’re friendly, bored, lazy, enjoy gossiping, need to tell their sad story, want to be liked or have hidden agendas, they’re oblivious to our need to get back to work.

There are two distinct steps we need to take in order to break free from time-wasters:

• Give ourselves permission to say "No."
• Then make our “no” effective.

The first step is harder than it seems for many people.  These people hold themselves captive to this bullying and abuse because they think the most important value is being nice, kind and not asking directly for what they want.  They let themselves get bullied because they’re too polite to resist.

Other feelings and reasons that typically keep people from setting boundaries effectively are: see whole article.

Time-wasters who ignore standard, indirect cues are rude.  We have to decide what’s more important; old rules about pleasing people or our need to succeed.

We’re not their therapists.  We’ve already tried to solve their problems and failed.  They’ve said, “Yes, but” to every suggestion.  We’ve also tried to like them enough so they won’t feel needy, but they’re always back the next day looking for more.

The second step to saying no effectively is to follow up with effective action.  Asking is not enough because, by definition, relentless time-wasters don’t respond to common, subtle cues.

Imagine a staircase of responses, moving up from the most indirect to more direct, firm ones.  Most people begin by giving indirect cues like ignoring time-wasters when they first come in, looking at their watches, turning away and continuing a task while they’re being talked at.

Since that hasn’t worked, we have to look and sound firmer as time-wasters force us to up the level of our response in order to get them to leave.  Start with a smile, control our side of the interaction and act as consistently as we can.  For more suggestions: see whole article.

A coaching client had been afraid that Mike would tell everyone that she was callous and hostile if she tried to stop allowing him to waste her time.  But when she used the methods we developed, people heard that she was able to get Mike out of her office.  They came to learn her methods.  Soon everyone in their corridor succeeded and Mike had to go to other floors to find listeners.

The exact words don’t matter.  The key is the power of “you” behind the words – our determination and firmness.  Don’t wait until we have a perfect response; simply remove time-wasters.  Actions speak louder than words.

How we cope with time-wasting bullies depends on whether we’re a peer, a supervisee or a supervisor.  There are no formulas, but there are guidelines.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Stop Bullying Backtalk from Your Kids

Nowadays, even young children talk back, roll their eyes, are sassy and snarky, and demand to know why before doing what parents want.  These kids act as if they can set all the standards, know everything and are entitled to express their thoughts and feelings in any way they want about anything. Many parents think this is their toughest disciplinary problem.  Many parents want to know why this behavior has trickled down from teenagers through tweens to children.  Is this behavior the result of the bad influence of the media – television, movies, internet – or their peers?  If so, these parents think, how can we control what children are exposed to?

These parents are looking for their solution in the wrong place.  These parents want to change the whole world so that the world sets the behavioral standards they want for their children.  These parents are looking outside themselves for the answer to what they see as a problem, when the answer lies within them.

Some hidden assumptions of the parents I’ve seen are:

• Repression is bad; any expression of self is good.  Thwarting children’s desires is bad.  Children know what’s best for themselves; let them control their lives.
• Kids will learn to be polite, civilized and sensitive on their own if we give them enough freedom and love.
• We can’t logically justify any limitations or boundaries or particular code of manners as the right way, so we shouldn’t force our arbitrary values on our children.  It’s a new world.
• Saying “no” to kids will damage their fragile psyches.  If you make kids unhappy, their lives will be ruined.   In fact, one bad response can destroy their whole lives.
• The most important thing is for our children to like us.
• By ourselves, we can’t resist the bad influences the kids encounter.

I disagree with all of those assumptions. The problem is the well-meaning parents who won’t set the boundaries, limitations and standards, despite the difficulties.

It’s really simple, although not necessarily easy.  And it’s not a new difficulty.  We parents must:

• Not allow children to think they know best and know everything when they don’t.
• Not allow children to express their most selfish, narcissistic, mean, nasty selves in any way they want.
• Begin at home to set the standards for our children.
• Stop begging the kids to be nice.  Stop appeasing them.  Take your own power.
• Stop their negativity, harassment, bullying, manipulation, abuse and temper tantrums.

The sooner we start, the easier it will be.  However, even if they’re a year from leaving home, start this minute.  Don’t let them think that the best way to get things from people they need (us) is to be nasty to them.

I’m not talking about becoming a bully, a “Tiger Mom.”  I am suggesting that we stand up to our responsibility to set standards that will help kids succeed in the world.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullying by Personal "Dementors"

The Harry Potter series has given us many vivid and compelling images.  One of my favorites is the “Dementors.” Bullies can act like Dementors.  They can torment us and suck the joy out of any wonderful moment or out of our plans for a wonderful future.

Some people also have personal, inner Dementors that suck the joy and commitment out of their lives.

In addition to the pain caused by their harassment, abuse and bullying, external Dementors are like energy vampires who can suck our will and determination.  They can make us see the world as a hateful place.  At home, at school, in friendships or at work, people afflicted by these bullies seem to trudge through life, waiting for the next attack even though they never know when it will come.

Usually overlooked are our personal Dementors that can whisper loudly in our ears or mind at any moment.  But they’re most often active around 2 AM.  Since they’re part of us, inner Dementors know our every hesitation, weakness, sin, anxiety, fear and self-judgment.  They know exactly how to put us down for maximum effect.  They know how to best undercut us when we feel good or to cut us down by self-bullying, negative, self-talk.

Using blame, shame, guilt, and remorse or recrimination, inner Dementors rub our nose in every imperfection.  Sometimes wordlessly or sometimes in a parent’s voice they can destroy our confidence and self esteem.  They can blacken our future and make us give up.

Even though we can hear those Dementors at 2 AM in our parent’s voices, we eventually discover that it’s we who are holding ourselves back and destroying our lives.  It’s like that scene from “Star Wars,” in which Luke Skywalker is being trained by Yoda and he must go into a cave to fight Darth Vader.  He wins the fight and rips off Darth’s helmet only to discover his own face behind the mask.

What can we do at 2 AM? Our personal Dementors tend to come when we’re at our weakest, in that state between sleep and waking.  In that fog, we’re less able to gather ourselves and resist.  So a good response, when we can’t fall right back to sleep is to wake up completely.  Get out of bed, take a shower; wake up.

Our “Monkey Minds” need something to pay attention to all the time so give them something useful to do.  When we’re fully awake we can resist more effectively.  We can see the lies in all the put-downs.  We’re not really that bad.  We’re only that bad when viewed through eyes that don’t love us, that hate us, including the hostile eyes many people grew up with.  We can talk back to those hostile voices, send them back to the people they really belong to and let our own versions rise up and pop like bubbles in soda.

When we can look at ourselves through eyes of love and understanding, we can connect once again with our strength, courage and determination to do better.  Like Ebenezer Scrooge, we can leap out of bed each morning and grab another chance to do better.  No matter how many times we’ve failed, if we have another day, we can do better.  We can use our caring for ourselves as a springboard to be at our best.

We can say, “That’s enough!”  We won’t be defeated by defeat!

Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullies: Anger Management

Many bullies succeed in getting what they want by being angry.  Even if they don’t hit physically, they beat their targets verbally, mentally and emotionally.  And the threat of physical violence makes other people give in.  These bullies have enough control that they haven’t been arrested and sent to prison.  That’s why I think of their anger as a tactic. I’ve coached many of these bullies through the stage of anger management to finally ending anger and creating a different way of Being in the world.

But let’s focus here on what the spouses of these bullies can do in order to have bully-free lives.

For many of these bullies anger is a whole way of life.  Their rage is a tactic operating 24/7.  No matter what’s going on, no matter what we do to try to please them, they always find something to be angry about.  Any moment of peace is just the calm before the storm.

However these bullies got that way – and there are only a small number of typical scenarios – they mastered the use of anger years ago so it feels natural, like that’s who they are, like it’s their identity. They love “revving their engines.” They feel strong and powerful when they’re angry.  They always find good reasons and excuses to be angry, they always find people who are wrong and dumb in the news of the world or in their personal lives.  And they always focus on what’s wrong or dumb, and respond to it by getting angry and enraged.

If something in the moment isn’t worth getting angry about, they think of bad things that happened or that might happen so they can get angry.  Then they “kick the dog” – whoever happens to be around and does or says something wrong, or does or says nothing and that’s what’s wrong.  You or the kids think you’re having an innocent conversation when suddenly you’re attacked for being dumb, stupid, ignorant, wrong, insulting – or simply breathing.

The attack escalates into a listing of all your faults – which loser in the family you’re just like, you’ll always be a loser, you’re lucky to be alive and with them because you’d fail without them.  Their anger is never their fault; you’re always to blame.  Even if they don’t brutally beat you and the kids, the verbal and emotional abuse takes its toll.

Victims feel blame, shame and guilt.  Victims suffer anxiety, fear, frustration, panic and terror.  They lose self-confidence and self-esteem. They feel like they have to be perfect in order to deserve good treatment.  They feel isolated and helpless.  Targeted children often grow up with negative self-talk and self-doubt; they often move on to self-mutilation or rage and revenge of their own.  They often grow up playing out the roles of bully or victim in their marriages.

Seven tips to keep anger out of your personal space:

1. Don’t be an understanding therapist. Your understanding, forgiveness, unconditional love and the Golden Rule won’t change or cure them.  And you’re not being paid as a therapist.  Those approaches simply prolong the behavior and the typical cycle of anger and rage, followed by guilt and remorse, followed by promises and good behavior temporarily, followed by the next episode of angry and rage.  Or the typical escalating spiral of anger, rage and self-righteous justification.  The reason the bullying continues is not that those bullies haven’t been loved enough; it’s that the behavior is a success strategy.  It’s never been stopped with strong enough consequences that the bully has enough reason to learn a new way of Being in the world.
2. Don’t minimize, excuse or accept justifications. See anger as a choice.  If you accept that anger is a normal or appropriate response to what they’re angry at, if you accept that anger or any emotion is too big to manage (e.g., that they’re in the grips of something bigger than themselves) them you’re right back to “the devil made me do it.”  That’s the same excuse, even though the modern words for “the devil” are heredity, brain chemistry, what their parents did to them, how they never learned better.
3. The best thing you can do to help both of you is to have consequences that matter. That’s the only way to stimulate change.
4. Face your fears. Don’t be defeated by defeat.  Protect yourself.  Be a good parent and model for yourself and your children.  Emotional control – control of moods, attitudes and actions – and focus of attention are the first things we all must learn.  These bullies haven’t learned.  Lack of success in this area gets big, painful consequences.
5. Make your space anger-free. You and the children are targets, not victims.  Their anger is not your fault.  Dedicate yourself to protecting yourself and the children.  Decide that only behavior counts, not psychoanalysis.  Clear your space.  Don’t give an infinite number of second chances.  Either they leave or you and the kids leave, depending on the circumstances.
6. Promises no longer count. The lesson for your children is that when we’re very young, we get by on a lot of promises and potential, but when we become older than about 10, only performance counts.  Let these bullies learn to practice changing on other people’s bodies.  How much time do you need before you become convinced that they’ve faced a lot of potential triggers and mastered a different way of dealing with them?  A year?  Two?  Three?  Forever?  Do this because you want and need to in order to have a chance at the happiness you want, in order to have a chance to find people who treat you the way you want.
7. Be smart and tactical. Of course, the longer you’ve known them, the harder it will be.  Dump angry jerks on the first date; don’t hook up with them.  Get legal advice.  Get help and support.  Get witnesses.  Don’t listen to people who want you to be a more understanding therapist.  File for divorce.  Get custody of the children.  Get the police on your side.

Post #176 – How to Know if You’re Bullied and Abused

Men aren’t the only angry bullies.  We all know about angry, vicious women on dates or in marriage.  There are clichés about venomous wives and mothers-in-law because there are so many.  Everything I’ve said applies to them also.

Many people still have friends that use anger to control interactions.

At work, angry, bullying bosses and co-workers are also clichés because there are so many.  Anger often succeeds at work.  Both the feeling of power and the success at making people do what bullies want function as aphrodisiacs.  And the addiction must be fed.

Be strong nside.  Ask for what you want.  You’ll get what you’re willing to put up with.  So only put up with good behavior.

All tactics are situational so expert coaching is required.  We’ll have to go into the details of specific situations in order to design tactics that fit you and the other people involved.

“How to Stop Bullies in Their Tracks” has many examples of people commanding themselves, stopping bullying and getting free.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop Bullies: Start Here

You may be the target of a bully, but you don’t have to be a victim. Bullies can go after you in many ways; physically harming you or threatening to hurt you; inflicting emotional pain through harassment, relentless criticism, taunting, put-downs, cutting out, manipulation, controlling, back-stabbing, spreading rumors, telling secrets, embarrassing you or generally mean behavior; cyberbullying.

In all these situations, the first step in defending yourself and in stopping bullies is the same and always has been.  This is the first step, even before you use any programs that are designed to stop bullies in schools or at work.

For instance, we can go back to Homer’s “Odyssey.”  At the end, after Odysseus and his son, Telemachus, have killed all the abusive suitors, they flee with two faithful servants to the mountain home of Odysseus’ father, Laertes.  They know they will pursued by all the older men of the city, the fathers and uncles of the dead suitors.

In the final confrontation, hopelessly outnumbered, Laertes kills the father of the most evil suitor.  Odysseus loses control of himself and goes berserk.  He advances in a murderous rage to kill all the fathers and uncles.

Athena suddenly appears and speaks the words that that exemplify a central belief of the Greeks about how to face whatever the world throws at you – whether overwhelming odds, verbal and physical abuse, unfairness, your fear and hesitation, your loss of self-control, bullies.

Take Athena’s command out of context – it’s not about the trigger; it’s about your necessary first step in response to any situation.

Athena says, “Odysseus!  Command yourself!”  And when Athena commands, we best listen.

There it is; the key to all success; the start of everything we must do – “Command yourself.”

• Don’t give in to your feelings, no matter what they are.  Don’t give in to embarrassment, weakness, hesitation, anxiety or fear.
• Don’t give in to self-bullying blame, shame and guilt.
• Don’t give in to your racing mind – when your reasoning and logic might talk you out of following your accurate intuition, might discourage and depress you into giving up or might spook and panic you into doing something dumb.
• Don’t give in to your lust or greed or laziness or any other of the Seven Deadly Sins.
• Don’t give in to your old beliefs, roles and rules that would trap you into enduring abuse and bullying.

Begin by commanding yourself.  In Odysseus’ case, commanding himself meant not starting a bloodbath, which would lead to generations of vendettas that would ruin the country.

In the case of facing a bully, we must take charge of ourselves, gather ourselves and command ourselves.  Even when we don’t know how things will turn out, we do know that we want to act bravely, resolutely and greatly.  Therefore, command yourself and go for it; 110%.

If we give in to fear, anxiety, perfectionism and self-doubt, we’ll do nothing to protect ourselves – we’ll become victims of our own panic and terror.  If we give in to anger and rage, we’ll explode, act unskillfully and do things we’ll regret.  If we don’t command ourselves, we’ll lose confidence and self-esteem; we’ll get depressed and become easy victims of the predators.

If we don’t command ourselves, nothing we do will have the power and energy needed to succeed.  We’ll be weak, hesitant, vacillating.  We’ll become victims.  We’ll take our first steps down the path to suicide.

With expert coaching and consulting, we can learn to command ourselves.  We can overcome the voices of our fears and self-bullying.

We can become strong and skilled enough to resist being targeted by bullies and to stop bullies in their tracks.  We can look at individual situations and plan tactics that are appropriate to us and to the situation.

When we command ourselves, we can overcome whatever confronts us.  We will let nothing crush us; our spirits will remain strong.  We can plan and take charge of our actions.  We can act with strength, courage and skill.  We can act with perseverance and resilience.  We can get the help we need.  We can succeed.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8BULLIES (877-828-5543).

Bullying Spouses won't be Convinced to Change

You can’t convince bullying spouses to change; you’ll never prove that you’re right or should have what you need; you’ll never deserve the rewards they withhold from you.  They’re not interested in the truth or in your reasons or your wonderful logic.  They’re not interested in loving you the way you want to be loved.  They know best and they’re only interested in getting their way; in controlling everything – money, sex, cars, computers, phones, friends, family. So many blog comments are from women wanting to be told that they’re right in their arguments with their husbands; that they should be allowed to do a few things like see their parents or girl friends or have a few dollars for groceries.  They seem to think they need to get permission from their controlling husbands to even spend a few dollars of the money they earn.  They’re always surprised that their good arguments don’t convince these control-freaks and bullies to change their behavior.

Many coaching clients come or call when they’re stuck in the same endless dynamic.  Some husbands say the same things about the controlling wives.

I have to say: Give it up. You’ll never prove anything to someone who doesn’t want to be convinced; to someone who thinks their best interests are served by always being right and always being in charge.

One of the favorite tactics of bullies is to attack.  These verbal and emotional bullies are always finding fault and picking on flaws.  The natural response at first is for the wives to defend themselves.  But that only perpetuates the cycle of attack and defense.  There’s never an end to the constant harassment and negativity.

Eventually the women get worn down.  They’re too tired to fight about everything, especially the silly little stuff so they give up and accept the bully’s rule.  Then they become victims.  They accept that it is their fault; there must be something wrong with them.

The bully will destroy their confidence and self-esteem.  The stress, anxiety and negative self-talk will lead to depression.  They think that if only they were perfect enough, he’d be nice and encouraging and loving.

The solution begins with a difficult realization: When it gets to that point, you’ll never win the argument.  You’re being poisoned slowly, there’s no convincing a toxic predator to change and your only hope is getting away.

No matter what the cost, if you don’t get away, the poison will take its effect; your soul will be destroyed.  Even if you have to begin from square-one again, you must begin.  You’ll need all the strength and courage you can muster.  You’ll develop the endurance and skill as you proceed.

Of course it’s hard.  When you’re living in the ninth circle of hell, it takes a lot to get out.  But that’s what you’re being called to do.  Your spirit is calling you to make the effort.  Your bright future is calling you to make the journey.

If you have children, don’t see them as an impediment.  Let them stimulate you to break out of prison and start a new life as far away as you need.

Of course, if we can catch it earlier, it’s easier to declare and maintain your boundaries.  Then it’s easier to demand loving behavior and to get away if the abuse continues.

All tactics are situational.  Expert coaching can help you make a plan that fits you and your situation.  Expert coaching can help you overcome the voices of your fears and self-bullying.  Expert coaching can help you honor the commitments and responsibilities you still want to honor.

You’ll find many examples of children and adults stopping bullies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.  Or call me for coaching at 877-8BULLIES (877-828-5543).

Of course also, everything I’ve described here is true about harassing, bullying, abusive bosses, co-workers, friends, parents, family, children.  How easy is it to convince a teenager who wants something desperately?  How easy is it to prove yourself to a rage-aholic parent who thinks you’re bad or will be a loser?  How easy is it to convert a know-it-all boss?  How easy is it to prove yourself to a parent who loves one of your sisters or brothers more?  How easy is it to change a righteous Church Elder?

Who Should Stop School Bullies on the Bus?

James Jones, the Florida father who boarded a school bus to protect his 13 year-old daughter from school bullies, has been raked through the media for his over-reaction.  He’s apologized profusely that he threatened the bullies and the bus driver who hadn’t stopped the bullying. The episode was captured by the bus surveillance camera.  No doubt about what he did.  The case will wind its way through the courts.  No doubt he should have been more active in contacting the school instead of boarding the bus.  He admits it.

But I think the discussion has focused on the wrong aspect of the situation; on his over-reaction.

The more important aspect is whether there was indeed bullying and, if there was,

• How come the school principal was unaware?
• How come the driver didn’t report it?
• How come the videotapes weren’t scoured to see if there was evidence for the alleged bullying?
• How come the principal didn’t talk to kids on the school bus about acceptable behavior at the beginning of the year?
• How come none of the witnesses were willing to come forward, knowing that the principal and teachers would protect them?

A possible answer to these questions might be that there was never any bad behavior on the school bus.  But that would be surprising.  What was your experience on the school bus?  Ask your friends.

Jones, of Lake Mary, Florida, and his wife claim that their daughter, who has cerebral palsy, had been called names and pushed around.  They also claim that they had complained to Seminole County school administrators in the past, but nothing had been done to help their daughter.  Jones told deputies that boys placed an open condom on his daughter's head, smacked her on the back of her head, twisted her ear and shouted rude comments at her.

The response of the school administrators is the usual, “We didn’t know; they never contacted us.”  They focused on Mr. Jones’s over-reaction instead of on the alleged bullying on the bus.  “Changing the focus” is a typical tactic of bullies and people trying to gloss over their failure to respond effectively.

We don’t know the facts.  School bus tapes haven’t been scanned.  Complaints to the school officials by the Joneses haven’t been documented. However, I’m suggesting that in too many cases, school administrators are not proactive in creating an environment in which:

• Every kid knows that bullying is wrong and won’t be tolerated.
• Adults are monitoring areas in which most bullying occurs.
• Every child (every potential witness) knows what to do and that their reports will be confidential and they’ll be protected.

The huge outcry in support of Mr. Jones demonstrates the lurking fear that all parents have: principals, teachers and staff too often look the other way and don’t actively protect our children.  There’s the lurking fear that our child will be the next bullying-caused suicide.  We empathize with Mr. Jones’ frustration and anger.

I’d be more likely to believe the school principal if he or she stood next to Mr. Jones on nationwide television and said things like, “Yes, Mr. Jones over-reacted, but we won’t tolerate bullying anywhere at school, we’re reviewing tapes to see if there was bullying, we’re questioning the driver, we’re instituting a strong program to educate all teachers, staff and kids that we won’t tolerate bullying.  We’ll get the facts in this specific case.”

I disagree with the supposed experts who say that parents shouldn’t intervene, even if the targeted children can’t protect themselves, for example, because the number of bullies is overwhelming or because the child has cerebral palsy and can’t protect herself, like Mr. Jones’ daughter.

I think we simply have to know how to intervene more skillfully so that, when necessary, we know how to force inactive, lazy or reluctant principals to act.  For example, if the Joneses had been more skillful in documenting their complaints to the school, if they really did, there would be a clear paper trail of every interaction with the school administrators, including administrators’ signatures on minutes of every conversation and the Joneses would have copies.  Individualized coaching is crucial to developing this skill.

More important than psychologists’ claims that “when [parents] jump in and [intervene], it helps the kids actually feel worse because they feel less control, they feel like they can't handle themselves and they feel defenseless without the bodyguard there,” is that when children actually are overwhelmed or helpless, they know that they’re protected by responsible adults.  They can learn to protect themselves better as they grow more independent.

Mr. Jones’ daughter was helpless to defend herself.  The stress, anxiety and fear are greater because she wasn’t protected. Let’s focus on the real problem; bullying on the bus, near the lockers, on the playgrounds, in the bathrooms, in the hallways, in the cafeteria and everywhere else bullies feel safe to attack their targets.

You can see or listen to “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids” for many examples of how to stop bullies.

Stop School-Bullying Suicides Caused by Do-Nothing Principals

Principals didn’t stop school bullies and now there are more school bullying-caused suicides.  In all of the cases I’ll describe, there were differences in the bullies’ methods of harassing and abusing their targets.  But what was the same was that the parents complained and the responsible school teachers and principals didn’t protect the children in their care.  Also the same was the principals’ or school district administrators’ defense: “We didn’t know.” To me, especially after the parents of the targets complained, that’s an admission of incompetence, delinquency and neglect.  The other kids at school knew who bullies were and where, when and how it occurred; why don’t the college-educated, supposedly intelligent and responsible adults know?

I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights: I know that the first culprits are the bullies themselves and their parents.  But I want to shine two lights:

• First, on the responsible, but do-nothing adults in the schools – the principals, assistant principals, teachers, counselors, district administrators and school board members.
• Second, on the skills parents need learn in order to force inactive, conflict-avoidant, lazy, cowardly or uncaring principals to protect their children.

Notice the similarities in all these cases:

• In Texas, a straight “A” eighth-grader, Asher Brown, took his life 18 months after his parents claim to have reported on-going bullying by four other students.  Despite the evidence of repeated conversations offered by the parents, the school district spokeswomen, Kelli Durham, whose husband, Alan Durham, is assistant principal, claims that they never knew and never had evidence.  Nothing was done to stop the bullies or remove them.

However, numerous comments from other parents and students on the web site of KRIV-TV Channel 26, which also reported a story about Brown's death, stated that the boy had been bullied by classmates for several years and claimed Cy-Fair ISD in Texas does nothing to stop such harassment.

• A 13-year old, Texas eighth grader, Jon Carmichael, took his own life because of repeated bullying.  Teachers and students in the school district had already undergone anti-bullying training after a similar suicide last year.  Nevertheless, nothing was done about this case of repeated abuse.  One of the admitted bullies, Chris Montelongo, said, "I can guarantee you it was most of the school who messed with Jon."  But none of the responsible adults noticed and intervened.

• An 11-year old Oklahoma boy, Ty Smalley, committed suicide after being bullied repeatedly for about two years.  Despite the parents contact with the school, teachers, counselors and the principal never saw anything and never stopped the bullying.  The parents were told things like, “Boys will be boys” and “It would be looked into.”  According to Ty’s father, Kirk, the school never documented any of these conversations so they can now claim that they never knew.

The event that precipitated Ty’s suicide was when he finally retaliated against the bully he was suspended for three days while the bully, previously identified to the teachers, was suspended for only one day.

• An eight-year old in a Texas Elementary school tried to commit suicide, but survived his leap off the balcony of a school building.  He had been repeatedly harassed but school officials had done nothing.  His mother said that teachers kept telling her they'd “handle it” when she complained about the bullying over the past seven months.  The last straw for the 8-year-old was when he was told to leave his classroom after two other boys pulled down his pants in front of the class.

The principal, Linda Bellard, said teachers never informed her of the harassment until the boy's suicide attempt, although the child's mother had visited the school seven times since September to complain about the problem.

Each of these cases will wind their way through courts, settlements will be reached in some, some school administrators will get off because there aren’t specific enough laws that require them to act and we’ll probably never know the whole truth because we weren’t there.

As a parent whose responsibility is to ensure the physical safety, and the mental, emotional and spiritual well-being of your child, you need to know how to get appropriate action from principals and teachers who will resist acting strongly and swiftly to stop bullies.  Your child’s self-confidence, self-esteem and life depend on your skill.

• Complain to teachers, counselors and principals.  But it’s never enough to complain or even to keep a record of your visit and conversation.
• Give the responsible adults one chance.  Do they remove the bully?  Do they continue to monitor the bully and his or her friends for further retaliation?  Or do they remove your child?  Do they excuse the bully’s behavior as, “Kids will be kids?”  Do they say that the bully has a right to be educated in classes of his or her choice?
• Use “The Lucius Malfoy” test.  Is your child’s principal standing up to the bullying parents of the school bully?  Or will he or she cower in front of bullying parents who say their child does no wrong or who threaten to sue the school if anything happens to their little darling?
• If your principal fails theses test you must bring pressure to bear - immediately.  Remember that principals fear three things more than anything else: loss of job, publicity and law suits.
• Get a lawyer and media publicity.  Learn what constitutes evidence and documentation.  Record all communication.  Communicate in writing and have proof that school officials received the letters you write.
• Bullying is rarely an isolated event.  Unite with other parents whose children are bullied.  Get witnesses who will put their evidence in writing.
• Have support for the long-haul.  Find people who’ll keep your spirits up through repeated set-backs.  Find experts to help you plan tactics at each step of the way.

Have great appreciation for principals who simply won’t tolerate bullying – who will have strong, proactive programs to train their staff and who will act swiftly and firmly in response to complaints.  Training is never enough: strong and courageous people are required to make these programs effective. Have realistic expectations; don’t assume that principals, teachers, counselors and district administrators will be active in stopping bullies.  Expect bullies’ parents to thwart your efforts.  Expect most uninvolved people to look away.  If nothing bad happens to bullies, expect other kids to pile on.

You’re on your own.  Many children will give up if they’re not protected by adults; make sure that you know how to protect yours.  Be the skillful advocate of your child’s safety and well-being.