Should kids ever fight to stop school bullies?

Should kids ever fight physically in order to stop relentless school bullies? I’ve been interviewed a lot on radio and TV.  But when I ask those interviewers how they stopped bullying when they were kids, all the men say that bullies were stopped when someone beat them up.  More important, beating up a bully changed the target’s life.  The targets now felt that they could succeed in the world – they developed courage, confidence and high self-esteem.

Nevertheless, many well-meaning parents tell their kids never to fight.

They say that:

• Bullies have a hard life so we should have sympathy for what they’re going through and how low their self-esteem must be.
• Don’t sink to the bully’s level by fighting back.  We have it easy so we should rise above the bullies.
• If we’re nice enough, kind enough and loving enough, the bullies will respond by being nice in return.
• We should never push back – verbally or physically.  If we push back, it means we don’t care.
• Violence is morally wrong and violence never solves anything.  Mahatma Gandhi stopped the British without pushing back and by preaching tolerance and love.

Let’s not even argue with those false statements.  If you watch the video about how being nice and caring doesn’t stop bullies, you’ll hear arguments disproving these statements.

Instead, let’s look at what bullies show us about what it takes to stop them.

Imagine a staircase going up.  The harder the bully pushes on us, the higher up the staircase we have to go in order to stop them.

At the lowest steps we do nice, peaceful things to try to get bullies to stop.  We ignore the bullying, we try to laugh it off, we make jokes to try to be friends with the bullies, we say how much it hurts, we ask them to stop or we try to rise above the hurt – that kind of thing.

If the bullying stops, that’s wonderful.  We’ve learned two things:

1. Some peaceful techniques that might work with some people who are bullying.
2. The bully was not a relentless bully.  The bully was a nice kid having a bad day.

But if the bullying does not stop, the bully is showing us that we have to be more firm in order to get that kid to stop.

So we go up to the next steps and push back verbally, and we learn how to do that skillfully.  Sometimes that works.  Bullies often respect other kids who show they’re not afraid and who have clever tongues.

If the bullying stops, that’s wonderful.  And, again, we’ve learned that the other kid was not a relentless bully.

Relentless bullies and determined boundary pushers are not stopped by these peaceful methods.  If we suffer in silence, if we whine, or if we advertise that we’re afraid, bullies think we’re victims waiting to be bullied.  If we’re kind, bullies think we are weak.  They’ll continue harassing and abusing us.

Now we have to go further up the staircase.  At this point targets might talk to school officials they trust to protect and defend them.  And they might get their parents involved.  And they need to remind their parents to get experienced, expert coaching.

If principals, teachers and parents still don’t stop the bullying, the relentless bullies are telling their targets that they’re going to have to fight back.  We’re close to the top of the staircase now.  Basically, we have to beat up the bully really badly – the quicker, nastier and harder the better.

Parents, you should have made sure your kid knows how to fight.  This goes for girls as well as boys.

A lot depends on the situation.  Is it one against one between kids who are the same size?  Is it one against a gang?  Fighting in elementary school can be just fists, but as the kids get older it will probably involve weapons.  There are many situations in which discretion is the better part of valor and the thing to do is to endure until we can get out of a rotten school or neighborhood, or away from a sociopath.

I strongly recommend three things:

1. Don’t be a victim.  You may be a target but you’re in charge of your response as you judge the situation.  Keep a fire of courage and strength burning in your heart.
2. Be willing to fight to protect and defend yourself.  Decide whether warning the bully might end the bullying or whether a surprise attack is your best option.
3. Learn how to fight effectively.  Notice, I did not say, “cleanly.”

What if you get suspended for fighting?  It’s worth getting suspended if you’ve stopped the bullying.  You may be a target; don’t be a victim!

You must be determined, courageous and strong in defending and protecting yourself – not because you deserve it, but because you want to, you have to.  “I want to” is more than enough reason to protect yourself.

I speak this way because I was a short, skinny, four-eyed kid who grew up in a tough, inner city ghetto.  I learned by observation and experience, not by philosophy or wishful thinking.

What’s the price of tolerating bullies; slow erosion of your soul.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Managers must confront manipulative, troublemakers

Dealing effectively with problem employees can be hard – and risky.  Courage, judgment and skill are required, and supportive leaders help.  Despite the difficulties, if you want a productive environment, exposing the problem is necessary. Why is it so hard?  Some people would say human nature.  I say fear, training in avoidance, and lack of skill.

To read the rest of this article from the Business First of Columbus, see: Managers must confront manipulative troublemakers http://columbus.bizjournals.com/columbus/stories/2004/09/20/smallb4.html

Problem employees can be manipulative masters at ignoring the wishes of their supervisors, using legalistic arguments to defend themselves, pitting fellow employees against one another, spreading gossip and back-stabbing.  They’re harassing, bullying and abusive.  By the time they’re adults, they’ve had a lifetime to practice their techniques.

Our society generally doesn’t train us to be warriors.  We’re trained to play nice; avoid discomfort, fear and conflict; and take the path of least resistance.  Even people who discipline themselves at the refrigerator or gym often avoid looking someone in the eye and saying “That’s not good enough” or “We don’t act like that here.”

Discipline and practice are required to skillfully take on a problem employee.  It may be hard to overcome your hesitation and to value performance more than acting sweetly hypocritical.  So it’s hard.  So what?  It tests your mettle.

Some people think you’re asking a problem employee to change, which may be hard for them.  But that’s only a half-truth.  You’re telling them to make a choice: Change or be gone.  And their degree of difficulty is irrelevant.

Managers often hope to avoid opening emotional Pandora’s Boxes, particularly if they aren’t sure of their leaders’ support.  Executives sabotage themselves and their organizations when they try to avoid recognizing and dealing with problem people.

Imagine you’re a manager assembling a new team and you’ve inherited a manipulative, long-term employee who follows her own agenda, underperforms, gossips, releases confidential material to stir up trouble, creates friction within the team, violates boundaries, feels entitled to do whatever she wants, and yet tries to rally the team against you.  Let’s call her Jane.

See the original article for more details.

Many well-meaning managers give up at this point because their childhood attitudes and rules keep them from making anyone look or feel bad.  Magical thinking makes them try to buy Jane’s loyalty by covering up for her.  The task of rehabilitating someone like Jane seems so huge, managers continue begging, renegotiating agreements and accepting her behavior.

But let’s imagine that you’re made of stronger stuff – and add another complication.  You go to the vice president of Human Resources to ask for advice.  He tells you that’s just the way Jane is and she has said things about you in confidence, he can’t reveal.  His advice: overlook it, stop being so picky and placate Jane because she's upset.

Should you take on Jane and how? The choice is simple and clear: Feel helpless, complain, whine, look the other way and give Jane control of your team or summon courage, fortitude, perseverance and skill to test your company leaders.

Can you succeed? See the original article for more details.

Lessons for executives: These problems won’t resolve themselves favorably if you ignore them.  Don’t make an instant decision to keep the highest-ranking people.  Leaders cowed by difficult people are merely administrators.

Investigate and act with discretion.  Put your stamp on company culture by confronting these situations.  You are announcing who you want to be your followers – the manipulative (mediocre who resist improving) or the above-board (productive who want to be outstanding).

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Will being nice and caring stop school bullies?

I’ll start right off with the bottom line: being “nice” and “caring” won’t help kids stop relentless school bullies. Why not?

I’ve been interviewed a lot on radio and TV.  But when I ask those interviewers how they stopped bullying when they were kids, almost all the women say they were never taught how to stop bullies.  Instead, their well-meaning moms told them:

• Bullies have a hard life so we should have sympathy for what they’re going through and how low their self-esteem must be.
• Don’t sink to the bully’s level by fighting back.  You have it easy so you should rise above the bullies.
• If you’re nice enough, kind enough and loving enough, bullies will respond by being nice in return.
• You should never push back – verbally or physically.  If you push back, it means you don’t care.
• Violence is morally wrong and violence never solves anything.  They cite Mahatma Gandhi as someone who stopped the British without pushing back and by preaching tolerance and love.

All these women now bear a grudge against their well-meaning mothers.  Those messages are all wrong.  These women learned the hard way that the way you identify relentless bullies is that “nice” and “caring” don’t convert them from predators to friends.

First, the statement about Gandhi is a complete misunderstanding of his tactics.  Applying ahimsa to relentless bullies is not a good comparison.  If Gandhi had tried his tactics against Hitler, Stalin, Chairman Mao or the founder of Pakistan, he wouldn’t have lasted ten minutes.

Second, violence was required to stop slavery, Nazism, Fascism and communism, to name just a few.

Third, you have to love yourself first.  Sometimes, the most caring thing you can do for someone who’s a jerk and a bully is to show them that their tactics don’t work.  They’d better learn new tactics.

Fourth, you can’t love relentless bullies enough to change how they treat you.  Ignoring, minimizing and “rising above” do not stop relentless bullies.  Appeasement, begging and bribery do not stop relentless bullies.

Fifth, you’re not the bully’s therapist; it’s not your job to rehabilitate them.  The adults have that responsibility, but only after they protect and defend the targets of bullying.

Appeasement is never effective with determined boundary pushers who always want more.  If you suffer in silence, if you whine, or if you advertise that you’re afraid bullies think you’re a victim waiting to be bullied.  If you are kind, bullies think you are weak.  They’ll continue to harass and abuse you.

Don’t waste time complaining about your society, the media, your parents, your friends, your school officials, or how hard it is.

It’s your job to protect and defend your personal space from predators.  It’s your job to make bullies a small part of your mental and emotional world so you can get on with your education and your life

You must be determined, courageous and strong in defending and protecting yourself – not because you deserve it, but because you want to, you have to.  “I want to” is more than enough reason to protect yourself.

You must learn how to push back verbally, to get help from school officials, your parents and the police, and to fight back when you have to and you can.

You have to succeed even though conditions haven’t been prepared perfectly for you.  Don’t starve while you’re waiting for someone else to set the table.  You have to overcome obstacles; it’s a sign of good character.

You may be a target; don’t be a victim!

What’s the price of tolerating bullies; slow erosion of your soul.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Get Rid of the Employee You Can't Count On

Don’t reward mediocrity.  You’d think that would be a no-brainer.  But, think again. Many larger companies and, especially, government, non-profits and public service organizations have unwritten policies protecting managers and employees who can’t be trusted to handle important, necessary tasks.  Small companies usually do a better job of avoiding this trap because they simply can’t afford to keep deadwood around.

To read the rest of this article from the East Bay Business Journal, see: Get rid of the employee you can’t count on http://www.bizjournals.com/eastbay/stories/2007/08/20/smallb5.html

I’m suggesting that you get rid of employees you can’t count on.  Or maybe I should say, get rid of employees you can count on:

• To deliver poor performance and low productivity – the mediocre, lazy slackers and bottom feeders.  For example, when critical projects are due, they often take unscheduled leave or won’t come early or stay a minute extra.  They produce sloppy, half-finished work.  They assume other people will be responsible for cleaning up their messes.  They do just enough that they’re not fired.  But they’re incompetent enough that you can’t give them projects that matter or are hard.  You’ll look bad when they fail.
• To have poor attitudes and mediocre behavior, at best.  They whine, complain, gossip, have low morale, create emotional drama, pursue personal agendas and fight over turf.  They’re negative, cranky, narcissistic, sneaky, manipulative, abusive control-freaks, meeting saboteurs and energy vampires. You’ve tried everything you can think of to please them – begging, bribery, appeasement, forgiveness, mediation – but nothing has motivated them.

Instead, reward and keep the solid workers as well as the shooting stars.  They work extra, partner to meet difficult deadlines and push to get things right.  Their personal and family time suffers because they’re dedicated but overloaded.  You’ll give them the tough projects with tight deadlines because you know they’ll do whatever it takes to succeed.  Everyone on their team and in other departments the team interacts with knows who can be counted on when the going gets tough.

In order to develop a company culture that can succeed, people who can’t be counted on can’t stay.  Be honest with yourself, and evaluate honestly and explicitly.  Be resolute.  Stop bullies; stop their bullying you.

As a manager, you must respond to the early warning signs that you don’t trust people and can’t give them assignments that count.  Find another place for them.

As a co-worker carrying someone else’s burden, make waves and polish your resume.  Don’t stay in a culture that rewards mediocrity and toxic behavior just the same as superior performance.  Barely good enough isn’t good enough for long-term company success and job security.

As a director or owner, don’t accept people who barely skate by.  Remove managers who are political animals and wimps, who’ll become just-good-enough, long-term managers and who’ll perpetuate a culture of mediocrity until the organization slowly sinks.

High standards protect everyone from unprofessional behavior.  You can learn to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Stop School Bullying: Don't be a Victim

Most of us have been targets of harassment and bullying, but that doesn’t mean we must be the victims of bullies.  If fact, when we’re not victims, we can more effectively stop bullying and abuse. For example, imagine a child who’s subjected to teasing, taunting, harassment and bullying at school.

It could be a boy targeted by one bully or a group or gang.  The bullying could be physical or verbal – name-calling, ridiculing or demeaning.

Or consider a girl who’s targeted by the mean girls at school.  She’s abused, harassed, cut-out and cut-down because she’s not as pretty or rich, doesn’t have the newest fashions or is liked by a boy who is wanted by one of the mean girls.  All the girls pile on to attack the target, verbally, physically and by cyberbullying.

To make it worse, teachers and principals often do nothing to protect targets.  Sometimes, they don’t know what to do or they’re afraid to confront bullies and their bullying parents or they blame the target.  Sometimes, they even enable, encourage or collude with the bullying.  Sometimes the mean girls are encouraged by their parents, who are happy their daughters are in the in-crowd and couldn’t care less about the target.

Often, principals and teachers focus on changing the targets.  These irresponsible authorities seem to think that if only the targets would change and please their attackers, the nasty kids would stop targeting them.  Or they think bullying is natural selection, survival of the fittest, so anyone who can’t blend in should suffer the consequences of being different.  Or they think it’s merely kids being kids and the persecutors will eventually outgrow their youthful indiscretions.

I hope I’ve made you mad about the injustice of these situations.  These are not far-fetched situations.  I get many coaching calls from frustrated parents who have tried, without success for more than six months, to stop the bullies and make the teachers, principals and district administrators protect their children.

Victims think they’re to blame. Victims minimize, ignore, forgive, appease, beg, bribe, are nice, accept excuses and justifications, sympathize with and try to understand and use reason with relentless, real-world bullies.  Victims use the Golden Rule to stop these ignorant, insensitive predators.  Victims suffer in silence.  Eventually, victims accept the abuse and bullying.  Victims give in to fear, despair and defeat; they give up; they feel helpless and hopeless. They’re overwhelmed by anxiety, stress, negative self-talk and self-doubt.  They lose confidence and self-esteem.  Often, they suffer from depression and an increased risk of suicide.  Do-nothing principals are always involved in school bullying-caused suicides of victims.

Targets keep a fire burning inside them.  They don’t take it personally; they know they’re okay and the fault lies with the bullies, their narcissistic parents and the failures who are running their schools.  They fight and learn how to fight better.  They maintain their courage, strength, determination, endurance, perseverance and resilience; they're not defeated by defeat.  Targets seek allies who are willing to act together – not merely whine, complain and feel sorry together.

Targets may be angry at the injustice, but they’re not overwhelmed and beaten down.  Since we can’t win every battle, even if justice is on our side, targets may simply move on and create a wonderful life somewhere else.  And hope that someday, they can get their oppressors.

We can see the same distinction between targets and victims in wives or husbands who are criticized, corrected, scolded, chastised, controlled, isolated, subjected to hostility, jealousy and negativity, manipulated and blamed, shamed and guilt-tripped, and beaten by their controlling spouses.  The task of these adult targets is the same as that of the kids.  Don’t be a victim.  Don’t take it personally; learn how to resist, say, “That’s enough,” say “No.”  Get help, take your own power, fight back, get away, start poor if you have to but start again.

The same distinction applies to harassment, hostility, bullying, manipulation, toxic coworkers, abuse and even violence in the workplace.

You may be a target, but don’t be a victim.  Learn to be skillful in fighting back.  And fight to win.  That’s our best chance of stopping bullies.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

To Stop Bullies, Don't Suffer in Silence

Although each situation is different, bullies exhibit common styles, techniques and patterns.  These commonalities enable us see what responses are ineffective and also to develop responses that are effective to stop bullying. Whether in relationships, by our own children’s temper tantrums or nastiness, by false friends, at school or in the workplace, there is one rule of thumb that’s critical in order to stop bullies: Don’t suffer in silence.

For some relationship examples, see the comments to the articles:

• Get Away from a Controlling, Bullying, Abusive Husband
• Abusive, Manipulative Husbands Who Control Wives
• Top 12 Warning Signs of Controlling Husbands

Too many women see the early warning signs of bullying and abuse, but ignore them.  They feel the jealousy, the control, the verbal and physical abuse, and the isolation.  They’re criticized, chastised, belittled and demeaned endlessly. Their money is taken away.  Their children are brutalized.  Often, the sons imitate their father’s behavior.  Often, the girls grow up to think that such harassment, bullying and abuse are normal, and they should be prepared to accept it when their turn comes.  And yet, these women stay and suffer in silence.  Often, they say they love the bully.  They don’t make the critical step of saying, “That’s enough.  I’m gone or you’re gone.”

Of course, women can inflict the same punishment and pain on their spouses.

At school, too many kids suffer in silence also. Often, kids are physically intimidated into silence. Often, kids are too ashamed to reveal their guilty secret or they don’t think their parents can or will help.  Often, they accurately see that principals, teachers, counselors and psychologists won’t help them.  Often, they think it’s their fault; they must be doing something wrong or they must be bad people in order to attract so much taunting, teasing, harassment and brutality.  Often, other kids pile on physically, verbally and by cyberbullying.

Kids’ silence prevents effective action from the principals and teachers who would protect them.

As parents, we must learn to recognize the signs that our children might be subjected to bullying and abuse.  Sometimes, we must pry the truth out of our reluctant kids.  Sometimes, we must check their phones, computers and social websites.  Sometimes, we must investigate with parents of their friends or with teachers.  Sometimes, we must learn to force reluctant principals to act, even though that might violate our old beliefs or values.

Do-nothing principals promote, collude and enable bullies to flourish in the dark.  Do-nothing principals and teachers are a major factor in student suicides

In all cases, we must not be passive; instead we must respond. Suffering in silence inevitable leads people to feel like victims; helpless and hopeless.

We already know that minimizing or ignoring relentless bullies doesn’t stop them.  We know that trying to understand, forgive, appease, beg, bribe, be nice or reason with real-world bullies doesn’t stop them. The Golden rule doesn’t stop these ignorant, insensitive or narcissistic predators.

I’m not going into the many reasons that targets suffer in silence.  We don’t need a scientific study to analyze all the reasons.  If we and ten friends make a list, we’ll cover more than 90% of the reasons. So what?

What’s important is that whatever our reasons are, we already know we must overcome them.  We must act despite our feelings of reluctance.  Just like we wouldn’t be swayed by bullies’ excuses and justifications, we can’t give in to our self-bullying ones.

We must develop the will to stop bullying. I think of the will as the engine that gives us the power to go where we want to go.  The engine is the will to do whatever it takes to stop bullies – determination, courage, mental and emotional strength, perseverance, resilience, endurance, being relentless.  The old word, still perfectly good, was grit.

Of course, we need skills – learning how to steer.  But without an engine, all our skills, all our ability to steer, won’t matter.  Without an engine we won’t get anywhere.

Don’t suffer in silence.  Don’t whine or complain; speak up.  Give yourself a chance.  Test the world: Who’ll help you and who won’t.  That tells you about them and whether you want to vote them off your island.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop Bullying by Toxic, Adult Children

Stopping bullying by toxic parents and grandparents is only one side of the coin.  The other side is to stop bullying of parents by adult children who are toxic users and abusers. I’ll focus on the adult children who:

• Make poor decisions and try bully their parents to bail them out time after time.
• Still yell at or even hit their middle-aged parents just like they did when they were teenagers.
• Extort money from their parents in return for allowing them to see the grandchildren.

I won’t go into the abuse of elderly or senile parents, nor into situations in which the child is disabled or retarded and will need parental care for life.

For parents, this is one of the most heart-wrenching situations; to see that your adult children are:

• Still incompetent and failing.
• Still trying to manipulate or coerce you, long after they should have become independent and work to get what they want from the world.
• Characterless, nasty, abusive adults – entitled, blaming, narcissistic, weak and desperate.

Of course we parents think we’re at fault.  We can self-bully until we feel guilt and shame.  “Where did we go wrong?”  And of course those selfish, manipulative children try to increase those feelings so that we’ll continue giving them what they want.

Although it’s now too late to begin when your children were young, getting an idea about what we could have done then might help us now. Parenting experts for the last generation have falsely assumed and wrongly encouraged people to think that if they kept protecting their immature, irresponsible children from consequences and kept giving them infinite second changes, the children would eventually mature and develop confidence, self-respect and self-esteem.  They would become competent and independent adults.

Of course, a few children do change and become responsible when they’re coddled.  But this strategy encourages most children to remain weak and needy, expecting to be supported for life if they’re in trouble.  The best way to produce spoiled brats (at any age) is to give them what they want.

Instead, you must not let your heart guide your actions.  You must let them fail and bear the consequences, no matter how hard.  You must keep reminding them that they will need to take care of themselves; they will be dependent on their own judgment and effort.  This is not an all-or-none shift.  There should be a gradual shift as they pass from elementary school to middle or junior high school.

In a loving and firm way, encourage them to learn how the world works and to do their best, but stop protecting them.  I think of that in the same way I think of helping plants get hardy enough to survive in temperate zones – we leave them out longer and longer in chilly nights.

Although there are too many brutal, abusive, uncaring, selfish, demanding parents, the biggest mistake I see parents make is to coddle their children way too long.

Don’t use the word, “supportive;” it’s too non-specific.  Be specific; give them encouragement to work hard and live poor if they can’t do better.  But don’t be a friend, don’t be a bank, don’t be a 7-11.

As for the shame and guilt you might feel because the children didn’t turn out the way you’d hoped; give it up.  They have free will.  By the time they’re adults they make their own choices.  Truthfully, how much success did any of us have giving advice to teenagers?  They listen to their own drumbeat; just like we did, whether our parents liked it or not. So what can we do now?  The same thing we should have done back then: cut them off economically.  Ignore promises; behavior counts.  Give your treats to the independent, self-supporting children who don’t need them.  Don’t give them to the irresponsible children who depend on and demand them.

Don’t let them yell, shove or hit you; don’t let them harass or abuse you.  Hang up or throw them out immediately.  Remember, we’re adults; we must demand civilized behavior on our islands.  If they can’t be polite, they can’t be on our islands.

Make a family rule: we get together to have a good time, not to straighten each other out, or review our bank balances, or complain, whine or blame.  Keep offering fun when you get together.  Stop offering advice or money.

Don’t debate or argue about what’s right or fair.  We suffered enough of those when they were teenagers.  It’s your money, you get to do what you want with it; they’re not entitled to anything.

Of course, your heart will bleed, but keep that to yourself.  Worry, cry and pray in private.  Remind them that it’s their lives and they have to succeed on their own.

With the grandchildren, we have two paths.  The first is to remain firm and suffer the consequences when they withhold the grandchildren.  We all know the truth about blackmail and extortion: bullies raise the price and there will be no end to it.  If they deny you access to the grandchildren; write, call, send presents and keep records.  You’ll make your case when the grandchildren turn 18.

The second path is to purchase time with your beloved grandchildren in hopes that you can have an effect on them so they won’t turn out like your children did.  Expect the price in money and abuse of you to increase with time.  Unfortunately, the grandchildren usually learn to hold you up for what they want.

There is no instant and easy cure.  Your children have free will.  They have chosen and can continue to choose to be weak and irresponsible.  You didn’t cause it, although you might have enabled it by giving them too much.  They can try to drag you under when they flail around because they think they’re drowning.  Don’t let them drag you under.

For a clear example, read in “How to Stop Bullies in Their Tracks,” the study of how Paula slowly succeeded with her teenage daughter, Stacy,

Stop Workplace Moaning, Groaning, Whining and Negativity

In this recession, lots of specific problems crop up that we moan and groan about.  But habitual whiners and complainers want us to wallow in their negativity even in the best of times.  In her article in the Financial Times, “Office moaners are something to groan about,” Emma Jacobs points out that habitual complainers can demoralize and depress any office. The skill to critically foresee potential problems and try to solve them is totally different from an endless stream of hostility, negativity and victim-talk.  Of course, good managers pay attention to comments from productive staff.

While occasional griping is a natural part of our lives, a Grump’s steady stream of bad attitudes coupled with attempts to prove that we should all feel as bad as he does, rapidly convert our sympathy into anger.

Negativity also promotes workplace divisiveness.  Moaners ostracize anyone who won’t join in and their continued focus on what’s unfair or wrong leads co-workers to focus also on what’s wrong at work instead of finding solutions or staying productive.

Although most people moan and groan for a while in response to specific situations, typically, you’ll encounter three types of habitual moaners:

1. People who routinely feel discouraged, depressed and victimized, and just want to whine endlessly about how hard life is.
2. Co-workers who batter you with their views about how bad the world or the company is.  You have to agree or you just don’t understand (“you fool”) or you’re one of the “oppressors.”
3. Bullies who use moaning to take control and power.

The last category is sometimes surprising.  How can someone so victimized, negative and wimpy be a successful bully?

Moaning, complaining stealth bullies gain power and control when:

• Well meaning people sympathize, agree and join their crusades.
• Co-workers spend hours giving them sympathy instead of working.
• Managers and co-workers start walking on egg shells around complaining bullies in order to make them feel good or from fear that their supporters will gang up on you because you hurt their feelings.

Behind this stealth bullying is the moaning bullies’ desire to control what correct behavior should be (“Those rotten people should do …) and their rules for how we should respond to what they see as major injustices.

So what can you do?

1. Don’t hang out with negative people.  Leave the break room or sweetly remove them from your cubicle or office while saying, “I have too much to do right now” and turn to do it, or “I have so many deadlines, would you do this for me” and give them a simple task.
2. Don’t debate with them.  They don’t want to change their minds.  Notice that if you win one debate, they rapidly come up with something else to moan about.  Their goal is to moan, not solve problems.
3. Individually stand on your own ground.  You might say, “You’re right but that’s not important enough to waste much time on,” or “you’re right but that’s part of life so I don’t get upset about it,” or “you’re right but that’s too big for me to do anything about at this moment so I’d rather focus on the things that lift my spirit and energy.”
4. At a workshop someone suggested what’s become my favorite.  With a straight face say, “My therapist says I can’t have any discouraging talk for seven days straight, so do you have any happy or uplifting things to tell me?”  This has worked every time.
5. On your team, make team agreements or “Behavioral Ground Rules” against moaning, groaning, negativity or gossip.  Call it like it is.  Some teams even have “No Moaning” signs at their meetings.

Of course, we sympathize and support someone who is in a painful situation and needs a pick-me-up.  But don’t throw your sympathy into a bottomless bucket.  You’re not being paid to be anyone’s therapist and your organization is probably not a therapeutic environment for employees.

Of course the same could be said about whiners, moaners and complainers at home.  They’ll drag your energy down if you let them.  As Henry Adams said, “Even the gayest of tempers succumbs at last to constant friction.”  In your personal life, give whining complainers a chance to change or vote them off your island.