Grit/Character or Cognitive Skills: Which is More Important?

Two articles have been stimulated by the publishing of Paul Tough’s new book, “How Children Succeed: Grit, Curiosity and the Hidden Power of Character.”  One is in the Wall Street Journal by Mr. Tough, “Opting Out of the 'Rug Rat Race'” and the other is by Joe Nocera in the New York Times, “Reading, Math and Grit.” Both ask, “Which is more important to student success, character or cognitive skills, and what kind of interventions might help children succeed?

The whole idea behind this way of thinking is flawed.  Parents who follow it will jump on a new fad and, once again, be overwhelmed by anxiety.

I challenge some of the ideas behind both the old and the new ways of thinking such as that:

1. One set of characteristics – either cognitive skills in math, language, science, etc. or personality/character traits like grit, persistence, self-control, curiosity, conscientiousness, resilience, integrity, resourcefulness, professionalism and ambition – are much more important than the other.
2. We can figure out what all the factors are and assign percentages to each based on its contribution toward success.  These factors will be reliable determinants of success.
3. We can improve the success rate of individuals by thinking and discussing ‘why” some children succeed while others don’t in terms of abstractions and generalizations such as “American parenting,” “affluent parents,” “parental anxiety,” “over-protective parents,” “permissive parents,” “character,” cognitive skills.”
4. We must actively intervene to ensure that our children learn the most important attributes.  Based on the latest research, we can develop methods to teach these to all children so they’ll be successful.

When I think of what’s necessary for success, I think not of a list of factors with percentages of importance attached to each factor, but of a target with a bull’s eye in the center containing of all the abilities we want our children and ourselves to have.  Did anyone really think that mastering cognitive skills without developing grit would lead to success?  Or does anyone think the opposite now?  Both areas are necessary and the appropriate mixture of characteristics depends on the individual.

In general, grit matters no matter what you do, but what it takes to succeed as a lawyer can be very different from what it takes to succeed as a genius programmer or a fashion designer.  What it takes to succeed as a factory worker, a small business owner or a bus driver may be very different mixes.  What it takes to participate in team activities and in individual activities can be different.  What it takes to face harassment, bullying and abuse can be different depending on who’s doing it.

All these discussions are in the abstract and general.  What we can do something about is in the moment-to-moment reality of us and our families.

How many of us really tried to keep our kids from experiencing any failure and disappointment?  How many of us really covered up each of their mistakes and failures so that blame was never on the actions of our children?  Most of us try to teach the lessons of life to our children.

Each child is different.  Each child learns some particular lessons the hard way, while other kids get those same lessons immediately, but learn other lessons the hard way.  And some just never seem to learn, no matter how hard we try.  Most kids learn the universal lessons despite the times we mess up the opportunities to teach.

My conclusion about these ruminations is to stop thinking in abstractions and generalizations, stop trying to figure out the correct way that will guarantee success for an average person or a middle class person or an affluent person or a disadvantaged person.  Instead, focus on our individual kids and ourselves.

We know the obvious – both grit/character/personality and cognitive skills matter.  Which ones do we need to develop more?  Which ones does each individual kid need to develop more?  Which kids need to develop more grit?  Which kids need to learn when to stop beating their heads against which brick walls?

We also know that if we protect our children from hurt, pain, mistakes, failures and realistic estimations of their talents, we’ll promote arrogance, weakness, hesitation and defeatism.  Facing challenges is the only way we learn to face challenges and to overcome them and our weaknesses.

I’ve focused on middle and upper class parents and kids instead of disadvantaged kids because I think most of the people who read this blog fall into those categories.  But I’d say the same to everyone.

If you’re still protecting your children or if they think they know best or they’re entitled to do what they want, change your approach immediately.

Paul Tough ends his article with “Overcoming adversity is what produces character. And character, even more than IQ, is what leads to real and lasting success.”  I agree whole-heartedly.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Paul Tough ends his article with “Overcoming adversity is what produces character. And character, even 

more than IQ, is what leads to real and lasting success.”  I agree whole-heartedly.

Don't be Blackmailed into Choosing Between Bullies or Your Spouse

Sneaky, manipulative, covert bullies try to force us into difficult, all-or-none choices.  They figure we won’t make the hard choice; we’ll choose them instead.  Don’t accept the choices they present to us. Don’t give them control of how to look at things. For example: Tim’s first wife had died 20 years ago and he’d been happily married to Jennifer for 15 years.  She’d tried to be a good step-mother to Tim’s daughter and son, despite hatred and intense provocation, especially from Tim’s daughter, Coral.

Coral was now 28.  She’d harassed, abused and bullied Jennifer all during her upbringing.  Two years ago she’d even slapped Jennifer in the face.  Coral’s excuse was always that she was still suffering because her mother had died, because Jennifer didn’t give her everything she wanted and because it was Tim’s fault that he wouldn’t defend her.

Actually, Tim had been riddled with guilt and, although he’d pleaded with Coral to be nicer to Jennifer and to himself, he’d never enforced any consequences that mattered to Coral.  In fact, he’d trained Coral to believe that if she was nasty and negative, and threw temper tantrums long enough, he’d relent and give her what she wanted.

Jennifer had always felt like a second-class citizen, lower on Tim’s priority list than Coral.  Tim always excused Coral by saying that she was young and still suffering from her mother’s early death.  He excused his tolerating Coral’s behavior, his not protecting Jennifer by saying that eventually, if he loved and forgave Coral enough, she’d come around.  He didn’t want Coral to feel unloved.

Jennifer thought Tim simply avoided conflict with his daughter because she’d never be reasonable, apologize or compromise.  He gave Coral control because Jennifer was reasonable and understanding, so he could more easily ask her to give in.

Finally Coral had the leverage she wanted.  She gave birth to Tim’s only grandchild.  Then she laid down the law.  He’d have to choose: either her and his grandson or his wife.  If he chose Jennifer, he’d never see his grandson and Coral would bad-mouth him to everyone.  She’d also turn his grandson against him.

There are many other examples in which bullies below the radar try to force these difficult choices on us:

• New husbands or wives who try to force spouses into choosing between them or the kids from a previous marriage.  It’s especially difficult on the parents if the biological kids are going through a troubled time and spreading their unhappiness around.
• Toxic parents who want us to choose between them or our spouse.

In all these examples, a bully presents us with a difficult choice: them or someone else we love.  In all these examples, we know the truth we’ve been trying to avoid acknowledging: someone we love is bullying us.  They’re trying to beat us into submission in order to get what they want.  We also know the difficult truth: if we give in to this blackmail, it’ll never end and the price will keep increasing.

So what can we do?

In all these examples, the same process opens the door to the rich and grand future we yearn for:

1. Accept that we’ll never get what we want if we give in to blackmail. Accept that the blackmailer wants to control our lives – they want to tell us what’s right and what we must do; or else.  Accept that we’ll never change these narcissistic predators by begging, bribery, peace-making, the Golden Rule or unconditional love.  Tim had to accept that although he loved his daughter, he didn’t like her and he dreaded any interaction with her.
2. Decide what behavior we must have and what we will tolerate in our personal space. Forget about the name of the relationship and focus on the behavior. Set high standards for how people have to behave in order to be invited into our space.  What values are more important than which others?  What’s the life we want to live, given the givens that other people try to force on us?
3. See the choice for what it really is.  Tim finally saw that the choice was not between his daughter or his wife; it was between being beaten and controlled by his daughter or his life. In order to have the life he yearned for, he had to choose to be a person worthy of that life.  He had to have the courage of his deepest desires.
4. Protect our personal environment from pollution, even by those we love.  That meant that Tim had to act with courage and determination to defend his personal space from any toxic polluter, even from his daughter and from the weakest, most needy, most cowardly part of him.

By choosing the life he wanted, which he shared with Jennifer, Tim chose the possibility of a wonderful life.  He and Jennifer started doing things they’d always wanted to.  They stopped wasting their time thinking about Coral.  Tim stopped being depressed and riddled with shame and guilt.  They started being happy.

But what about Tim’s broken heart because he couldn’t see his grandson? There’s no way around that.  Tim’s daughter was adamant: she wouldn’t let him see his grandson.  However, we must remember that we can never appease predators and vampires.

But eventually, Coral and her husband divorced and her husband, who had finally seen how Coral operated but was no longer afraid of her, let Tim and Jennifer bond with his grandson.  Eventually Coral needed money and Tim had to decide if he wanted to put her on a pay-for-play plan.  Should he give her a little money each time he and Jennifer saw his grandson?

For some examples of different tactics, see, “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Select leaders who are excited by challenge, change

If you think that fear of change is normal human nature, you’re wrong.  That’s especially true for the leaders you select. For example, Harry was slated to move up to Senior Vice President in a few years.  In the meantime, his division needed to change its direction and way of doing business.  He must groom a great leadership team and weed the appropriate people.

To read the rest of this article from the Denver Business Journal, see: Select leaders who are excited by challenge, change http://www.bizjournals.com/denver/stories/2007/03/12/smallb8.html

One member of Harry’s present, six-person team had to be let go.  He was an excellent project manager and he liked being custodian of repeatable processes.  However, he couldn’t handle the changes required.  His need for controlling every detail led him to resist fluid goals, processes and relationships.  He got rattled, constantly threw up roadblocks and underperformed.  In order to solidify his position, he also tried to sabotage his competition.

Another member of the team felt threatened because there wasn’t enough lead-time to prepare for shifting hurdles or moving targets.  She found a cookie-cutter job with fewer challenges.

Harry got the standard leadership advice:

• Change makes people fearful.  They feel like victims.
• Normal people are slow adapters or resist change forever.  They’ll be negative, critical and complaining.
• People must go through five psychological stages before finally accepting forced change.
• Don’t expect too much during a transition.  Before your staff performs at high levels again, they’ll need lots of pampering and time to feel safe and confident.

I disagree. While resistance may be the norm in our society at this moment of time, that doesn’t make it normal.  In other cultures and in America in the past, “normal” was to be excited by change.  That’s where the great rewards are.  Think of Edison, Rockefeller and Ford, for example.

Whenever our ancestors came to America, last year or 30,000 years ago, they faced huge changes and took great risks.  They thrived, or we wouldn’t be here.  We have those hardy genes.  People who thrive today will have the same qualities their ancestors had.  They won’t be brainwashed into feeling fragile.

Our normal reaction to change can be eager anticipation; just as we had before our first day of surfing or skiing.  Like life, these activities are inherently dangerous and exhilarating.

In truth, our only security is in ourselves; not in false guarantees of employment for life.  Anyone who needs guarantees will fight to make an organization stay the way it is, which will kill it.  They won’t rise on their teams.

If we try to force things to stay the same, performance decreases.  Behavior sinks to the lowest level tolerated.  Narcissists, incompetent, lazy, gossip, back-stabbing, manipulation, hostility, crankiness, meeting sabotage, negativity, relentless criticism, whining, complaining, cliques, turf control, toxic feuds, harassment, bullying and abuse thrive.  Power hungry bullies take power.

The higher you go in a company, the more you have to keep your head in the game when things change suddenly.  Harry’s company isn’t downsizing, but most people who stay will have to learn to function well in continual change.  He’ll provide training, consulting and coaching – but not hand-holding.  And he won’t be conflict-avoidant in protecting the high standards he needs.

Of course, there’s tremendous risk in moving ahead.  But there’s more risk in fighting to stay the same.  A static organization will become unprofitable and all staffers will become unemployed.  Since only a few basic processes will stay the same, people who are comfortable only when repeating a known process will become uncomfortable.

Get over discomfort.  Our feelings aren’t handed to us in stone.  Don’t wait until we’ve developed a sense of safety and confidence, or an abundance mentality.  Take responsibility right now.

Life is an open system.  Get used to it.

High standards for how to respond to challenges and change protect everyone from unprofessional behavior.  You can learn to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

To Stop Bullying, Clarify Your Hierarchy of Values

Sometimes we must fight ferociously to stop bullies at school, at home and in the workplace because the responsible authorities won’t act, despite the evidence. But other times, we are the problem.  We have conflicting values we can’t choose between so we don’t act effectively; we stay stuck – uncertain and indecisive.  We vacillate instead of acting with determination and perseverance.  We give in.

A few examples in different areas of life are:

• Stopping school bullies – some people tell their children to believe that all people are good underneath, that the best method to stop bullies is to be nice and to befriend them, and never to use violence.  Or the kids may be stuck because they don’t want to squeal to teachers or the principal, but they can’t stop bullying by themselves.  Because they can’t choose which value is more important, they become victims.
• Stopping bullying spouses – some people accept control, manipulation, harassment, bullying and abuse because they think their most important value is that they made a vow for life, no matter what, or they’ve been taught to honor old rules about what their role is marriage requires, even though their spouse is selfish, narcissistic and insensitive.
• Stopping bullies in families – some people might not want to confront family bullies, even adults who have and/or still are molesting children.  They hold back because they think that they shouldn’t tell family secrets or they don’t want to disrupt family unity or peace and quiet.  Or they’re stuck because they wouldn’t want to lose the relationship with a parent, child or sibling – even when that relationship hurts almost every time.  Or they give in to temper tantrums or put up with bullying teenagers because they think that having children like them is more important than setting behavioral standards and consequences.
• Stopping toxic friends – some people maintain unhealthy, controlling relationships because they value forgiveness and friendship even though it’s extremely painful and debilitating.  So they suffer in silence.
• Stopping bullies at work – some people don’t complain because they wouldn’t want to hurt anyone else’s feelings or get someone fired.  If they can’t choose between protecting themselves since that might mean harming someone else, they won’t be able to stop bullying.

While many other values and reasons can factor in, including important ones like keeping a job that puts food on the table or even survival.  I hope you can see that if all of our values are held to be equally important, then when they contradict each other, we’ll be stuck.  Or, if one value is always held to be most important, for example, non-violence, or being nice and sweet, or never disagreeing or upsetting someone, then we’re guaranteed to fail in some situations.

The way out of this impasse is to:

1. Rank our values in importance; have a hierarchy of values. Then we know which one is more important in which situations.  For example, is it more important that your children have contact with an angry, hostile, bullying, controlling, abusive, brutal parent because children need parents or is it more important for your to set an example of standing up to bullies and protecting them from being beaten, even if that means they don’t see that parent?
2. Honor the most important values first. Don’t honor a lesser value if that means you won’t be able to honor a more important value.  If honoring a more important value conflicts with a lesser value, honor the ones that are most important.
3. Plan a strategy that’s most likely to succeed. Children tend to blurt things out.  They think that if they’re right, that’s enough.  Everyone will follow them or some protector will rescue them and make things right.  Adults know that in order to succeed we often have to be careful in how we do things.  And there may be no rescuer, no matter how right we are or what we think we deserve.
4. Carry out the strategy with single-minded focus, determination, courage and perseverance. Be relentless in a good cause – your most important values.
5. I am not recommending situational ethics; I am recommending situational tactics.

We won’t make things better for ourselves or our children by being a peacemaker.  Tactics like begging, bribery, endless praise, appeasement, endless ‘second chances,’ unconditional love and the Golden Rule usually encourage more harassment, bullying and abuse.  We won’t get the results we want; we won’t stop emotional bullies or physical bullying unless we’re clear about which values are more or less important to us.

If we don’t create a hierarchy for conflicting values, we’ll wallow in negative self-talk, blame, shame and guilt.  We’ll get discouraged, depressed, despairing and easily defeated.

We can use many techniques to clarify our patterns and to prioritize our values in a way that will make us more effective and successful.  The take-home message is always to cut through impasses and solve our problems.  Don't be a victim waiting forever for other people to protect you.  Use your own power.  Say “That’s enough!”  Say “No!”  Stopping bullies is more important than never using violence.

For some examples, see “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up,” “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop School Bullies: Results Matter, Process is Not Enough

Sawyer Rosenstein, 12 -year-old seventh grader from New Jersey, was bullied for months until the bully punched him and left him paralyzed.  He received a settlement of $4.2 million from the school district.  A claim against the bully has also settled, but details are confidential.  And, Sawyer is still paralyzed for life. Reports from the New York Daily News and the Morristown Personal Injury Blog make clear that:

• Three months before the final incident, Sawyer reported previous incidents of being bullied to the school in writing, but no responsible adult – principal, teachers, therapists, district administrators – stopped the school bullying.
• "Additionally, the same bully that injured the boy had previously injured another student, yet no serious action was taken."
• New Jersey has a strong anti-bullying law.  Nevertheless, his experience “shows that schools have a great responsibility to make sure that these laws are enforced in order to prevent students from being injured by bullies on school property.”

“The Board of Education released a statement Wednesday denying any wrongdoing and saying that it was the district’s insurance carriers that decided to enter into the settlement and will pay it out.  ‘The district’s character education and harassment/intimidation/bullying initiatives and reporting practices are leading edge,’ the statement said. ‘All programs in this area far exceed all of the criteria established by the state of New Jersey.’ … The board said the settlement did not include any admission of liability or fault on the part of the district.”

What’s wrong with the school board’s basic assumptions?

Of course, the local Board of Education has washed its hands of all responsibility, claiming that they followed the correct procedures.  Thy used the same type of defense that the do-nothing principal and district superintendent used after the suicide of Iowa teen Kenneth Weishuhn.

The people on the Board of Education, the principal, teachers, therapists and district administrators seem to feel that having a process; a program, initiatives and reporting practices is enough to cover them.  If negativity, harassment, abuse, or physical, mental and emotional violence occurs, it’s not their responsibility.  If they victimize students, it’s not their responsibility.  They were just following orders and procedures.

They think they’re not responsible for results, only for process.  They think they’re not responsible for stopping school bullying, only for pushing paper.

That lack of accountability may work for adults in education but for the rest of us, with real jobs, results count.  Even the kids taking tests are held accountable for performance and results.

Obviously laws are never enough.  It’s the people who administer the laws who are responsible for protecting us.  Or these incompetents settle for ineffective responses and leave it at that.  They lack the will to stop bullies.

Little children usually can get away with charm, potential and promises.  But as we cross past approximately 5th grade, we enter the time when those qualities count less and less, and results count more and more.  That’s a hard transition for many people to make.  When we get to be adults, we’re evaluated by the results we produce.

Obviously, the 12-year-old bully was in the transition, but how about the adults who were responsible for protecting all their students?  When are they going to be held personally responsible?

Following the rules or processes is a minimum standard.  The correct standard, by which school authorities should be judged, is whether they get results. Thomas Alva Edison once said, “Hell, there are no rules here – we’re trying to accomplish something.”  Of course large organizations like school districts need rules and processes.  But those are judged by whether they produce the desired results, not by whether they’re being followed.  Following processes is never enough; results count.

What can you do if you’re a parent trying to protect your child from such irresponsible incompetents?

• Never let authorities get away with thinking that their responsibility ends with initiating some process.  Demand results.
• Immediately find a lawyer and generate publicity.
• Hold teachers, principals, district administrators and boards of education accountable for performance and results.  Your children are trying to survive.  Only results count.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Stop School Bullying: It's a Pattern, not an Incident

Kenneth Weishuhn, a 14-year-old high school sophomore in Paullina, Iowa, died of self-inflicted wounds after months of relentless bullying.  Articles in Cedar Falls, Iowa, the Washington Post and the Huffington Post have described the town’s outcry. It’s true; Kenneth tried to minimize the bullying so it didn’t become worse.  And he got some relief when the gang of bullies turned some of its attention on a pregnant student.  And the school did hold an assembly after he reported the bullying.

After his suicide, school officials tried to cover themselves in the usual way.  “Dan Moore, the superintendent of the South O’Brien Community School District, said administrators knew of only one incident regarding Kenneth and that he believes they dealt with it well.  ‘I feel the school did address the issue that they were aware of when it came to their attention,’ Moore said. ‘Obviously, we had no idea that we’d have an end result like this, or what was going on outside of here.’”

There’s much more hidden below the surface of the principal's and Mr. Moore's lack of an effective response; especially the real fault that the administrators are trying to cover up.

Let's understand clearly.  Mr. Moore thinks they addressed the bullying and abuse well because he did some processes, procedures and techniques, even though the harassment and bullying didn't stop and, in fact, got worse.  And Mr. Moore thinks that performing some processes relieve him of responsibility.

What’s hidden here?

1. The school principal, teachers and district administrator put all the responsibility for knowing about bullying on the reports they receive from students.  They take no responsibility for knowing what’s going on under their noses.  Every kid in school knows who the relentless bullies are and who leads the cliques and gangs.  But they don’t tell.
2. The school principal, teachers and district administrator haven’t created an environment, a culture, in which at least some of the many witnesses come forward, instead of remaining as bystanders. Why didn't the witnesses come forward?  They know that nothing serious will happen to the bullies, but they’ll be exposing themselves to retaliation.  They don’t want to become the next victims of bullying.  What was the principal’s "stop school bullying program" at the start of the year, before there were any incidents?  Were parents involved in the program?
3. Despite their years of education, their advanced degrees and their special training on how to stop school bullies, the school principal, teachers and district administrator treated bullying as an “incident,” not as a pattern.  Yet everyone knows that school harassment, bullying and abuse are rarely an isolated incident.  These behaviors may start as an incident perpetrated by one kid instead of by a gang, but when nothing happens to the bully, bullies become bolder and more overt.  When there are still no serious consequences, other bullies join in and bullying becomes a pervasive pattern.  Pretty soon, other kids pile on.  Bullying expands from emotional and physical abuse into cyberbullying – on and off campus.  When relentless bullies get away with their worst behavioral impulses – taunting, teasing, harassment, physical, mental and emotional abuse – other kids let their worst impulses out.

Kids know who has the power.  If the responsible adults turn the other cheek and bury their heads in the sand, kids know that the bullies are in charge.  Behavior sinks to the lowest level.  The culture becomes the "Lord of the Flies" on the playground, in the bathrooms and in the hallways.

When Kenneth Weishuhn reported what was happening, he faced an accomplish-nothing principal and district administrator who weren’t proactive in protecting him but, instead, would excuse and justify themselves by saying that they did the minimum required - even if it didn't work.

Would you want to pay those people’s salaries?  Would you want your child at those schools?  Maybe, but only if your kid was the leader of the bullies.

For some examples, see the case studies in “How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” available fastest from this web site.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Get Rid of the Employee You Can't Count On

Don’t reward mediocrity.  You’d think that would be a no-brainer.  But, think again. Many larger companies and, especially, government, non-profits and public service organizations have unwritten policies protecting managers and employees who can’t be trusted to handle important, necessary tasks.  Small companies usually do a better job of avoiding this trap because they simply can’t afford to keep deadwood around.

To read the rest of this article from the East Bay Business Journal, see: Get rid of the employee you can’t count on http://www.bizjournals.com/eastbay/stories/2007/08/20/smallb5.html

I’m suggesting that you get rid of employees you can’t count on.  Or maybe I should say, get rid of employees you can count on:

• To deliver poor performance and low productivity – the mediocre, lazy slackers and bottom feeders.  For example, when critical projects are due, they often take unscheduled leave or won’t come early or stay a minute extra.  They produce sloppy, half-finished work.  They assume other people will be responsible for cleaning up their messes.  They do just enough that they’re not fired.  But they’re incompetent enough that you can’t give them projects that matter or are hard.  You’ll look bad when they fail.
• To have poor attitudes and mediocre behavior, at best.  They whine, complain, gossip, have low morale, create emotional drama, pursue personal agendas and fight over turf.  They’re negative, cranky, narcissistic, sneaky, manipulative, abusive control-freaks, meeting saboteurs and energy vampires. You’ve tried everything you can think of to please them – begging, bribery, appeasement, forgiveness, mediation – but nothing has motivated them.

Instead, reward and keep the solid workers as well as the shooting stars.  They work extra, partner to meet difficult deadlines and push to get things right.  Their personal and family time suffers because they’re dedicated but overloaded.  You’ll give them the tough projects with tight deadlines because you know they’ll do whatever it takes to succeed.  Everyone on their team and in other departments the team interacts with knows who can be counted on when the going gets tough.

In order to develop a company culture that can succeed, people who can’t be counted on can’t stay.  Be honest with yourself, and evaluate honestly and explicitly.  Be resolute.  Stop bullies; stop their bullying you.

As a manager, you must respond to the early warning signs that you don’t trust people and can’t give them assignments that count.  Find another place for them.

As a co-worker carrying someone else’s burden, make waves and polish your resume.  Don’t stay in a culture that rewards mediocrity and toxic behavior just the same as superior performance.  Barely good enough isn’t good enough for long-term company success and job security.

As a director or owner, don’t accept people who barely skate by.  Remove managers who are political animals and wimps, who’ll become just-good-enough, long-term managers and who’ll perpetuate a culture of mediocrity until the organization slowly sinks.

High standards protect everyone from unprofessional behavior.  You can learn to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

To Stop Workplace Bullying, Don't Turn the Other Cheek

Many of us have been taught to ignore putdowns.  It’s considered morally superior to rise above them. That’s a big mistake.  Respond quickly when someone attacks you.

For example, Sybil continually put down her peer, Henry, in private and public.  Each demeaning comment might have been mere insensitivity.  But taken together they represented a hostile pattern.

To read the rest of this article from the Philadelphia Business Journal, see: When insulted by a co-worker, don’t turn the other cheek http://www.bizjournals.com/philadelphia/stories/2008/08/11/smallb3.html

Sybil harassed and abused Henry in meetings, in front of the bosses and in the hallways.  Henry tried to defend himself against her negativity with facts, logic and excuses. But he never mentioned the obvious hostility in her attacks.  His arguments didn’t stop her. He felt defeated and gave into despair.

Their coworkers called Sybil “The Queen of Mean” and tiptoed around her because they were afraid of her retaliation.  With her vicious tongue, she controlled the office.

Henry obsessed on her demeaning comments.  He continually complained to co-workers, family and friends.  Then, he’d be angry at himself for getting enraged.  He wished he could let Sybil’s cracks roll off his back.  He didn’t know how to make her stop bullying.

I convinced Henry he was taking the wrong approach.  He shouldn’t ignore Sybil’s assaults.  By allowing her to continue whacking him verbally, his confidence, self-esteem and credibility were undermined.  His staff saw him as likeable but weak.

Henry had some common, self-imposed rules that keep him from acting:

• “It’s just the way she is.  I should forgive her.  Since I can’t change her, I can’t do anything.”
• “The nicest, most reasonable people should tolerate bad behavior, rather than ask the most difficult, hostile person to change.”
• “If I’m nice and reasonable, people will respect me and change.”
• “If I’m angry, if I can’t think of the perfect, polite way of acting, I shouldn’t do anything.”

Henry believed in the Golden Rule.  His psychological explanations for Sybil’s narcissistic behavior also kept him from acting.  He decided she was simply jealous of him and thought he should forgive her.

I disagree: Just because someone was a victim when they were young or feels hurt now, doesn’t give them a free pass to hurt other people.

The first changes Henry made were internal:

• When he stopped taking the attacks personally, he stopped obsessing and began planning effective responses.
• He acknowledged that he should have responded rapidly to Sybil’s initial attacks. The more he allowed them to pass by unchallenged, the more bold she became.
• He committed to protecting himself.  He’d had enough and it was time to say, “No!” And he promised himself that if his first tactics didn’t succeed, he wouldn’t go back on his commitment. He’d simply try different tactics.

So what did Henry do?  He tried an escalating set of responses, increasing in firmness at each new step.  When he got far enough up the staircase of firmness, Sybil finally showed him what was enough.  She stopped.  The rest of their team now saw Henry as strong and smart.  Their respect for him increased

Don’t be a Henry and ignore insults outwardly, while they tear you up inside.  Don’t be a conflict avoidant manager. Immediately, counter any attacks from the Sybils in your life.  Use Henry’s method of escalating firmness to stop bullies.

Learn what you can do to eliminate the high cost of low attitudes, behavior and performance.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

"Nice Girls" Can’t Stop Bullies

Almost every one of the women who’ve interviewed me on radio or TV admitted that they were raised to be “nice girls.”  Their mothers had taught them that the most important value was to be nice, polite and sweet at all times.  They should ignore or rise above bullies; feel sorry for how empty and insecure bullies must feel; how horrible bullies’ family lives must be.  Nice girls should try to understand those mean girls, to forgive them and to tolerate their nasty, insulting, abusive behavior. Nice girls should be sweet and kindly in all situations; not be disagreeable, not make scenes, not lower themselves to the level of the mean girls by pushing back verbally or physically.  Nice girls were raised to believe that the virtues of loving compassion and sympathy were their own rewards and would also, eventually, stop bullying.  Nice girls were to live by the Golden Rule.  Being a virtuous martyr was preferable to acting “not-nice.”

As a result, when these nice girls became adults, they had trouble protecting themselves from bullies.

Many had married nice guys so they didn’t have to worry about bullying at home.  But they didn’t know how to stop bullies at work, especially stealthy, covert, sneaky female bullies.  They didn’t know how to teach their children to stop bullies at school.  They didn’t know how to protect themselves from manipulative, abusive, controlling, narcissistic, nit-picking, negative, self-centered relatives, friends or neighbors.

And, in addition to the emotional scars and the feelings of helplessness and impotence in the face of the real world, they bore a measure of anger toward their mothers for not teaching them how to be effective as grown ups.

The start of their change was to openly admit that, in this area, their mothers were wrong.

Their experience had taught them that they needed to feel stronger in the face of bullies, to learn to act more effectively now and to teach better skills to their children.

They had to decide which values were more important than being nice. They had to adopt a new hierarchy of values to reflect what they’d learned.  They had to discard their childhood rules and roles, and adopt new ones as adults.  Once they made the decision to determine their own values, they felt a surge of power, confidence and self-esteem.

At first they thought that they needed at least two hierarchies of priorities; one for their home life and one for the outside world.  This was abhorrent to many because it sounded like situational ethics.  But it wasn’t.  They would have the same ethical framework and merely different tactics that fit their different situations.

A general example of the new hierarchy they all adopted was that although being nice, sweet and agreeing with people might still be important, protecting themselves and their personal space was more important.  Being treated well was more important than keeping silent and not making a scene or not creating a confrontation.  Speaking up and keeping themselves and their families safe was more important.  They would not allow toxic waste on their “Isles of Song.”

Determination, will and perseverance were more important qualities than being nice.  These qualities gave them the power to take charge of their lives.  They didn’t have to be mean, but they did have to be strong, courageous and sometimes firm.  They were the ones who decided what they wanted and needed; what was right for them; what their standards were.  These decisions were not consensus votes affected by the desires and standards of other people.

Their tactics had to be situational.

In their personal family lives, where niceness was usually reciprocated, they could usually interact by kindly suggestion and often be very forgiving of some behaviors.  But with some relatives in their extended families, they had to be more direct and enforce more boundaries; no matter what other people thought was right or thought they should put up with because the bullies were “family.”

In most other situations – work, friends, their children’s schools – they had to overcome the idea that being open and firm automatically meant confrontation, which they’d been taught to avoid at all costs.  They had to learn how to speak clearly, disagree in a nice and firm way, and make things happen even if it made people uncomfortable; especially people who were abusive or slacking in their responsibility to protect their children.

The hardest skill for many of them to learn was how to isolate some bullies or to work behind the scenes to thwart covert attacks from sneaky, manipulative bullies.  But once they’d stopped thinking that being nice was the most important value, they were able to learn these skills. Expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Vote Selfish, Narcissistic, Insensitive People off Your Isle of Song

Sometimes things are very clear and straightforward even though carrying them out may be difficult.  But that’s a lot better than not being clear. Rabindranath Tagore, Nobel Prize winning poet, said, “Create an isle of song in a sea of shouts.”  This vision provides clarity about the direction we want our lives – situation after situation. But the process varies with the specifics of our individual situations.

We can begin by protecting the ecology of our Isle of Song.  Just as we wouldn’t allow toxic dumpers, we won’t allow people to trash our Isle in any way.

Therefore, we clear the bullies from our lives and we create space for the right people to come in.  The reality shows also say the same thing, although not so poetically.  “Vote selfish, narcissistic, insensitive, nasty, abusive people off your island.”

Who do we allow on our Isle? People we want close to us and who behave the way we need.

Who do we vote off our Isle? Remove anyone who won’t behave according to our standards.  I don’t mean only bullying spouses.  Our lives become much better when we use this general rule in all situations – with our toxic parents, relatives, adult children, friends, co-workers, bosses.

Physical violence is obvious, so our response is usually emphatic; “Go away!”  But the more covert, manipulative, sneaky, control-freaks are harder to detect.  Nevertheless, the same rule applies.  Test people’s behavior.  If they don’t stop bullying, vote them off our Isle.  Good behavior counts more than bad blood.

Covert, stealthy bullies always try to ram their agendas down our throats – with a smile, a laugh, a good excuse.  They say, “I know better, I’m right, I’m justified.”  Don’t pay much attention to the specifics of each excuse.  Instead, watch for the pattern of who they think is in charge and who casts the determining vote.  If they always want control, we know what we’re up against and we know we must vote them off our Isle.  Begging, bribery, appeasement, understanding, forgiveness, unconditional love and the Golden Rule won’t stop them.

They aren’t friends or even acquaintances, although we can be polite and firm while we’re setting our boundaries.

But what can we do about bad blood if we still feel the need to see those people sometimes? One couple I coached created a wonderful image.  They needed to protect both the physical and the emotional ecology of their Isle from a very toxic adult daughter.  In non-technical terms, the daughter was “crazy.”

She could be sweet one moment, but the next, for no apparent reason, she’d blow up and throw an explosive, attacking, vicious temper tantrum.  She’d loudly curse and blame her parents for how bad she felt or what had happened to her.  It was all their fault, she’d yell, because they wouldn’t do exactly what she wanted them to do, every moment, even if her feelings or what she wanted changed in an instant.  In her rage, she’d even try to hit them.

The parents couldn’t trust their daughter.  Actually, they could trust that almost every time they saw her, the daughter would repeat a life-long pattern without warning or provocation.

The parents felt that they had to protect themselves and their much younger children from the older daughter, but they still felt bound to see the “crazy” daughter sometimes.

The image that worked for them was to imagine a long boardwalk from their Isle of Song leading out to a McDonald’s surrounded by a huge barbed-wire fence.  They could tolerate meeting her out there to have a burger once every three-four months.  But at the first signs of a blow up, they’d leave the McDonald’s, close the gate and their crazy daughter was stuck out there.  She could never get to their Isle and trash it with her emotional garbage.  And they’d never allow her to move back home.

That way, the parents could satisfy both values of seeing their daughter and of protecting the rest of the family.  They removed the interaction from their Isle both physically and emotionally.  That solution fit them.

We may be targets but we’re not victims! There are many situations in which we can fairly easily vote someone off our Isle and never interact with them again.  First dates are a good example.

There are also many situations in which we feel stuck by circumstances and choose to use the long boardwalk method to protect our mental, emotional and spiritual well-being.  We decide to interact with the bullies physically once in a while but we’ll protect ourselves.  We’ll always have a way home that we control.

Also, we’ll maintain an emotional distance.  We won’t take what they say or do personally.  We may be unable to stop them from trashing the ocean far away or trashing their own Isle, but we won’t let them trash our emotional Isle.

Some of these situations might be when we decide to care for bullying, nasty elderly relatives or we choose to continue trying to straighten out a child who isn’t old enough to throw out or we accept a rotten boss in a job we can’t or don’t want to leave or we choose to keep living next to jerk-y neighbors or our child may stay in a school that has a special program even though the officials tolerate bullying.

Again, it’s our choice depending on the circumstance and what we want to do.

The key step in these situations is internal: to keep a spark alive in our hearts.  We know that we’re choosing to endure the pollution and noise for a finite time, but that in the end, we’ll get free and vote those people off our Isles of Song.

We can’t allow the worst of ourselves to trash our own Isle. That image can make clear the next steps in our personal development.

We live up to the standards required for anyone to be allowed to stay on our Isle. We develop strength, courage, determination, perseverance – grit.  We vote the selfish, narcissistic, insensitive parts of us off our Isle until those parts develop better ways of getting the wonderful things and feelings we want in our lives.  We become worthy of our own Isle.

Often that requires expert coaching to replace old, out-dated beliefs, attitudes, feelings and habits with new ones appropriate to our Isle.  With expert coaching and consulting, we can learn to command ourselves.  We can overcome the voices of our fears and self-bullying.

Being Judgmental: Do You Need More or Less? – Quick Quiz

Being judgmental has gotten a bad name and for good reasons. Our whole world has experienced the horror wrought by people who felt superior and righteous in destroying other people they thought were inferior or even non-human.  Also, in our personal lives, we’ve experienced the damage done by arrogant, righteous spouses, parents, relatives and others who always knew best and felt entitled to taunt, tease, harass, bully and abuse us or to cast us out.

However, it’s a mistake to use these examples of righteous people with poor judgment as proof that:

1. The process of making judgments is bad.  It’s not.  It’s necessary.
2. We should accept all perspectives and ways of living in the world as equal or as equally valid.  They’re not.

But that’s all abstract.  The real questions are whether we need to be more or less judgmental and which of our judgments are worth keeping and how.  Take the quick quiz.

Before you take the quick quiz, see “Being Judgmental” as having four parts:

1. Discerning; making judgments, estimating what the consequences of some action will be, deciding what we like and what we don’t like.
2. Deciding which ways of behaving are acceptable in our personal space.
3. Making these boundaries in our personal lives stick.
4. Getting righteous, indignant or angry when people do what we think is wrong or dumb, or when they don’t do what we think is right or good or best.

Understanding this process, we can now take the quick quiz to help us decide whether you’re being bullied and whether to be more or less judgmental and in which areas of our lives:

1. Do you ignore early warning signs and get stuck in situations that are painful?  Do you distrust your own judgment?
2. Do other people often tell you what’s right or what you should do?  Do you need to act more on your own judgment and listen less to other people?
3. Do you feel like other people or one other person runs your life or decides what you can or cannot do?  Do you accept harassment and bullying?
4. Does someone else have more control over your time, money, friends or activities?  Do you try to understand, compromise or give in but they don’t?  Are you anxious, stressed or afraid of what they might do?
5. Do you need to get angry before you act?  Do you often feel guilty or ashamed afterward?
6. Do people ignore, laugh, argue or avoid what you want when you insist that they act in certain ways in your personal space?  ?
7. Do people trample over your boundaries?  Do they get away with not changing?  Do you let them stay in your life?  Do they wear you down?  Is life an endless struggle?

If you answered “yes” to most of these questions – if you feel bossed and controlled, if you get taken advantage of, if you’re the one who almost always gives in or tries to make peace, if you rarely get your way, if you have to justify everything you do or ask permission before you can do anything – then you’re not protecting yourself enough, you’re not being judgmental enough and you’re not acting based on what you know in your heart-of-hearts to be true.

If you answered “yes,” to most of these questions, you need to act firmly, courageously, strongly and skillfully on your own judgments.  You need to build your confidence and self-esteem.  You need to take power over your own actions, whether the other person likes it or not.

Many people ask, “But how do I know if I’m right or fair or normal in what I want?  How can I demand what I want when I’m not sure I deserve it or if I might be selfish?”

That way of thinking leads us no where.  That way of thinking puts us under the control of someone else who thinks they know better than we do.  There’s no chance for happiness down that path – only submission.

The path that has a chance of yielding happiness and joy and fulfillment is the path of being discerning, of having more and better judgments, and of making our judgments stick in our lives.

Getting angry, righteous and indignant are motivation strategies.  We typically generate those feelings to get ourselves angry enough to act.  The problem with that method of motivation is contained in “The Emotional Motivation Cycle” (See “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up).  This method usually isn’t effective long-term.

Instead, a better method is shown in “How to Stop Bullies in Their Tracks.”  Trust the signals from our guts when they’re just at the level of irritation or frustration, and use the effective five-step process.  When we act based on that level of emotion, we’ll make better plans and carry them out more effectively.

That doesn’t tell us how to accomplish what we need; that doesn’t tell us how to get free from oppression we’ve previously accepted, but that tells us that we must.  All plans and tactics must be designed to fit us and our specific situation.  That’s why we need expert coaching and, maybe, legal advice.  But now we know the direction we must set in our lives.

Schools Blame Victim, Avoid Bully

Theresa Marchetta, Investigative Reporter for Denver ABC-TV station, KMGH-TV reports in an article and video on a two more incidents in different Denver area schools in which principals made the bullied girls (aged 7 and 12) do all the changing while nothing happened to the bullies.  They were clear cases of, “Blame the victim, avoid the bully.” This, parents’ say, despite the clear policies the school districts involved already have to protect their kids

Clearly, even if there are laws (which there often aren’t), even if there are policies (which there often aren’t), even if there are handbooks (which there often aren’t); that’s not enough.  Obviously, it takes more than pieces of paper to stop bullying.

Even if the necessary paperwork is in place, it takes principals who are willing to act swiftly and decisively in order to stop teasing, taunting, harassment, cyberbullying, emotional and physical bullying and abuse.

Of course, that means that principals must be willing to stop difficult children and often resist their bullying fathers and mothers who threaten to sue the principal and school district administrators.  Principals know where bullying kids learned to bully.

Of course, principals will tend to turn on the targets who they think will be more malleable and less prone to sue.

The first obvious solution is new principals who are upright and courageous, and who will rally all children and parents to help stop bullies.

The second obvious solution is to require principals and district administrators to stop bullies or be fired.  That will give them the impetus to stand up for what they know is right.

We all know the consequences of allowing bullies to get away with maybe a lecture (if even that) and then allowing them continued contact with their targets, the bullying and violence will increase.

The approach of the two principals makes the targeted children feel helpless and that their situation is hopeless.  It starts them down the path to being victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children toward isolation, depression and suicide.

Whatever their reasons, excuses and justifications, would you want to pay those principals to be responsible for your children’s safety?  I wouldn’t.

Colorado Senate is currently considering a bill to start fighting bullying.  According to District 30 House Representative Kevin Priola, “School should be a safe place where kids can go and excel and learn to do reading, writing and math and not have to worry about fear of intimidation.”

Wheat Ridge Rep. Sue Schafer said, “Most importantly, there is research showing that when there is a high level of safety, the CSAP scores go up. Conversely, low safety, CSAP scores go down. This bill is going to raise the awareness of our school boards and our administrators that this has become a serious problem and our bill asks or encourages every school district to do a climate survey.”

The bill doesn’t go far enough or fast enough for the parents of the two girls, who need effective action from their principals right now.

Personally, they’ll have to work hard to keep their daughters’ spirits up.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Mom Demands Daughter's Safety from Bully

Theresa Marchetta, Investigative Reporter for Denver ABC-TV station, KMGH-TV reports on the response of the principal of Roxborough Intermediate School, Douglas County, Colorado to a serious case of bullying. “Irene Rockwell reports that her 6th grade daughter, who had been a peer mentor, choir member, A+ student and student body representative, was made to sit in the hallway so she could hear the lessons while the bully was allowed to remain in the classroom.”

“That was four months ago and until the investigative broadcast, nothing was done to remove the bully from school even though there were many further incidents.”

“The Rockwells said they were in constant contact with Ashley’s teacher, school principal Rick Kendall and other school officials, as the bullying continued.  Yet all along, the Rockwells said Kendall allowed the bully to remain in the same class with Ashley.”

"[Ashley] was sitting outside her class for almost 30 percent of the day hearing instruction because she could not sit in class without being tormented and harassed by this kid," Rockwell said.

“Rockwell read the instructions her daughters received from the school, Ashley and Victoria will sit on the north side of the cafeteria and will sit so she is facing the north wall."

“Soon, Rockwell said, the situation escalated from verbal assaults to physical threats.  My husband and I talked about it and quickly decided we'd be calling the police the next day, Rockwell said.”

If you find this hard to believe, see the video and read the article.  Of course, when principals like Mr. Kendall don’t stop bullies, the bullying and violence increases.

Obviously the principal has not resolved the situation effectively.  Why does the target have to be the one to make all the adjustments and the bully get away with the harassment, taunting, abuse and bullying?

The Rockwells will have to work hard to keep their daughter’s spirits up.  Principal Kendall’s approach makes the targeted children feel helpless and that their situation is hopeless.  It starts them down the path to being victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children toward isolation, depression and suicide.

Whatever Mr. Kendall’s reasons, excuses and justifications, would you want to pay him to be responsible for your child’s safety?  I wouldn’t.

Oh yes.  Remember that the Colorado legislature is now considering a bill to raise public and private funds to educate teachers in how to stop bullies and bullying.  I strongly support the measure, but it’s a drop in the bucket.  It doesn’t require principals like Mr. Kendall and school district administrators to stop bullies.  And there are no penalties for principals like Mr. Kendall who allow bullies to continue attacking our children.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Are Kids Pressured Too Much in School?

With the showings of “Race to Nowhere,” and the publicity surrounding “Tiger Mom” Amy Chua, many people are excited by the debate about whether kids are being pressured too much to get perfect grades in school and to be perfect in extra-curricular activities.  The assumption in these debates is that if we talk and reason enough, if we listen to the kids’ feelings and the parents fears and hopes we’ll figure out just the right balance. That can be a fun debate if someone else is providing the food and drinks, but I think these are the wrong considerations based on the wrong assumptions.

The important question is what can we find that will be so attractive to each individual child that they’ll drive themselves to learn and master themselves and the subject.  That is; they’ll be so excited, they’ll become relentless in their pursuit of mastery in that subject.  They’ll develop determination and self-discipline.  And maybe they’ll continue with that subject all their lives or maybe they’ll move on to a different one.

In a sense, the pressure will come from the inside.  Except that since there’s such joy in being possessed by our own drive and desire we don’t feel pressure; we feel relentless resolve and determination to struggle and struggle until we succeed.

We know the truth when we look at our employees and co-workers.  We recognize the go-getters who are inspired from the inside.  They don’t require intensive motivation to want to excel, although recognition and rewards are nice.  That drive for excellence, that zest and passion for accomplishment is catching.

The corollary of course is what do we, as adults, have that draws us with the same passion and intensity?  I hope there’s something and I hope it never ends.

There’s an archetypal story of Teddy Roosevelt (I believe) going to pay homage to Oliver Wendell Holmes, in his 90s, before the great man died.  When he enters, he sees Holmes reading Plato.  Knowing Holmes age and impending death, Roosevelt asks, “Why are you reading Plato?”  Holmes answers, “To improve my mind.”

Another example of the opposite is a person who, at age 45, said she didn’t need to learn anything more in her life.  She knew enough to make it the rest of the way.  So she kept trudging in her rut the rest of the way.  Where’s the excitement and joy in that?

Distinguish between what’s worthy of your life’s energy and what wastes it.  Then do it with passion and intensity, with joy and wonder.  What could be a better use of your time and energy?

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Are Relentless School Bullies Stopped by Mediation?

I’ve often seen principals, guidance counselors, teachers and district administrators recommend mediation even for relentless school bullies and their targets, even after the bully has taunted, teased, harassed and abused the target for months and the school officials haven’t changed the bully’s behavior by asking, encouraging, begging and bribing the bully. In these situations, the principals finally give up and throw the burden back on the defenseless targets by saying that the kids have to work things out on their own.  In these circumstances, this recommendation is a cowardly abdication of adult responsibility and authority, and it’s totally wrong.

Of course mediation and the weight of peer opinion and condemnation can be effective in some cases.  For example, in situations in which two kids got into it with one time, it’s possible to bring them together and build a bridge of civility and even respect.

But in recommending one-to-one mediation when the school officials have already failed, the officials have taken the third step in converting your targeted child into a victim:

1. The first step was in not protecting the target, in not removing the bully, in not having consequences for the bully and his family the next time the bullying occurred, in not kicking the bully out of school.
2. The second step in converting targets into victims is usually taken in cases where the principal, teachers, counselors and school district administrators have been unable to rehabilitate the bully through asking, teaching, begging and bribing the bully.  They make the target pay the price by removing him from the classroom or by simply looking the other way when the bully acts and then stonewalling and lying to the target’s parents.  They hope the target will be less stubborn than the bully and will agree to suffer in silence.  However, when the bully realizes that he has power, he usually increases his violence because no adult is making him stop bullying and other kids are afraid of him because he can get away with doing what he wants.
3. The third step that uncaring, lazy, weak, inept or cowardly principals take is when they blame the target.  They say, “You must be doing something wrong because the bully’s still picking on you.  Therefore, if you get together and apologize and promise to do whatever the bully wants, he won’t have a good reason to abuse you.  If you can’t make him change, it’s your fault.”  They call that “Mediation.”  That kind of mediation assumes that the target did something wrong, that the bully has good reason to be angry and abusive, and that the bully will stop when the target grovels.  That form of mediation completely ignores the truth that relentless bullies are predators. For whatever reasons – their own pain, their drive for power and position – they will keep bullying until they’re actually stopped.

This approach makes the targeted children feel helpless and that their situation is hopeless.  They’ll be victims for life.  It destroys self-confidence and self-esteem.  It stimulates anxiety, stress, guilt, negativity and self-mutilation.  It starts children down the path toward isolation, depression and suicide. Parents, when principals have gone on weeks and months making excuses why they allow the bullying to continue, they’re telling you that you’re on your own.

• They won’t stop the bully; they’ll look the other way.  They’ll let your child sink or swim on his own in the shark-infested waters of the playground, cafeteria, lockers, hallways, bathroom or bus.
• They don’t care about your child’s feelings or problems.  They either care about the bully’s feelings more or they simply don’t want to deal with a difficult problem.  Don’t let your child entertain self-doubt or negativity.  Don’t give in to stress, anxiety, hopelessness or depression.  Don’t go down that path to helplessness and suicide.  Keep your child’s confidence and self-esteem high.  You and your child can stay strong and courageous; you can stop the bully.
• Encourage your child to maintain his inner strength and move up a staircase of increasing firmness to try to get the bully to look for easier prey.  All tactics depend on the situation, but there are some general guidelines.
  • At the bottom of the staircase we try peaceful, friendly methods.  We ignore it, we say ouch, we ask the bully to stop, we try to deflect it with jokes, we avoid contact.  If that stops the bully, your child wasn’t really dealing with a relentless bully.  If the bully doesn’t stop, if the violence continues, we need to teach our children to push back verbally.
  • If verbal methods don’t stop the bully and the school officials won’t stop the bullying, especially with younger kids, when it’s one-to-one and the kids are the same size, your child must be prepared to beat up the bully, if possible.  Prepare your child with martial arts training.  Of course you must be aware that the older a bully is, the more likely he is to be carrying a weapon.  I’m going to this level because you’ve already failed using every peaceful means you can.
  • I’m assuming that the principal and district administrators have not stopped the bullying while you’ve been talking to them and your child has slowly gone up the staircase.  Of course, when your child hits back those cowardly principals will attack your child because, they’ll say, “We don’t condone violence,” even though they permitted the bully to be violent for months.  And usually, they permitted his friends to pile on by attacking your child verbally and physically or through cyberbullying.  They’ll suspend your child for fighting back.  Arrange for your child to be prepared and happy.  Go to Disney World as if you won the Super Bowl.  If the bullying stops because your child is ready to fight again, it’s worth the trip.
• Since you won’t have legal redress – principals can’t be fired if they don’t stop bullies – your only alternative is plenty of bad publicity.  You’ll need a lawyer and the ear of sympathetic reporters.  Get your documentation together and make it public; minutes of all the meetings with the principal, emails and letters received by the principal expressing your concerns for your child’s safety and containing the minutes of the meetings.  Look for a reporter or station manager who was bullied and not protected when he or she was a child.  They might champion your cause.
• The most important consideration is your child.  Eventually, you want your child to get a good education.  You must increase his strength, courage, character and will.  You want him grow up to look back at the bully and the authorities who didn’t protect him as insignificant.  They were speed bumps in his life that he’s overcome and doesn’t even think about now because his life is so wonderful.  That may mean that you remove your child from the care of school officials who don’t care about his physical, mental and emotional well-being and safety.

By the time the principal suggests mediation, you know you’ve given them too much time and trust.  You’ve been in an adversarial relationship and you didn’t recognize it.  Now you know.  Act wisely and tactically.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Will Colorado's Anti-Bullying Bill Stop School Bullies?

The Colorado House of Representatives is considering a bill to stop school bullying (House Bill 1254).  In an effort by some legislators “to be proactive…so we don’t have a sensational suicide in [Colorado],” the core of the bill will:

• Create a committee to study the problem.
• Set up an agency to solicit funds for training of teachers on how to combat bullying (when funds are available from public and private sources).
• Require use of uniforms to “encourage school pride and unity and promote uniformity of dress.”
• Set up a voluntary statewide survey of schoolchildren about bullying in their schools.
• Bar teachers or school administrators from punishing students who report bullying.

The program would continue until July 1, 2016, at which point its effectiveness would be reviewed.

To be kind, this is nice but falls far short of what’s needed to protect children and prevent more suicides.

To be honest, this means nothing.  But it allows legislators to say they’re doing something to stop bullies and bullying.

Notice there is:

• No requirement that principals, teachers, counselors and district administrators are required to have proactive programs designed to stop harassment, taunting, teasing, bullying or abuse.
• No requirements for school officials to be responsible for working with law enforcement officers to stop cyberbullying.
• No consequences or legal penalties for school officials who don’t stop bullies or who actively protect bullies or who remove victims from classes and activities while still allowing bullies and their friends complete access to their targets.

If you don’t think that principals and other school officials ignore bullying, then read about the many suicides that have occurred in the past year.  In almost every case, the parents say that they talked to principals many times over 6-12 months, but the principals now claim that they didn’t know what was happening.  Also, consider why they need a law to “Bar teachers or school administrators from punishing students who report bullying.”

Even worse are people who pretend that present laws are enough or that it’s too hard for school officials.  For example:

• “Jane Urschel, executive director of the Colorado Association of School Boards, said the bill would not only be burdensome for schools who will have to form and adopt a new bullying policy, but it also asks them to address an issue they are already acutely aware of.  This bill would put mandates on districts that they can’t afford.  The school districts are not ignoring this issue and want every child to be safe.  Schools already have a handle on this.”
• “Rep. Robert Ramirez, R-Westminster, has already said he is skeptical of the need for it. ‘I have a huge problem with legislating personal behavior.  Bullying is something that is already addressed by schools as incidents occur. A state law isn’t going to change anything.’”

I’d point out that:

• School officials do not have a handle on this.  In answer to Ms. Urschel and Representative Ramirez, the problem is that there are no laws that require principals to stop bullies.  That’s why there are so many cases in Colorado in which bullying is tolerated, which means condoned.  For example, see the investigative report by Theresa Marchetta of KMGH-TV (ABC affiliate in Colorado).  Without laws, principals can do nothing to stop bullies and be safe from personal consequences.  In addition, with no additional funding, many schools in Colorado with principals who want to prevent bullying manage to do so.  I live in Colorado and have grandchildren in some of those schools.
• When there are no laws or there are no penalties for breaking laws, people do what they want with impunity.  Can you imagine how effective laws against robbery and murder would be if there were no penalties?  How effective would child labor laws or laws to prevent unsafe working conditions be with no penalties?
• Individual school and district officials are now the ultimate and only judges.  With no laws or penalties, they are the final court of appeals.  Parents of children who are being relentlessly bullied cannot force officials to protect their children.  The only recourse for parents is adverse publicity.
• We know what will change the whole system.  It’s not suicides.  It’s when principals, teachers, counselors and school district administrators are fired for not protecting our children.  It’s when law suits are successful against officials who are being paid to be responsible for protecting children but fail in that primary duty.  Suddenly, all the excuses and foot dragging will be gone.  A few principals will quit and I’ll applaud.  The rest will magically discover reasons why and how they can make programs that stop bullying.  In other contexts it’s called “skin in the game.”  Right now, school officials don’t have any skin in the game.

I’d think that Ms. Urschel and Representative Ramirez were actually interested in stopping bullying if they came forward with strong, realistic, effective proposals of their own, complete with penalties, instead of merely being critics.

The problem is not lack of money of lack of an effective system.  The problem is that we don’t have good enough people responsible for the safety of our children.

According to the Colorado Trust Bullying Initiative, of students surveyed in 2008: * 57 percent reported verbal bullying * 33 percent reported physical bullying * 10 percent reported online bullying

We need laws that criminalize the behavior of bullies and of principals, counselors, teachers and school district administrators who put our children at risk by not stopping bullies.  And then we need people with courage who are willing to act.

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Stop Bullies: Ignore Their Excuses, Justifications

Jane’s sister, Betty, seemed to have been born with a vicious tongue.  She attacked everyone relentlessly.  Holidays with the extended family were a misery for Jane and her family.  Nobody, not even their mother, stopped Betty.  Everyone was afraid to complain directly to Betty.  If they did, Betty would turn on them even more spitefully before. According to Betty, nobody’s children were good enough – they were all ugly, stupid, ignorant, mean or bad.  They were too fat or too skinny; they ate too much or too little; they ate too fast or too slow.  They dreamed too big for their non-existent talents.

Betty laughed joyfully when she pounced on someone’s mistakes, no matter how trivial or irrelevant.  Their choices were always wrong, their clothes and manners were wrong.  Betty always knew better and rubbed everyone’s nose in it.

Some of Betty’s reasons excuses and justifications for why she was so hostile were:

• “I’m right.”
• “Those are my feelings.  It’s my honest opinion.  You wouldn’t want me to repress how I feel, would you?”
• “You're too sensitive.”
• “I’m doing it for their own good.  You’re too soft on them.  They’ll never get better if you don’t correct them.”
• “I had to take it when I was a kid.  It’ll make them stronger and tougher.”
• “They have to learn to take it.  They’ll get it like that in the real-world.”

Of course, everyone can have a bad day and be grumpy.  But with Betty, it was everyday and it was relentless, hostile and mean-spirited.

The family had many reasons, excuses and justifications for why they allowed her to behave the way she did: “That was just the way Betty was and had always been.  She’d probably been hurt a lot when she was little.  She was probably jealous and couldn’t hold it in.  If we say anything, it’ll only get worse and it’ll split the family into warring camps.”

I’ve seen many Betty’s of the world use the same reasons and excuses as justification on one side and, on the other side, many families use the same words to forgive bullies when they harass, taunt, abuse and verbally, emotionally and physically batter family members or people at work.  Bullying spouses and teenagers, and toxic parents and adult children are masters at giving excuses and arguing forever.

Bullies want us to try to argue with their reasons, excuses and justifications.  The more we argue, the more we’re engaged without their ever changing.  If we make a good point, they’ll change the subject and give another excuse or cite a different time when they were right.  They’ll never admit that they need to change; that’s how we know they’re bullies.

Or, if we challenge them, they’ll explode and make our lives miserable.  And it’ll go on forever until we give up and simply accept the abuse.  That’s how we know they’re bullies.

Or, if we challenge them, their feelings will be so hurt that they’ll withdraw into a very loud silent treatment.  And it’ll go on forever until we give up, admit we were cruel, promise never to attack them again and simply accept the abuse.  That’s how we know they’re bullies. What can Jane do?  Remember, all tactics have to be designed to fit our specific situations, what we want to accomplish and the limits of our comfort zones.

Jane once asked Betty not to say anything to Jane’s children; Betty was hurting them and Jane had told them take it because Betty was their aunt.  But Betty hadn’t changed.  Finally, Jane decided that she wasn’t going to expose herself and her family to any more of Betty’s abuse.  She’d end the unrelenting negativity, harassment, criticism, blame, shame and guilt-trips.

She decided to use a stepwise approach that had been successful with a friend who’d acted like Betty.  At each step Jane would get more firm.  About half way along the path, Jane’s friend had changed rather than lose Jane’s friendship.  If Betty didn’t change, Jane would simply avoid any occasion to be together.

Jane’s steps were:

1. Once again, she asked Betty to stop talking the way she did and to find nice things to say.  She asked Betty to be nicer, kinder and more polite to family than she would be to strangers.  But Betty didn’t stop.
2. She didn’t debate or argue with any of Betty’s reasons, excuses or justifications.  She simply said that she was asking Betty to change what she said.  But Betty didn’t stop.
3. She told Betty she wanted her to feel differently but if she couldn’t, she still wanted her to take charge of her tongue and to repress herself; being an abusive bully is worse than repressing herself.  But Betty didn’t stop.
4. She told Betty that if the brutality continued, she wouldn’t come if Betty was present. That would cause a rift in the family and it would be Betty’s fault.  Betty didn’t stop.
5. Jane told the family she’d decided that she’d never let bullies treat her and her family the way Betty did.  She had to take charge of keeping them safe from people who polluted their emotional environment.  She asked them to choose the behavior they’d support even if that meant they all told Betty to change or they’d stop inviting her.  Jane reminded them of what Mr. Spock said, “Never sacrifice the many for the sake of the one.”  But Betty didn’t stop.

At each step, Jane felt that she was being more and more firm, and more and more clear about the consequences.  Jane was not making emotional, but idle threats; she did what she’d promised.

Jane decided that behavior was more important than blood.  More important than victimizing her children by subjecting them to their Aunt Betty’s viciousness, was setting a good example by protecting them from abuse.  She didn’t want them to experience the anxiety, stress and discouragement that had accompanied visits with Betty.  That meant they didn’t see Betty any more.  That also meant they saw the rest of the family only on one-to-one occasions when Betty was not present.

Over the years, Jane saw that the rest of the family still made excuses for Betty’s behavior.  Sometimes someone would argue with a specific statement or reason or excuse, but Betty would argue forever and not take back what she said or how she said it.  They still looked for psychological reasons for why she acted that way, as if, if they knew why, they could say some magic words and Betty would be cured and become civil.

Over the years, the same conversations were replayed after extended family gathering except in Jane’s house.  There, Jane and her family had a wonderful time; free from criticism, bullying and abuse; free from the endless re-hashing of Betty’s latest attacks.

Once Jane had cleared the abuse out of her family’s life, they were able to find friends they loved being with.

With expert coaching and consulting, we can look at individual situations and plan tactics that are appropriate to us and to the situation.  We can overcome the voices of our fears and self-bullying.  We can overcome childhood rules to give in to or argue with bullies’ excuses, reasons and justifications.  We can become strong and skilled enough to stop bullies in their tracks – even if those bullies are blood relatives.

“How to Stop Bullies in Their Tracks” has many examples of adults getting over their early training and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Colorado Needs Consistent Anti-Bullying Programs

We all remember: Colorado was home to the Columbine High School shootings in 1999.  But as Jessica Fender reports in the Denver Post, “More Consistent Anti-Bullying Program Urged for Colorado,” after 11 years “good intentions have devolved into an uncoordinated approach that ignores best practices in some instances and leaves state authorities with no clear picture of how well the myriad policies work.” As, “Susan Payne, [who] directs the state's Safe2Tell effort, [says,] ‘One of our issues is there is no consistency.  While each school has to have a bullying policy, their policy is unique to their school.’”

They’re right, but laws and policies are only the first of a number of necessary steps.

Instead of thinking about which component is the most important, let’s look at what’s necessary in a different way.  Think of what we need to stop school bullying as if you were imagining a target with a bull’s eye in the center.  Everything in the bull’s eye is necessary.  If you leave out one of the elements in the bull’s eye, you won’t be successful.

So what’s in that core bull’s eye?

1. Effective, well-written laws to specify what’s illegal; that is, what’s bullying.  Without these laws, people like Lori Drew, the mother who set-up the Facebook page and led the attack that caused teenager Megan Meier to commit suicide, can get away with that behavior.  Or the kids who tormented Phoebe Prince, Asher Brown, Jon Carmichael, Ty Smalley, Jaheem Herrera, Brandon Bitner, Samantha Kelly, Billy Lucas, Carl Joseph Walker-Hoover and so many others in 2010 until they committed suicide, will also get away with it.  Don’t limit the laws to include only protected categories of victims based on race, sex, religion, sexual preference, etc.  Be inclusive about the abuse, no matter who it’s directed against.  Maybe the phrase about protected categories should be, “…including but not limited to…”  Laws should contain provisions against verbal bullying and cyberbullying, as well as physical violence and abuse.
2. Require all schools to have policies.  Make principals, staff, school district administrators and school boards legally responsible for stopping bullying in their schools.  This way, reluctant, lazy, uncaring principals will be forced to act or face criminal and civil penalties for their failure to protect targets of bullying who are in their care.  Also, responsible officials and administrators will have legal support for taking effective action to discipline bullies in the face of bullying or uncaring parents who would sue them for disciplining their bullying children.
3. Require all schools to have programs designed to stop bullies.  These programs should contain a sequence of swift and firm steps to remove bullies from schools and school activities like sports.  The steps should focus on protecting targets first, and rehabilitating bullies only after they’re removed.  Effective anti-bullying programs also educate bystanders to become witnesses.  That requires spelling out what witnesses should say and do, who they should report to and how principals and teachers will keep them anonymous and protect them.  Effective programs also include close contact with police, especially in cases of cyberbullying and physical abuse.
4. Require training for everyone involved with school children, including bus drivers and cafeteria monitors.  Increase recognition of the more subtle but very pernicious forms of verbal and emotional bullying.  Increase awareness of the difference between episodic arguments and even fights between kids versus destructive patterns of taunting, harassment and physical bullying.  Give all staff specific steps to follow in documenting and reporting bullying.

Colorado’s Safe2Tell program is a wonderful effort to help kids come forward anonymously and to bring legal pressure to bear on bullies, their parents and school officials who need to act.

Of course, laws, policies, programs and training are merely the necessary guidelines on paper.  What makes them effective are dedicated people who are concerned and courageous enough to stop bullying.

Consulting and coaching within individual districts and schools does produce effective programs, stimulates the leadership of strong principals and energizes the support of good teachers and staff.  In addition, there is a natural weeding out of people who choose not to act effectively and shouldn’t be put in positions of responsibility for children’s welfare and education.  Effective programs develop and highlight models of great adults acting on behalf of children.

We don’t need to wait until there are more studies about why bullies bully.  We don’t need to wait until we have more studies to define all the consequences of bullying that turns targets into victims.  We don’t need to wait until we can write perfect laws, policies and programs.

We know enough about the stress, anxiety, depression, self-hatred, negativity, and loss of self-confidence and self-esteem, to know that the effects of being a victim can be life-long.  Just as successful school bullies tend to become bullies as spouses and parents, and bullies at work, so victims of school bullies tend to become victims as spouses and parents, and at work.

We know enough to act now to stop bullies.  We do need to act before more lives are ruined while we analyze, debate and vacillate.  I’d rather err on the side of protecting targets at the risk of being to harsh on a kid that wasn’t really a relentless bully, than the present situation that errs on the side of protecting bullies and leaves targeted children isolated, unprotected, helpless and thinking that suicide is the only way to end the abuse and pain.

Expert coaching of kids and families helps them become strong and skilled enough to resist being targeted by bullies and to stop the bullies in their tracks.  These children do not become victims of bullying.  And their parents learn how to make school administrators, principals and teachers do their duties, even if they’re reluctant.

Stop Your Teenage Bully

Parents who bully children, and parents who bully and abuse each other are all too common, but an often unrecognized bullying situation is teenagers who bully their parents, especially their single parents. Of course, teenage girls can be manipulative bullies, but for a typical example, let’s focus on a 19 year-old boy who is mentally and physically capable of being independent but who’d rather sponge off his mother and lead an easy life at home.  He’s not working enough to support himself, he’s not succeeding in full-time school and he’s not struggling sixteen hours a day to become an Olympic champion.  He’s merely hanging out trying to have a good time every moment.

These adults can become physically as well as verbally abusive.  Their simmering rage when they’re thwarted can be frightening.  Usually they’re selfish, narcissistic control-freaks, lazy, demanding and surly, and feel entitled to whatever makes their life work most easily.

They’re good at arguing.  They want to convince you that “love” and “support” mean that you give them money.  You have to love and give to them, but they don’t have to give anything in return.  Their hidden assumption is that if you can’t make them agree with any changes, they don’t have to change.  They’re masters of whining, complaining and blaming others, especially you, for their problems.

They’re great emotional blackmailers: “A good, loving mother would take care of me while I’m getting it together.  A caring mom would help me.”  They’re also master manipulators of your fear that, if you don’t cater to them, they’ll fail in life and it’ll be your fault, not theirs: “I need your love to keep me away from bad company.  If you kick me out, I’ll be emotionally damaged.”  They’ll subtly hint that they’ll commit suicide if you don’t coddle them.  They always have a friend who has a “good mother” taking care of him.

Your caring and fear make their arguments seductive.  No matter how much you had to struggle on your own to be successful, it’s easy to think that if you only give them one more chance, they’ll finally wake up and get it.  So you give him one more chance – over and over and over.

Popular culture also makes their arguments seductive.  Most people have been raised to think that loving your child (“mother’s love”) means giving them what they want.

In my experience, one path in dealing with healthy, intelligent teenage boys almost guarantees failure.  That’s the path of giving them what they want.  The more you let them leech off your energy, wallet and good will, the softer they’ll become, the harder it will be for them to become strong and independent, the greater the chances that they’ll fall in with other lazy losers.  The more you give them, the more lazy, entitled and spoiled they’ll become.

In my experience, the path that has the greatest probability of success is to kick those little birds out of the nest before they grow too big for their fledgling wings.  They’ve already grown too big for the nest.  In order to fly, they need to strengthen their wings by use under pressure and stress.

Of course there’s a risk.  They might fail and turn to drugs, booze or burglary to support themselves.  They might give in to depression.  But, in my experience, staying home wouldn’t prevent that.  Leeching off you will only make them weaker.

Confidence and self-esteem are developed by succeeding at real and difficult challenges in which there’s a chance of failing.  Staying at home avoids important, meaningful challenges.

Some of the things to say to them when you tell them they’re moving out, depending on the circumstances, are:

• “I know that inside you, you have this great one of you struggling to take charge of your life.  Now’s your chance for that ‘you’ to take over.  Struggle and succeed.  I’d rather you struggle and prove me wrong while hating me, than that you love me and stay here as a whining, complaining loser.”  Use the word “loser” a lot.  Challenge them to prove you wrong.
• “This is not a discussion or a debate; you don’t get to vote.  This is definitely not fair according to you.  I know you think I don’t understand your side of it or how hard it is in today’s economy, but that’s the way it is.  I’m protecting myself from my own flesh and blood, who’d suck me dry if I let him.  You can try to argue but it won’t change anything.  It’ll just waste your time.  If you threaten me or damage the house, I’ll call the police and there’ll be no going back.”  Don’t engage in debate.  Walk away.
• “I love you and this is scary for me, but that fear won’t stop me.  If you become a loser, just like (fill in the blank), I’ll be sad and cry that you wasted your life, but I won’t feel guilty.  I won’t regret what I’m doing.”  Then walk away.
• “I’m going to have a joyous, good time in my life.  After you move out, if you make it fun for me, I’ll take you out to a restaurant sometimes or have you over for a good meal.  But if you nag at me and make it a rotten time, I won’t want to waste my time with you.  Your job is to make it fun for me to be with you.  Yes, that’s blackmail.  You pay for my attention, kindness and money.  Be the nicest to people who are closest.  Be nicer and sweeter to me than you would be to a stranger.  Suck up to me as if you want something from me.  You do.  Even if you can prove to me logically that it’s not fair, that’s the way it is.”
• “You, my beloved son, are now facing the choice we all face in life at this age.  Will you settle for being a loser with a good excuse – your mother didn’t love or suckle you enough – or will you be a winner despite your mother?  Every one of your ancestors faced this.  Your ancestors lived through plague, famine, flood, war and slavery.  They lived through worse than you.  I know you have the stuff of a hero in you.  Your choice is whether you bring that out and succeed, or to be a whining, petulant, blaming loser.”
• You have the body and mind of an adult.  You want to make adult choices in living the life you want.  Now you’re being tested.  Being an adult means taking care of yourself financially and physically.  You probably didn’t prepare yourself.  That’s your problem.  I could never teach you anything because you never listened to me when I gave you good advice.  We both know that.  You think you know everything.  You think you know what’s best for you.  Now prove it.  The less you learned useful skills, the more you’ll have to struggle now.  So what?  That’s just struggle.  I hope you’ll grow strong by struggling.”
• Mom, make a specific plan.  For example, “You must be out by (date).  If not, I’ll throw your stuff out the window and call the police if I have to.  No negotiation.  No promises.  We allow little children to get by on promises and potential.  When they’re 13 or so, we start demanding performance.  Now that you’re 19, I demand performance.  Your performance earns what you get.”  Mom, don’t give in to satisfy one more promise.  Think through what you’ll give, if anything, and under what conditions.  My bottom line is, “Make me enjoy it and I’ll consider it.  Beat me up, physically or verbally, and you get nothing.”  The more calm you are, the better.  If he can get you upset, he’ll think he can win again…as usual.

Your teenager will be sneaky and manipulative in pushing your buttons and boundaries.  He’s mastered manipulating you for years.

Single parents are often easier to bully than couples.  For example, see the case study of Paula bullied by her daughter, Stacy, in “How to Stop Bullies in Their Tracks.”

Stepchildren can jerk your chain more.  A couple that disagrees strongly (one stern and one permissive) can be the worst case scenario.

This is a start.  Because all solutions depend on the specifics of the situation, you will need coaching.  Some circumstances that might alter your plans are if your teenager is not physically or mentally competent or needs extensive mental health counseling or is 13-16 or is a girl or there are drugs or alcohol involved or there are younger children at home?

Stay strong and firm.  Don’t let him move back in even for a just week or month.  It’ll reinforce the laziest in them and it’ll become permanent.

Stop School Bullies: Use Laws, People, Programs

In their article in the New York Times, “There’s Only One Way to Stop a Bully,” Susan Engel and Marlene Sandstrom focus on the educational aspects of programs designed to stop school bullying.  Let’s look at the whole picture and especially at the piece that’s usually missing from ineffective school programs:

• Laws: Over 40 states have passed laws to specify school bullying behaviors and to make them illegal.  That’s a necessary step.  Good laws give legal leverage to principals, school district administrators and teachers who try to stop school bullies.  Good laws can also force reluctant school principals to implement and enforce effective programs to protect the targets of bullies.
• Programs: Laws, by themselves, will not stop bullying.  Also, expensive, off-the-shell anti-bullying programs won’t stop bullies as long as the programs remain in their binders and are used merely as window dressing to show the appearance of compliance.  Furthermore, programs that are focused on rehabilitating or therapeutizing bullies are ineffective.  Since the only consequence for bullies in these programs is lengthy lectures, they have no reason to change their behavior and they victimize their targets more brutally.  Real bullies are adept at manipulating the system and do-gooders who run it.  Effective programs are designed for specific schools and school districts by participation between a consultant, principal and teachers that broaden to include staff, parents and students.

• Effective Programs: The motivating force behind these programs is proactive, responsible adults who don’t wait until a flagrant case is brought to them or they are surprised by a suicide.  Effective programs educate teachers and all staff to observe, intervene and report bullying situations.  These programs educate all staff, children and parents about behavior that’s acceptable, how that behavior will be rewarded and how to stop behavior that absolutely won’t be tolerated.

Effective programs have clear procedures and consequences at every step of the way.  Ineffective programs move much too slowly; they protect the rights of bullies to have a lengthy process of rehabilitation while they give bullies continued access to their targets.  Effective programs begin with protecting the victims; they move swiftly to remove bullies even if that interferes with the bully’s educational opportunities.  These programs begin the first day of school and are reinforced weekly.

• People: Everyone must be involved in backing an effective program.  Irresponsible adults pretend that they don’t know who the bullies are or where it occurs or they think that the Golden Rule will change the hearts of real bullies.  Responsible adults will have a strong commitment to making their environment safe.  The children must be taught what is expected of them and how to respond if they’re bullied or if they witness bullying.  Kids must also have a way of finding help with temporary urges to act like a bully.

A critical group is parents.  Principals need core groups of parents to support efforts to stop bullies, despite threats from bullying parents.  Also, parents can lead the efforts to communicate and to set the tone of acceptable behavior with other parents.  Vigilance and involvement are necessary to maintain the standards.

• How to recognize real bullies.  If you think of all students as fitting on some version of a Bell curve, you’ll see that some kids won’t ever bully while most are in the middle group – they’ll accept the prevailing tone and behave in ways that are praised or tolerated.  That’s where education and a tone of no-bullying can influence their behavior.

But no matter how much they are indoctrinated, they’ll try bullying when they’re having a bad day or a bad year in their personal lives.  If they’re not stopped, they’ll be encouraged to continue and they’ll even act worse.  If cliques get formed to pick on scapegoats, these middle-ground kids will be tempted to join or at least to look the other way.  If the individuals in the cliques are stopped and punished, kids in that middle group will tend to remove themselves from the cliques and to fit into the prevailing tone of civilized behavior.

None of the kids in those two groups are what I call real bullies.  Real bullies are at the end of the curve.  They come into school with bullying as their main tactic to get what they want and to assert themselves.  They are predators who won’t change because of lectures and indoctrination.  They must be stopped or they’ll set the tone of acceptable behavior and draw other kids into bullying and abuse.

• The missing and critical elements: Stop bullies; remove them; deal with their bullying parents.  The “one way” Engel and Sandstrom focus on, like most experts in this field, is to educate bullies and encourage other students to befriend and involve the bullies in inclusive activities.  They stress expressions like “be good to one another,” “be kind,” “cooperate,” “relationship,” “friendship” and “bullies require our help more than punishment.  These are important for everyone to hear and they can set the tone for the kids in the first two groups but they’re not enough to stop real-world bullies.

The missing elements that are critical to stop predators are swift and firm responses of adults to remove and isolate bullies, and to let parents of bullies know what is going on and what behavior will not be tolerated.  Principals, teachers and staff set the tone by their actions, not their words.  They show what behavior will be accepted and what won’t.  Too often, principals won’t be straight forward, clear and firm with the parents of bullies.  Too often, principals take the path of least resistance because they’re afraid of bullying parents who threaten law suits.

Good programs also teach children how to “defend” and “stand up” for each other.  Good programs make children feel safe in becoming active witnesses instead of remaining passive bystanders or reluctant collaborators.

Stopping bullies is the first and necessary step to gain leverage to teach bullies that their old tactics won’t get them what they want.  It’s more important than knowing if bullies are seeking love or power, or have low self-esteem, or simply don’t know better.  When bullies discover that their old tactics no longer work, they’re more willing to learn new tactics to make their way in the world.

Real bullies are very strategic in their behavior; they harass, bully and abuse kids who the other kids won’t protect.  Or, like little scientists, they’ll bully a kid once and keep score of that kid’s response.  If the targeted kid is ineffective in stopping a bully, bullies will take that as an invitation to do whatever they want with impunity.  They’ll continue to increase the frequency and severity of the abuse until they’re stopped.

All kids know whether the adults will protect them or if they’re on their own in a jungle in which power, not right, rules.  Just as all students know who the bullies are and what areas of school are unsafe, examples of the consequences meted out to bullies will spread instantly.