Stop narcissistic bullies and control freaks in relationships

How can we recognize and stop covert, sneaky bullies and narcissistic control freaks in relationships. Overt bullies are easy to recognize; they’re loud, obnoxious, threatening and in your face.

Sneaky, stealthy bullies are harder to recognize.  If we don’t recognize their tactics and label them as bullies or control-freaks, we won’t energize ourselves to develop and carry out an effective plan to stop them.

Seven warning signs of bullying controllers are:

1. They think they know best about everything; just ask them.  They point out all your mistakes and failings.  They think you should ask their permission before you do anything.  They make your life miserable if you don’t do what they say.  Their absolute certainty seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom; eventually you give in to them.
2. They think they’re more important than you are.  Your whole life should be devoted to their needs (wants, whims).  Their desires, jealousies, issues and concerns (not yours) become the focus of all interactions.  They’re entitled to get what they want.  Their feelings are their justifications for anger, retaliation and revenge.  Their feelings get hurt so easily that you’re too polite or too afraid to upset them by trying to make your feelings or opinions matter.  They’re controlling, stealth-bullying partners and spouses.
3. They think their sense of humor is correct.  They can say whatever they want and you’re supposed to take it.  They make nasty, vicious, demeaning, hurtful remarks to you and about you in public, or they tell your embarrassing secrets.  Then they laugh like it’s a joke.  If you object, they say you’re too sensitive or they were kidding.  Your feelings are stupid and not logical.  And you better not say anything they don’t like.
4. Everyone is a pawn in their game.  You have value only as long as you can help them or you worship them.  They’re selfish, arrogant and demanding; they think they should be catered to or waited on.  Anyone who doesn’t help or who gets in their way becomes an enemy.  You’re afraid that if you disagree, they’ll strike back at you.
5. They think their excuses, excuse them.  Their reasons are always correct and are enough to justify what they do.  If you don’t agree, you simply don’t understand or you’re evil.  Self-deluded narcissists think their jealousy, anger and hatred are not bad characteristics.  You’d better agree or else.
6. They think their logic, reasoning and rules, rule.  They’re allowed to do anything they want – to take what they want, to attack or to strike back in any way they want – but everyone else should be bound by their rules.  If your feelings are hurt by what they said or did, it’s your fault and your problem.  They’re right and righteous.  Everything is your fault.  They’re great debaters or they simply talk so loud and long that eventually you give in.
7. They think they don’t have anything to learn.  They insist on doing things their way, even though they fail repeatedly.  They won’t listen; especially when they’re failing.

Also, anyone who harasses, bullies or abuses helpless people – like clerks and waiters – will eventually get around to bullying you.  Get rid of them on the first date.

You’re never going to change them.  They’re bullying, control-freaks.

Don’t debate or argue with them.  Don’t wait for them to agree or to give you permission.  Plan in secret if you have to.  Dump them or get away as fast as you can.  Even if you’re married with children, get away.  Set a good example for your kids.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that the narcissistic control-freak might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop sneaky workplace bullies

Learn how to recognize and stop covert, sneaky bullies and narcissistic control freaks in the workplace. Overt bullies – whether they’re bosses, coworkers or supervisees – are easy to recognize; they’re loud, obnoxious, threatening and in your face.

Sneaky, stealthy bullies are harder to recognize.  If we don’t recognize their tactics and label them, we can’t energize ourselves to develop and carry out an effective plan to stop them.

Seven warning signs of sneaky, passive-aggressive bullies are:

1. They want to control all the turf. They form hidden, unofficial power centers on their teams.  They want you to ask their permission before you do anything.  In subtle, manipulative, bullying ways they’ll harass and abuse you until you walk on egg-shells around them.  Sometimes they gain power and control by being nasty and vicious behind your back.  Sometimes they gain control by being hypersensitive, so you’re afraid to hurt their feelings and set them off.  I call these hypersensitive ones, “professional victims.”
2. Sneaky bullies think they know best about everything; just ask them. They make your life miserable if you don’t do what they want.  With a seemingly friendly smile, they point out your mistakes and failings.  Their absolute certainty seduces you into self-doubt and self-bullying.  You become unsure of your own judgment and wisdom; eventually you give in to them.
3. They know they’re more important than you are. They think your whole life should be devoted to their emotional needs, wants and whims.  Their desires, jealousies, issues and concerns (not yours) become the focus of all interactions.  They think they’re entitled to get what they want.  Their feelings are their justifications for their anger, retaliation and revenge.  They’ll fight to the death over things you think are trivial.  They never really apologize or compromise, even if they say the words.  You may think that by giving in one time, they’ll give in the next time.  But they never give in.  They push each new boundary endlessly.
4. They think their sense of humor is correct. They think they can say whatever they want and you’re supposed to take it.  They use you as an emotional punching bag.  They make nasty, vicious, demeaning, hurtful remarks to you and cut you down in public, or they tell your embarrassing secrets.  Then they laugh like it’s a joke.  They don’t care about your pain or wishes.  If you object, they say you’re too sensitive or they were kidding.  They think your feelings are stupid and not logical.  And you better not say anything they don’t like.  They think they don’t have anything to learn.  They insist on doing things their way.
5. Everyone is a pawn in their game. You have value only as long as you can help them or you worship them.  They’re selfish, arrogant and demanding; they think they should be catered to or waited on.  Anyone who doesn’t help or who gets in their way becomes an enemy.  They form cliques and mobs who support them or who do their dirty work.  Sometimes they are entrenched in the workplace – they have friends in high places.  You’re afraid that if you disagree, they’ll strike back at you.
6. They think their excuses, excuse them. They’re sure their reasons are always correct and are enough to justify what they do.  They think that if you don’t agree, you simply don’t understand or you’re evil.  Self-deluded narcissists think their jealousy, anger and hatred, their manipulation and back-stabbing are not bad characteristics.
7. They think their logic, reasoning and rules, rule. They think they’re entitled to do anything they want – to take what they want, to ridicule and attack you or to strike back in any way they want – but everyone else should be bound by their rules.  They think that if your feelings are hurt by what they’ve said or done, it’s your fault and your problem.  They know they’re right and they’re righteous.  They’re great debaters or they simply talk so loud and long that eventually you give in.

Ignore your self-bullying; that little voice that doesn’t like you, that tells you that the narcissistic control-freak might be right.  If you don’t trust your own guts you’ll get sucked in, just like you would into a black hole.

You’re never going to change them.  They’re bullying, control-freaks.

Don’t debate or argue with them.  Find someone high up on the totem pole to help you.  Make a business case for how damaging their tactics are.  Get allies who also want to stop them.  Shine a light on their tactics and their cliques.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Begging Doesn't Stop Domestic Bullying and Abuse

We don’t need more research and statistics to know that domestic violence is a travesty and must be stopped.  For example, watch the graphic five minute video about the effects of that brutality and the work of one safe house helping women and children.  Domestic violence is obvious – you can see the results of physical battering. On the other hand, even though domestic bullying and mental and emotional abuse are more wide spread than overt beating they’re often hidden from view.  Since harassment, bullying and abuse often fly below the bullying-radar of the targets and the public, I want to focus on it here.  Targets who accept the bullies’ promises or threats or on-going torture often don’t recognize how bad it is; how demoralizing and defeating it is; how their souls are being eroded over time.

Of course, some men are bullied by women, but notice the patterns of the bullied women who have written these (edited) comments:

• “Out of the blue, he started taking control over me (commanding me), which I am not liking.  He is not letting me meet my friends or go out with them on weekends.  He doesn’t let me wear dresses, saying his parents don’t like it.  I am not allowed to do anything; no friends, no meeting people, no phones, nothing.  These things were never an issue previously.  I tried to work out things during last five months by listening to him and not meeting or talking to my friends.  He just keep saying ‘Listen to me and things will work out; otherwise pack your bags and leave.’  He doesn’t let me go out anywhere without him.  He doesn’t want to sort it out by talking.  Whenever I try, he says, ‘I am not here to listen to you.  You have to do whatever I say.   I don’t want to hear a ‘No’.  Now, I am always depressed and sad and smoke a lot more.  I lost my smile.  I lost myself in this relation.  Shall I give up or keep compromising without any expectations in this relationship?”
• “I have been in a four year relationship, and have a two year-old daughter with him.  I have been feeling depressed lately and having second thoughts about us being together.  He controls me.  I can’t go any where without asking him first.  Sometimes I feel like a little kid asking for permission, even if it’s to go to the store.  My friends ask me to go out for a girls’ night and he gets mad if I mention it, so I stopped asking and him and just tell my friends I’m doing something that night so I can’t go.  Now, they don’t even ask me anymore.  When his friends are here he acts like he’s so cool and even yells at me in front of them.  It’s extremely embarrassing.  I feel alone.  I tried leaving in the past and he won’t let me take the baby.  So I stay because I don’t want to fight and I’m not leaving my child.  What do I do?  How do I make it an easy break up?  How do we get out?”
• “At first my husband was the sweetest man I ever met.  He complimented me and had such great manners.  Then slowly but surely he began changing into the worst thing I could ever imagine.  The sick thing is I know I don't deserve it, but I can't leave.  It's like he has some strange control over me.  He constantly puts me down about my intelligence, appearance and my mothering abilities, which hurts the most.  It’s such an everyday obstacle that I find myself questioning why I stay.  It's gotten so bad I'm beginning to believe the things he says to me about how I'm useless and no one will ever want me but him.  Every bad thing that happens, he takes out on me.  Every single thing is my fault.  I want to leave but I still find myself staying, feeling bad for him and his feelings.  He can't even compliment at all without letting me know that I'm ugly and lucky he even loves me.  I'm just so sad anymore.  I don't even recognize myself.  I'm not allowed to speak to my family or friends.  I just don't know what to do anymore.  I'm so lost.”
• “My husband and I have been together for eleven years with four children.  We go through the cycle of an abusive relationship.  Every time we argue, I get called a ‘bitch,’ which I have asked him many times to not do.  We kiss and make up.  Then everything's fine and dandy again.  He doesn't like to talk about our fights and says he will not name-call me again.  But every opportunity he gets, he's right at it again.  I guess I keep hoping he'll change, but I know he never will.   I don't feel any love from this guy.  He has fooled around on me and even went as far as marrying someone else while we were married.  Just recently he took my wedding ring away and threatened to pawn it.  He also promised my kids that he'll take them on a vacation.  He doesn’t even work, so I ended up having to get funds just to take the kids on the vacation.  Today, we fought again and he said sorry and he'll start today on not calling me a bitch.  Then ten minutes later it happened again.  I feel so stuck.  I feel as my only way out is suicide.  But I don't want to give him that satisfaction.  All I did today was cry.  And I don't even have anyone to talk to because everyone is sick of hearing me cry over him.”

Some patterns I see are:

• Sometimes it started before marriage or sometimes his behavior changed dramatically right after the marriage.

• He commands, bosses and embarrasses her in public.  She submits because she wants to avoid bigger fights.  She hopes that since she gave in this time, he’ll be nicer next time.  But he’s relentless in arguing, bullying and abusing; he never stops.  If he doesn’t beat her, the threat is there.
• When she’s nice and logical – discussing, asking, compromising, begging, arguing, appeasing – she may get peace because he’s gotten his way, but it’s only momentary.  Her good behavior doesn’t buy his in return.  He never reciprocates by letting her have her way next time.  Eventually, she submits completely and asks permission to do anything.  He’s in complete control.  When he’s mean, angry or out of control, it’s her fault because she isn’t perfect.  It’s as if, “Since he’s angry, you must have done something wrong.”
• She’s mocked, criticized, demeaned and humiliated until she doesn’t know what to believe.  She thinks she’s helpless and wouldn’t be loved or succeed on her own.  He’s so convinced and convincing that she begins to question herself, increasing her self-doubt, stress, anxiety and insecurity.  Eventually, the results of emotional and spiritual defeat are physical defeat and sickness.  Even though she knows she doesn’t deserve such treatment, she usually has some self-doubt and guilt.  She makes many attempts to be perfect according to his standards.  She forgets that it’s her standards that should matter to her.
• Step by step, she’s isolated – cut off from friends, family and sources of her own income.  She loses her old self; she loses her confidence and self-esteem; she becomes depressed, heart-broken and ready to give up.
• It’s even worse if there are children she thinks she’ll have to support if she leaves.  Eventually, she begins to think like a victim – she can’t see how to get safe house help, legal help or the police on her side.

These targets keep hoping they’ll find some magic wand to change him; he’ll become a loving, caring, nice and reasonable person.  But that’s not going to happen.

Or they think that the most important value is making a marriage last even though it’s a marriage of torture.  Or that what matters is whether he loves her or not, when what really matters is how he loves her.

The question they must answer is whether it’s more important to keep a marriage at any cost, while giving in to fear and despair, or whether it’s more important to risk demanding the behavior they want in their personal space.  And if someone won’t behave decently, either they’re voted off our island or we leave theirs.

Maybe if these targets thought that they’re dealing with relentless bullies or predators, they might summon the strength to take steps to get away.  They might accept that the Golden Rule won’t stop narcissistic control-freaks; that appeasement won’t change predators; that unconditional love won’t convert carnivores; that unconditional forgiveness won’t heal the wounds they think drive him to be so abusive.  Maybe they’d realize that asking, threatening, yelling, demanding or an endless number of second chances without consequences are merely begging.

Those abusive, bullying control-freaks always interpret their target’s kindness, reasonableness and compromise as weakness and an invitation to take more from them, to control more of their lives, to eat them alive.

Ultimately, these women get the worst that they’re willing to put up with.  And eventually, the price they pay is slow erosion of their souls.

That’s why the first step in creating a bully-free personal space is for us to rally our spirits; to become strong, brave, determined and persevering.  Endurance endures.  Then we can make effective plans, take skillful steps and get the help we need.

No matter how difficult it seems, getting away is the only way to have a chance for a wonderful future.

All tactics are situational, so we’ll have to go into the details of specific situations in order to design tactics that fit the target and the other people involved.

“How to Stop Bullies in Their Tracks” has many examples of people commanding themselves, stopping bullying and getting free.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop Bullies: Start Here

You may be the target of a bully, but you don’t have to be a victim. Bullies can go after you in many ways; physically harming you or threatening to hurt you; inflicting emotional pain through harassment, relentless criticism, taunting, put-downs, cutting out, manipulation, controlling, back-stabbing, spreading rumors, telling secrets, embarrassing you or generally mean behavior; cyberbullying.

In all these situations, the first step in defending yourself and in stopping bullies is the same and always has been.  This is the first step, even before you use any programs that are designed to stop bullies in schools or at work.

For instance, we can go back to Homer’s “Odyssey.”  At the end, after Odysseus and his son, Telemachus, have killed all the abusive suitors, they flee with two faithful servants to the mountain home of Odysseus’ father, Laertes.  They know they will pursued by all the older men of the city, the fathers and uncles of the dead suitors.

In the final confrontation, hopelessly outnumbered, Laertes kills the father of the most evil suitor.  Odysseus loses control of himself and goes berserk.  He advances in a murderous rage to kill all the fathers and uncles.

Athena suddenly appears and speaks the words that that exemplify a central belief of the Greeks about how to face whatever the world throws at you – whether overwhelming odds, verbal and physical abuse, unfairness, your fear and hesitation, your loss of self-control, bullies.

Take Athena’s command out of context – it’s not about the trigger; it’s about your necessary first step in response to any situation.

Athena says, “Odysseus!  Command yourself!”  And when Athena commands, we best listen.

There it is; the key to all success; the start of everything we must do – “Command yourself.”

• Don’t give in to your feelings, no matter what they are.  Don’t give in to embarrassment, weakness, hesitation, anxiety or fear.
• Don’t give in to self-bullying blame, shame and guilt.
• Don’t give in to your racing mind – when your reasoning and logic might talk you out of following your accurate intuition, might discourage and depress you into giving up or might spook and panic you into doing something dumb.
• Don’t give in to your lust or greed or laziness or any other of the Seven Deadly Sins.
• Don’t give in to your old beliefs, roles and rules that would trap you into enduring abuse and bullying.

Begin by commanding yourself.  In Odysseus’ case, commanding himself meant not starting a bloodbath, which would lead to generations of vendettas that would ruin the country.

In the case of facing a bully, we must take charge of ourselves, gather ourselves and command ourselves.  Even when we don’t know how things will turn out, we do know that we want to act bravely, resolutely and greatly.  Therefore, command yourself and go for it; 110%.

If we give in to fear, anxiety, perfectionism and self-doubt, we’ll do nothing to protect ourselves – we’ll become victims of our own panic and terror.  If we give in to anger and rage, we’ll explode, act unskillfully and do things we’ll regret.  If we don’t command ourselves, we’ll lose confidence and self-esteem; we’ll get depressed and become easy victims of the predators.

If we don’t command ourselves, nothing we do will have the power and energy needed to succeed.  We’ll be weak, hesitant, vacillating.  We’ll become victims.  We’ll take our first steps down the path to suicide.

With expert coaching and consulting, we can learn to command ourselves.  We can overcome the voices of our fears and self-bullying.

We can become strong and skilled enough to resist being targeted by bullies and to stop bullies in their tracks.  We can look at individual situations and plan tactics that are appropriate to us and to the situation.

When we command ourselves, we can overcome whatever confronts us.  We will let nothing crush us; our spirits will remain strong.  We can plan and take charge of our actions.  We can act with strength, courage and skill.  We can act with perseverance and resilience.  We can get the help we need.  We can succeed.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8BULLIES (877-828-5543).

Are You Defeated by Defeat?

What do you do after you’ve been hit hard and knocked down by life?  What do you do after your dreams have been shattered?  What do you do after you’ve been rejected or lost everything?  What do you do when you’ve been defeated?  What do you do when you realize you chose an abusive bully and you don’t know how to protect your kids?  The wisdom of the ages, from all traditions and cultures, gives the same answer, even if the reasons are very different. In “The Ghost and the Darkness,” Val Kilmer plays a British engineer trying to build a bridge across a river in Africa.  Two lions, accurately named “The Ghost” and “The Darkness” begin stalking and killing the men building the bridge.  The lions outsmart every attempt to trap and kill them.

Finally, Val Kilmer develops a brilliant plan to trap one of the lions in a railroad car.  They do trap the lion but he escapes, burning down the car.  Kilmer is devastated and defeated.

The killings mount until the workers start leaving.  They hire a skilled hunter, Michael Douglas, who is also caustic and sarcastic.  At the climax to the first half of the movie, when the hunter sees Kilmer’s dejection and hears of Kilmer’s failed plan, he says, “There’s an old saying in boxing, ‘Everyone has a plan until they get hit and knocked down.  Then the plan goes out the window.  What matters is what you do after you’ve been hit and knocked down.  Do you stay down or do you get up and fight again?’”

There it is.  Kilmer faces his plans in ashes and his life as a failure because the men will leave, the bridge will be abandoned and he’ll never get another job.

The tension comes to a head when Douglas has a plan but the lions outsmart him and kill all the wounded men in the hospital.  Douglas, the great hunter, is devastated and defeated.  In total, the lions killed over a hundred men.

Kilmer says to him, “There’s an old saying in boxing, ‘Everyone has a plan until they get hit and knocked down.  Then the plan goes out the window.  What matters is what you do after you’ve been hit and knocked down.  Do you stay down or do you get up and fight again?’”

There it is; the point of the movie; the point for all of us in the real world.  Will we be defeated by defeat, will we give up when we’re back to square-one, will we give up when life is unfair or too destructive for us or will we get up and fight again, build again?

We, who don’t face killer lions everyday, still do face risk and disaster everyday by:

• Human agency – we get fired, we put our savings down on the wrong stock, we give our retirement money to the wrong Ponzi scheme, some maniac or drunk driver kills people we love, some crazy person kills us and 10 others at work, we’re in the wrong place at the wrong time when a riot, revolution or war breaks out, our parents are toxic, our grown children won’t let us see our grandchildren or our spouse is negative, harassing, bullying and destroying our kids’ self-esteem and confidence, and running away means being broke.
• Natural forces – tsunami, earthquake, hurricane, prolonged drought or flood.

Even the smaller failures growing up can seem like disaster – we fail a test or a course, we’re rejected or dumped by someone gorgeous or handsome, our secrets are spread over school or the internet, we don’t make a team we’d hoped for or counted on, we don’t get into the school of our choice, our parents don’t or can’t give us the latest stuff, the cool kids scorn us, we do something really embarrassing. Our children face the same questions repeatedly: Will we be defeated by defeat; will we give up when we’re back to square-one; will we give up when life is unfair or too destructive for us or will we get up and fight again, build again?

“No one can make you feel inferior without your consent,” Eleanor Roosevelt.

As adults, our job is to:

• Teach kids to get up and fight and build again, no matter what happens, no matter how unfair, no matter how devastating.  Remember the sign on the bridge to Terabithia, “Nothing Crushes Us.”
• Be models of great-hearted human beings who are not defeated by defeat; who don’t give in to depression and discouragement; but instead, who get up and fight and build again.  Our job is to be models of courage, strength and resilience in the face of whatever life holds for us.  Our job is to be models in the hope that our children will be inspired to be as great-hearted.

Notice, I ignored whether Douglas and Kilmer finally kill the lions.  Yes that’s important to building the bridge and to the material parts of their lives.  But that’s not important to the human spirits of Kilmer and Douglas being great because they’re undefeated by defeat; to them having the indomitable will to continue, no matter the obstacles and not knowing whether they’ll succeed.  Okay; the factual resolution is that the Ghost and the Darkness are now preserved in the Field Museum in Chicago – and they did kill that many people.

“Strength comes not from physical capacity.   It comes from indomitable will,” Gandhi.

Notice, I also ignored the historical implications of colonialism.  Of course, that’s there, but that’s not the main point for my life.

The point is to use the movie to stimulate in me the greatest that I can be.  There are thousands of heroes and heroines, real and fictional, who can remind us to get up off the floor when life has knocked us down.  The point is to use everything I see and hear to inspire me to choose whether to live a selfish, shabby, sordid story or a great and worthy story; to chose to be the hero of my life.

“Glory is not in never having been knocked down.  Glory is in rising up again, each time you are knocked down,” Vince Lombardi.

Workplace Bullying and Harassment: Recognize Common Techniques Bullies Use

There are too many reports of workplace harassment and bullying to list.  It seems that at least 30 percent of managers and employees are bullied and harassed.  Many critics and experts focus only on bullying bosses, but I’ve seen just as many employees and coworkers use these bullying methods as I have managers and supervisors.  Gangs of managers and staff also harass and bully each other.  Men and women bully each other in all combinations. How can you recognize the most common methods used for bullying and harassment?

The top 7 tactics I’ve seen are:

1. Yelling and physical threats (overt or subtle).
2. Personal attacks, verbal abuse, emotional intimidation, insults, put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous) and character assassination.  Demeaning behavior at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phones, working on computers).
3. Harassment based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes followed by laughter as in, “I was just kidding” in order to make it hard for you to fight back).
4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, hypocrisy and exposing your problems and mistakes.  Anonymous attacks and cyber bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.  Turf wars about budgets, hiring, copiers and coffee machines.
6. Hypersensitive, over-reactions, throwing tantrums (drama queens, sensitive princes), continual negativity – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
7. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying the careers of people bullies don’t like.

Most bullies use combinations of these techniques.

Bullying at work creates a hostile and unproductive culture.

• There’s increased hostility, tension, selfishness, sick leave, stress-related disabilities, turn over and legal actions.
• People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.
• Effort is diffused instead of aligned.  Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks decrease.
• Promotions are based on sucking up to the most difficult and nasty people, not on merit.  The best people leave as soon as they can.

I’ll go into possible solutions in future posts.  But for a start, listen to the CDs “Eliminate the High Cost of Low Attitudes.”

Top ten ways to create a hostile workplace

Bullies at work can ruin a culture, destroy productivity and make your life miserable.  Many people focus only on bullying bosses, but I’ve seen just as many coworkers and employees use these bullying methods as I have managers and supervisors.  Before you read the top ten I’ve seen, please think for a moment.  What bullying methods used by whom, have you seen most? Have you seen these techniques ruining your workplace?

1. Yelling, physical threats (overt or subtle) and personal attacks.
2. Verbal abuse, emotional intimidation, personal insults and attacks (in private and in public).  Put-downs and humiliating, demeaning, rude, cruel, insulting, mocking and embarrassing comments.  False accusations (especially outrageous), character assassination.
3. Harassing based on race, religion, gender and physical attributes.  Sexual contact, lewd suggestions, name-calling, teasing and personal jokes (sometimes overtly nasty, or threatening or sometimes given with laughter as in, “I was just kidding” in order to make it hard for you to fight back.
4. Backstabbing, spreading rumors and gossip, manipulating, lying, distorting, evading, hypocrisy and exposing your problems and mistakes.
5. Taking the credit; spreading the blame.  Withholding information and then cutting you down for not knowing or for failing.
6. Anonymous attacks and cyber-bullying – flaming e-mails and porn.  Invading your personal space and privacy – rummaging through your desk, listening to phone calls, asking extremely personal questions, eating your food.
7. Hypersensitive, over-reactions, throwing tantrums (drama queens) – so you walk on egg shells, back off in order to avoid a scene, or beg forgiveness as if you really did something wrong.
8. Dishonest evaluations – praising and promoting favorites, giving slackers good evaluations and destroying careers of people the bully doesn’t like.
9. Demeaning at meetings – interrupting, ignoring, laughing, non-verbal comments behind your back (rude noises, body language, facial gestures, answering phone, working on computer).
10. Forming cliques and ganging up.  Turf wars about budgets, hiring, copiers and coffee machines.

Most bullies use combinations of these methods.

We’ve all seen the effects of bullies and the hostile workplace they create.  There’s increased hostility, tension, selfishness, turf wars, sick leave, stress related disabilities, turn over and legal actions.  People become isolated, do busy work with no important results and waste huge chunks of time talking about the latest episodes.  Effort is diffused instead of aligned.  Promotions are based on sucking up to the most difficult and nasty people, not on merit.

Teamwork, productivity, responsibility, efficiency, creativity and taking reasonable risks are decreased.  The best people leave as soon as they can.

The wrong people or the wrong culture can always find ways to destroy the best operational systems. Your pipeline will leak money and your profits will plummet.

I’ll go into solutions in future posts, but I want to mention one frequently used tactic that does not work to stop dedicated bullies.  It’s based on the false assumption that if we – educate, explain, understand, reason, show the consequences, accept, forgive or make enough attempts to satisfy bullies – then they will become reasonable, civil, professional, friendly and good to work with.  That approach only stops people who are not really bullies, but have forgotten themselves one time and behaved badly.

Determined bullies don’t take your acquiescence as kindness.  They take your giving in as weakness and an invitation to grab for more.  Bullies bully repeatedly and without real remorse.  You won’t get a sincere apology from them.  A sincere apology doesn’t mean anything about how they look.  It means that they change and stop bullying.

I’d like to hear your horror or success stories.