How NOT to raise spoiled brats

Let’s begin talking about how not to raise spoiled brats by listing the top seven methods that do create lazy, selfish, narcissistic, arrogant, entitled, bullying tyrants. The underlying attitude that creates demanding, abusive bullies is the false idea that if children are never thwarted or forced to do what they don’t want to, they’ll be more creative and happy, and their self-esteem will be higher.  This attitude is very prevalent among the helping professions; especially therapists and teachers.

What I say may anger people who think in black-while, all-none terms.  Those people think that the only choices are total freedom and praise, or beatings and total repression.  How silly to think that way.

My top seven attitudes, approaches, techniques, methods to create willful, domineering brats and teenagers are:

1. Always give them everything they want and give them control of every decision.  Teach them that if they don’t get what they desperately want at the moment, they’ll never be happy.  Never force them to do what you want.  Always try to get them to understand that you’re right, so they’ll willingly do what you want them to.  Don’t act until they give you permission.
2. Never correct them or say, “No.”  Help them think they’re sensitive, weak and fragile.  Be afraid that if their feelings are hurt, they’ll never get over it.
3. Never show displeasure or tell them that they failed to meet your expectations.  Always tell them that their efforts are good enough; no matter how pathetic the results.
4. Always tell them that they should succeed instantly or that what they can’t do easily isn’t important.  Tell them that hard work and struggle aren’t important.  Blame everything that they don’t like on other people (bad friends, bad teachers, bad schools, bad society), not on their insufficient or mediocre effort.  Always tell them that the world is supposed to be fair and to make them happy.
5. Be afraid that if they’re unhappy or angry, they won’t love you.  Always try to be their confidant and best friend.  Give in to their fits and temper tantrums in order to get them to stop.   Train them that you’ll give them whatever they want if they throw fits in public.
6. Always excuse their bad behavior because they’re “cute” or “creative.”  Always excuse them from chores because it’s no fun for them.
7. Instead of calmly applying consequences whether they like it or not, always let them misbehave without correction or consequences.  Hold your tongue or repeatedly tell them not to do something, but don’t actually do anything effective until you can’t stand it anymore and you throw a fit.  Never smack their bottoms or grab them to make your point or to let them know that sometimes they will do what you want, no matter what – even though that’s the only thing that will get them to do what you want.

If you start these approaches when they’re infants, you can create manipulative, demanding teenage bullies who think they’re entitled to everything they want and you’re supposed to provide it.  They’re the kind of children who may be living at home when they’re 40.  Will you wonder why, deep down, you don’t like them any more than they like you?

Of course, don’t go to the other extreme and beat them into submission.

Don’t give in to guilt when you thwart them with your, hopefully, high expectations.  Don’t give in to coddling and wishful thinking when they try to wear you down.

Think of the qualities you want them to develop and give them many opportunities to practice.  Here are nine, for example:

1. Will, self-mastery, courage and discipline.
2. Emphasis on action and seeking solutions instead of blame.
3. Grit – determination, dedication, drive, commitment and focus.
4. Persistence, perseverance, patience, endurance and tenacity.
5. Resilience, flexibility and humor.
6. Comfort in change, ambiguity and the unknown.
7. Heroism in the face of discouragement, so you’ll treat obstacles like speed bumps.
8. Taking calculated risks and making the most of opportunities and luck.
9. Learning from great models, heroes, mentors and coaches.

Without your guidance and discipline, they won’t magically develop those qualities when they’re 25.

Stand up and say that you do know better.  Don’t give in to bullies; especially when you love them.

See:  How Not to Raise Spoiled Brats http://www.youtube.com/watch?v=f8g8wbgKKcs

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

Managers must confront manipulative, troublemakers

Dealing effectively with problem employees can be hard – and risky.  Courage, judgment and skill are required, and supportive leaders help.  Despite the difficulties, if you want a productive environment, exposing the problem is necessary. Why is it so hard?  Some people would say human nature.  I say fear, training in avoidance, and lack of skill.

To read the rest of this article from the Business First of Columbus, see: Managers must confront manipulative troublemakers http://columbus.bizjournals.com/columbus/stories/2004/09/20/smallb4.html

Problem employees can be manipulative masters at ignoring the wishes of their supervisors, using legalistic arguments to defend themselves, pitting fellow employees against one another, spreading gossip and back-stabbing.  They’re harassing, bullying and abusive.  By the time they’re adults, they’ve had a lifetime to practice their techniques.

Our society generally doesn’t train us to be warriors.  We’re trained to play nice; avoid discomfort, fear and conflict; and take the path of least resistance.  Even people who discipline themselves at the refrigerator or gym often avoid looking someone in the eye and saying “That’s not good enough” or “We don’t act like that here.”

Discipline and practice are required to skillfully take on a problem employee.  It may be hard to overcome your hesitation and to value performance more than acting sweetly hypocritical.  So it’s hard.  So what?  It tests your mettle.

Some people think you’re asking a problem employee to change, which may be hard for them.  But that’s only a half-truth.  You’re telling them to make a choice: Change or be gone.  And their degree of difficulty is irrelevant.

Managers often hope to avoid opening emotional Pandora’s Boxes, particularly if they aren’t sure of their leaders’ support.  Executives sabotage themselves and their organizations when they try to avoid recognizing and dealing with problem people.

Imagine you’re a manager assembling a new team and you’ve inherited a manipulative, long-term employee who follows her own agenda, underperforms, gossips, releases confidential material to stir up trouble, creates friction within the team, violates boundaries, feels entitled to do whatever she wants, and yet tries to rally the team against you.  Let’s call her Jane.

See the original article for more details.

Many well-meaning managers give up at this point because their childhood attitudes and rules keep them from making anyone look or feel bad.  Magical thinking makes them try to buy Jane’s loyalty by covering up for her.  The task of rehabilitating someone like Jane seems so huge, managers continue begging, renegotiating agreements and accepting her behavior.

But let’s imagine that you’re made of stronger stuff – and add another complication.  You go to the vice president of Human Resources to ask for advice.  He tells you that’s just the way Jane is and she has said things about you in confidence, he can’t reveal.  His advice: overlook it, stop being so picky and placate Jane because she's upset.

Should you take on Jane and how? The choice is simple and clear: Feel helpless, complain, whine, look the other way and give Jane control of your team or summon courage, fortitude, perseverance and skill to test your company leaders.

Can you succeed? See the original article for more details.

Lessons for executives: These problems won’t resolve themselves favorably if you ignore them.  Don’t make an instant decision to keep the highest-ranking people.  Leaders cowed by difficult people are merely administrators.

Investigate and act with discretion.  Put your stamp on company culture by confronting these situations.  You are announcing who you want to be your followers – the manipulative (mediocre who resist improving) or the above-board (productive who want to be outstanding).

Often, individuals need coaching and organizations need consulting to help them design and implement a plan that fits the situation.  To get the help you need, call Ben at 1-877-828-5543.

Are you a hero or a bystander?

Sue Shellenbarger’s article in the Wall Street Journal, “Are you a hero or a bystander?” will help you analyze your potential to be a hero.  It’ll give you clues as to whether you’re likely to step up in a crisis. The article is typical of a way of thinking that’s irrelevant, misleading and destructive.

Some of the hidden assumptions behind the article are:

1. You are who you are; which is a product of the way you’ve been raised.
2. If you have certain beliefs – the reasons people gave for why they stepped up in a crisis – then that will determine how you’ll act.  If you don’t have those beliefs, you’re stuck as a bystander.
3. If we examine the factors that people give for why they act brave, then we understand heroism and we can replicate it.

That approach is a dead end and a waste of time; it’s all mental and irrelevant in human affairs.

Instead, try a much simpler approach:

1. Confront your fears.
2. Decide how you want to act in any 10 recent examples that have made the headlines – the shooting in the movie theater in Aurora, Colorado, witnessing a car crash, hearing someone scream for help, etc.
3. Train yourself to act the courageous way you want to without thinking in the moment.

I know that sounds too simple but give it a try.

Remember, that’s the way we train cops, firefighters, paramedics, EMTs, etc.  That’s the way we train football, basketball and soccer players.  They do the drills over and over and over until they react the way they want without thinking.

For example, only a small percent of us will go to war, but a large percent of us will witness harassment, bullying and abuse.  How do you want to respond in the moment?  Do you want to be a bystander or spectator?  Do you want to be a witness or a defender?

Train yourself – discipline and preparation.

Remember Captain Chesley Sullenberger.  He’s the pilot who put that commercial, jumbo jet full of passengers down in the Hudson River with no loss of life.  He didn’t crash into Manhattan, which would probably have killed thousands.  How did he know what to do?  He’ll tell you that he heard of something horrific when he was about 11 years old, when people simply looked away instead of being courageous.  He vowed he’d always act bravely and he trained himself to be prepared so he could act effectively.  Discipline and practice.

Never accept that you are the way you are – fixed in stone – because of the genetics, family of origin, beliefs, values and attitudes you grew up with.

History is not destiny.

Instead, determine how you want to be and then train yourself.  It’s the only way to have a chance to be the person you want to be.

It’s your life.  Be the hero of your life.

Since all tactics depend on the situation, expert coaching by phone or Skype helps.  We can design a plan that fits you and your situation.  And build your will and skill to carry it out effectively.

My staff doesn’t care: What’s the problem? Is it me?

Honest self-evaluation and course correction are key traits of great leaders, managers and employees. For example, suppose you complain that almost everyone in your department or organization is turned off and tuned out.  Are they all just a bunch of self-indulgent, narcissistic, lazy slackers or a rotten generation – or have you failed somehow?

To read the rest of this article from the Philadelphia Business Journal, see: My staff doesn’t care: What’s the problem? Is it me? http://philadelphia.bizjournals.com/philadelphia/stories/2009/10/12/smallb3.html

If your office is typical, you’d expect that a small group of employees won’t care no matter what you do.  They’re abusive, bullying bottom-feeders.  Their lack of discipline, responsibility and effort comes from the inside.  Begging, bribery, appeasement and coddling may make them happy, but won’t make them more productive.

Another small group, on the other side of a bell curve, will work hard all the time.  They take responsibility and care about your company’s success as well as their own.

But if that middle group, roughly 80 percent, doesn’t care, be honest and look at yourself.  You know that most people do care and want to be productive.

Learn what you can do to eliminate the high cost of their low attitudes.

Will you convert everyone when you start doing what you need to?  No, but you’ll see who are bullies, who’s in the bottom-feeder group and who’s so hurt, angry and disaffected that they can’t be won over.  Be kindly when you help these latter people leave.

All tactics are situational.  Expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Eliminate the High Cost of Low Attitudes at Work

Might you have a serious problem in your team, department or whole organization?

• Are good employees protected from bullies, negative complainers, toxic coworkers, subtle manipulators, nitpicking control freaks, rule-floggers, gossips, passive-aggressive stalkers, energy vampires, meeting disruptors, demanders, meddlers, micromanagers, critics,  conflict-avoidant managers, “professional victims,” Drama Queens, or jerks?
• Are you wasting your time and effort to understand and rehabilitate splinters, rotten apples and cancers – at all levels in your company?

In this 3 CD set, “How to Eliminate the High Cost of Low Attitudes,” complete with workbook, designed for managers at all levels, you’ll learn:

• Why good, well-meaning people fail to establish high standards of professional behavior, and how organizations participate in begging, bribery and appeasement of low attitude staff at all levels.
• How to recognize covert, sneaky, stealthy, backstabbing, manipulative bullies and their cliques.
• The true cost of negativity, emotional sabotage, poor customer service and low attitudes in your workplace and on your personal life.
• How to make attitudes and professional behavior as important as deliverables.
• The importance of the 990/10 rule and why not to “counsel” a problem employee.
• How to weed out determined bullies and predators, and turn around a culture of entitlement.
• Methods to protect your personal ecology from abuse, harassment and bullying behavior, and create and maintain team ground rules.
• Why you can’t stop bullying with employee satisfaction surveys.
• How the right discipline increases morale and team performance.

What’s the cost of accepting low attitudes?  Slow erosion of your soul!

Gain the courage and skills to handle the tough situations you encounter legally and do what you need to do as a leader.

Order “How to Eliminate the High Cost of Low Attitudes,” by itself or as part of the Professional Life Bundle from this web site and get fastest delivery.

All tactics are situational.  In addition to these guidelines, expert coaching and consulting can help you create and implement a plan that fits you and your organization.

Power is Better than Empowerment

Of course I have to explain what I mean by that stark statement.  I use the words “power” and “empowerment” to refer to different ideas.  You may have other words to describe the difference.  The difference is much more important than the particular words used.  Power has gotten a bad reputation but I want to bring it back as one of the essentials in life. Most people I meet say they want to be empowered in the sense that they want other people to listen to them, respect what they ask for and act toward them in decent, respectful ways.  What I hear is a sense of being given something – respect, civility, being taken seriously.  Notice that there’s no common form of the word that allows us to take empowerment whether or not the other person wants to give it to you.

Maybe a good example of what I object to in this use of the word empowerment was captured in a commercial for Hummers that lasted for only a short time.  It showed an upscale young woman with her 4-5 year-old son having fun at what looked like a public playground.  Suddenly a large, coarse, crude looking woman was there with her large, crude, coarse 4-5 year-old child.  The bully shoved the upscale child aside and took over the slide they both wanted to use.  The upscale mom glared at the other mother, who glared right back.  The upscale child looked crushed and did nothing.

The upscale mom was fuming but said and did nothing.  Instead, as the next scene showed, she bought a new Hummer and was happily driving with her child as the voice over intoned that she now felt “empowered.”

Nothing like a new Hummer to make you feel empowered.  Even though she never said or did anything to protect her child and help him get his turn on the slide.

Power’s bad reputation is because of the many misuses of power that we’re all aware of.  A seemingly logical mistake was to think that since power can be misused and “absolute power corrupts absolutely,” any power is dangerous and bad.

Power is neutral.  Power is the engine that moves us through life.  Power is as necessary as an engine is.  We all know what it’s like trying to motivate or depend on a person who has little or no engine.

Without an engine, nothing is possible.  With a great engine we can get somewhere.  And with a great engine, we must also have a great steering wheel and brakes.  As Spiderman’s uncle said to him, “With great power comes great responsibility.

Unlike empowerment, power is ours for the taking.  We must take power over ourselves and over our personal space.  Freedom isn’t free.  No one can give you freedom and liberty.  They must be fought for and won by each individual.

What does this have to do with taunting, teasing, harassing, bullying and abuse?

When we take power over our inner world, we can also take charge of our outer world.  If we ask bullies to stop but they don’t, we don’t have to beg them, we don’t become victims while we’re waiting for laws, policies and programs to be enacted in order to empower us; we act from our own personal power.

Of course, I don’t mean for us to become murdering vigilantes.  But I do mean for us to act skillfully to protect ourselves and to stop bullies.  We don’t go buy a Hummer to feel good.  We do something to rectify the situation in which there’s bullying or abuse.

Empowerment that’s given, gives shallow and hollow confidence and self-esteem.  Confidence and self-esteem are real and deep when they’re forged by standing up courageously, powerfully and skillfully to challenging situations.

Relentless bullies are predators.  They see weak people as easy targets; they become bolder in their attacks.  They see strong people as difficult or dangerous to them and they go looking for easier targets.

Take power over yourself – discipline and train yourself.  Take power over your personal space – decide who you’ll allow on your island.  Take power over your present and future.

Stop Sneaky, Manipulative Bullies

A typical tactic of sneaky, manipulative bullies is to convince their well-meaning targets to try to make the bullies happy.  Although covert bullies and control-freaks aren’t usually so clear, straightforward and blunt about it, what they say is, “You’ve made me unhappy.  It’s your fault that I’m upset, angry, violent and abusive.  If you only acted the way I want, I’d be happy and nice.  It’s your responsibility to make me happy.” Common examples of this tactic are:

Common examples of this tactic are:

• An abusive spouse yells, controls and beats his partner. Then he blames his loss of self-control and self-discipline on the target.  “If you did what I wanted, I’d be nice.  You brought it on yourself.  It’s your fault I treat you so badly.”  See the case study of Grace in “Bullies Below the Radar: How to Wise Up, Stand Up and Stay Up.”
• A covert bully in the workplace will get hysterical and claim to have low morale until you give her everything she wants in order to calm her down and raise her morale. You’ll have to keep the goodies coming because she’ll never trust you; every day you’ll have to convince her anew by doing what she wants. An overt bully at work will use the same approach as an abusive spouse for outrageous acts of bullying, abuse and violence.
• Facing the temper tantrums of two year-olds, you’re teaching them how to get what they want from you; by being nice or by being nasty.  You’re also training them how to feel when they don’t get what they want.  They learn whether it’s okay to fight you as if not getting what they want is the end of the world or if they have to develop more self-discipline and control.  Once you’re defeated by a two year-olds’ temper tantrums, you’ll have to do what they want forever, or else.  The best way to create a spoiled brat is to accept the task of providing for their happiness.  The worst consequence of your giving in is that they’ll grow up convinced that they can’t be happy unless they’re catered to.
• Using surly, grumpy, demanding, entitled behavior, teenagers can manipulate or browbeat their parents. Teens will claim that if they fail in life, it’ll be your fault because you didn’t give them enough.  Or they’ll threaten to hurt themselves or damage the house if you upset them.  However, your job is to turn the responsibility around.  You might give them things if they make you like it, not if they try to beat you into giving them what they want.  See the case study of Paula in “How to Stop Bullies in Their Tracks.”

In all these situations, sneaky, manipulative, covert, stealthy bullies try to get what they want by using emotional blackmail and name-calling.  For example, if you don’t give them what they want, “You’re insensitive, selfish and uncaring” or “You’re not a nice person” or “You don’t understand how I feel, what I’ve lived through or how hard it is for me” or “You wouldn’t want me to repress what I feel.  I don’t have any control over what I feel.”

Their hidden assumption is that other people (you) are responsible for their attitudes, moods and happiness.  They have no control over how they feel about getting or not getting what they want.  Also, they have no control over how they act when they’re upset.  And, therefore, your job is to make them happy.

I disagree with all those assumptions.  Also, if you accept the guilt, blame and responsibility, you’ll be a victim for life.

The negative, bullying, abusive self-talk can corrode your spirit, sap your strength, ruin your focus and destroy your courage.  Looking at yourself with their hostile eyes and talking to yourself with their critical, perfectionistic, never-pleased voice can be demoralizing and debilitating.  Constant repetition of all your imperfections, mistakes, faults, failures and character flaws can lead you down the path toward isolation, depression and suicide.  Don’t go there.

Their bullying and abuse will continue and escalate.  If you accept the responsibility to please them in order to get them to treat you decently, you’ll give them what they want and all they have to do to keep you giving is never to be satisfied.  Since you’re responsible for their feelings and actions, there will always be more things you have to do to please them.

Don’t let them destroy your inner strength, courage, determination, perseverance and resilience.  Don’t go down the path to being a victim for life.  Don’t let them destroy your self-confidence and self-esteem.  Don’t let them stimulate your anxiety, stress, guilt, negativity and self-mutilation.  Don’t let them push you toward isolation, depression and suicide.

Instead, break the game.  Don’t accept the responsibility for their feelings and actions.  You don’t have to be perfect before they have to change how they act.  Give the responsibility back to them.

For example, you can say, “I’m not responsible for how you feel and act.  You are.  I don’t have to make you happy.  You can choose how you feel and what you do, no matter what’s happening.  I’m going to focus only on behavior and decide whether to keep you around based only on your actions.  Your reasons, excuses and justifications won’t count.”

And then you have to make the consequences count.

If a stealthy, manipulative bully says, “You’re being selfish,” you can respond with, “Thanks for noticing.” And you keep doing what you were doing.

The tactics they use tell you how close you want people to be; how close you want to let them come to your wonderful, peaceful, joyous island.

All tactics are situational so we’ll have to go into the details of your specific situation in order to design tactics that fit you and the other people involved.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” has many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Are Kids Pressured Too Much in School?

With the showings of “Race to Nowhere,” and the publicity surrounding “Tiger Mom” Amy Chua, many people are excited by the debate about whether kids are being pressured too much to get perfect grades in school and to be perfect in extra-curricular activities.  The assumption in these debates is that if we talk and reason enough, if we listen to the kids’ feelings and the parents fears and hopes we’ll figure out just the right balance. That can be a fun debate if someone else is providing the food and drinks, but I think these are the wrong considerations based on the wrong assumptions.

The important question is what can we find that will be so attractive to each individual child that they’ll drive themselves to learn and master themselves and the subject.  That is; they’ll be so excited, they’ll become relentless in their pursuit of mastery in that subject.  They’ll develop determination and self-discipline.  And maybe they’ll continue with that subject all their lives or maybe they’ll move on to a different one.

In a sense, the pressure will come from the inside.  Except that since there’s such joy in being possessed by our own drive and desire we don’t feel pressure; we feel relentless resolve and determination to struggle and struggle until we succeed.

We know the truth when we look at our employees and co-workers.  We recognize the go-getters who are inspired from the inside.  They don’t require intensive motivation to want to excel, although recognition and rewards are nice.  That drive for excellence, that zest and passion for accomplishment is catching.

The corollary of course is what do we, as adults, have that draws us with the same passion and intensity?  I hope there’s something and I hope it never ends.

There’s an archetypal story of Teddy Roosevelt (I believe) going to pay homage to Oliver Wendell Holmes, in his 90s, before the great man died.  When he enters, he sees Holmes reading Plato.  Knowing Holmes age and impending death, Roosevelt asks, “Why are you reading Plato?”  Holmes answers, “To improve my mind.”

Another example of the opposite is a person who, at age 45, said she didn’t need to learn anything more in her life.  She knew enough to make it the rest of the way.  So she kept trudging in her rut the rest of the way.  Where’s the excitement and joy in that?

Distinguish between what’s worthy of your life’s energy and what wastes it.  Then do it with passion and intensity, with joy and wonder.  What could be a better use of your time and energy?

If your children are the targets of bullies and school officials who aren’t protecting them, you need to take charge.  With expert coaching and consulting, we can become strong and skilled enough to overcome principals and other officials who won’t do what’s right.  We can plan tactics that are appropriate to us and to the situation.

“How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” have many examples of children and adults commanding themselves and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

Colorado Needs Consistent Anti-Bullying Programs

We all remember: Colorado was home to the Columbine High School shootings in 1999.  But as Jessica Fender reports in the Denver Post, “More Consistent Anti-Bullying Program Urged for Colorado,” after 11 years “good intentions have devolved into an uncoordinated approach that ignores best practices in some instances and leaves state authorities with no clear picture of how well the myriad policies work.” As, “Susan Payne, [who] directs the state's Safe2Tell effort, [says,] ‘One of our issues is there is no consistency.  While each school has to have a bullying policy, their policy is unique to their school.’”

They’re right, but laws and policies are only the first of a number of necessary steps.

Instead of thinking about which component is the most important, let’s look at what’s necessary in a different way.  Think of what we need to stop school bullying as if you were imagining a target with a bull’s eye in the center.  Everything in the bull’s eye is necessary.  If you leave out one of the elements in the bull’s eye, you won’t be successful.

So what’s in that core bull’s eye?

1. Effective, well-written laws to specify what’s illegal; that is, what’s bullying.  Without these laws, people like Lori Drew, the mother who set-up the Facebook page and led the attack that caused teenager Megan Meier to commit suicide, can get away with that behavior.  Or the kids who tormented Phoebe Prince, Asher Brown, Jon Carmichael, Ty Smalley, Jaheem Herrera, Brandon Bitner, Samantha Kelly, Billy Lucas, Carl Joseph Walker-Hoover and so many others in 2010 until they committed suicide, will also get away with it.  Don’t limit the laws to include only protected categories of victims based on race, sex, religion, sexual preference, etc.  Be inclusive about the abuse, no matter who it’s directed against.  Maybe the phrase about protected categories should be, “…including but not limited to…”  Laws should contain provisions against verbal bullying and cyberbullying, as well as physical violence and abuse.
2. Require all schools to have policies.  Make principals, staff, school district administrators and school boards legally responsible for stopping bullying in their schools.  This way, reluctant, lazy, uncaring principals will be forced to act or face criminal and civil penalties for their failure to protect targets of bullying who are in their care.  Also, responsible officials and administrators will have legal support for taking effective action to discipline bullies in the face of bullying or uncaring parents who would sue them for disciplining their bullying children.
3. Require all schools to have programs designed to stop bullies.  These programs should contain a sequence of swift and firm steps to remove bullies from schools and school activities like sports.  The steps should focus on protecting targets first, and rehabilitating bullies only after they’re removed.  Effective anti-bullying programs also educate bystanders to become witnesses.  That requires spelling out what witnesses should say and do, who they should report to and how principals and teachers will keep them anonymous and protect them.  Effective programs also include close contact with police, especially in cases of cyberbullying and physical abuse.
4. Require training for everyone involved with school children, including bus drivers and cafeteria monitors.  Increase recognition of the more subtle but very pernicious forms of verbal and emotional bullying.  Increase awareness of the difference between episodic arguments and even fights between kids versus destructive patterns of taunting, harassment and physical bullying.  Give all staff specific steps to follow in documenting and reporting bullying.

Colorado’s Safe2Tell program is a wonderful effort to help kids come forward anonymously and to bring legal pressure to bear on bullies, their parents and school officials who need to act.

Of course, laws, policies, programs and training are merely the necessary guidelines on paper.  What makes them effective are dedicated people who are concerned and courageous enough to stop bullying.

Consulting and coaching within individual districts and schools does produce effective programs, stimulates the leadership of strong principals and energizes the support of good teachers and staff.  In addition, there is a natural weeding out of people who choose not to act effectively and shouldn’t be put in positions of responsibility for children’s welfare and education.  Effective programs develop and highlight models of great adults acting on behalf of children.

We don’t need to wait until there are more studies about why bullies bully.  We don’t need to wait until we have more studies to define all the consequences of bullying that turns targets into victims.  We don’t need to wait until we can write perfect laws, policies and programs.

We know enough about the stress, anxiety, depression, self-hatred, negativity, and loss of self-confidence and self-esteem, to know that the effects of being a victim can be life-long.  Just as successful school bullies tend to become bullies as spouses and parents, and bullies at work, so victims of school bullies tend to become victims as spouses and parents, and at work.

We know enough to act now to stop bullies.  We do need to act before more lives are ruined while we analyze, debate and vacillate.  I’d rather err on the side of protecting targets at the risk of being to harsh on a kid that wasn’t really a relentless bully, than the present situation that errs on the side of protecting bullies and leaves targeted children isolated, unprotected, helpless and thinking that suicide is the only way to end the abuse and pain.

Expert coaching of kids and families helps them become strong and skilled enough to resist being targeted by bullies and to stop the bullies in their tracks.  These children do not become victims of bullying.  And their parents learn how to make school administrators, principals and teachers do their duties, even if they’re reluctant.

Stop Self-Bullying by Blame, Shame and Guilt

If used well, blame and guilt don’t lead to self-bullying.  They’re useful ways of motivating us to do better, even though they can cause a lot of wear and tear on our bodies, minds and hearts. If we analyze our actions objectively we might take on the blame for some of what we did or failed to do.  We can decide how to make amends.  We can decide what actions would be better and we can strive to do better next time.

We can also use guilt and feeling ashamed of an action to motivate us to act better next time.  That’s a hard way of motivating ourselves but it’s often effective.

However, wallowing or obsessing in blame or guilt without changing behavior is merely self-bullying.  At some point, self-abuse becomes addictive and gratifying.  There can be a sinister pay-off in the pleasure of feeling wretched.

Unrelenting and deep shame, on the other hand, leads to destructive self-bullying – negative self-talk, self-doubt and self-harassment, loss of confidence and self-esteem, and increased anxiety and depression.

By shame, I mean the idea that “There’s something wrong with me; I’m bad, evil or defective; I’ll never be free from sin; I’ll never succeed; I’m cursed.”

This kind of deep shame, as opposed to the way I’m using blame, guilt and feeling ashamed, is not focused on an action.  This kind of deep shame points us at supposed defects deep within us, at defects that we can’t change, at defects in our identity.  There’s no escape from the flaws we imagine are inherent and permanent.  The self-laceration of this kind of shame is endless and self-defeating.

Where does this deep shame come from?  We’re not born with this kind of shame.  We’re born demanding that we be fed, clothed and have our diapers changed.  Little babies don’t question whether they deserve to get what they need for survival; they demand it.  That demanding approach is necessary for our survival.

Deep shame can only be taught to us through continued and brutal repetition – physical, verbal, emotional.  Eventually, most children internalize constant harassment, criticism, put-downs and denigration – assaults on our identity.

Imagine how you’d feel if someone shouted or scolded you, 24/7, “You’re bad.  You’re defective.  You’re wrong.  You shouldn’t have been born.  You’ll never do better.  I wish you were dead.”

However those harsh and shaming messages were thrown at us, whoever the bullies were, our task as adults is to leave them behind.  The two critical steps in leaving home are to leave physically and to leave mentally-emotionally.

The first leaving is obvious to most of us; we get financially independent in order to stay physically independent.  We test ourselves against the world, not our parent’s opinions.  Can we earn a leaving?  Can we meet people and make friends?  Can we love and be loved?

The second leaving is mental, emotional and spiritual.  We put aside all their beliefs, ideas, attitudes, values, opinions, rules, roles and moods – all the ways they thought mattered in how to face the world, how to earn a living, what equaled a good life, how to be a good person.

We put aside all the false ways they thought about us – whether we were good or bad, strong or weak, stupid or smart, pretty or ugly, hard-working or lazy, the prized child or the scapegoated child, probably going to be successful or guaranteed to fail, blessed to be happy or doomed to be miserable.

We put aside all we were handed when we were children and all we accepted because they were the big, right and righteous people and we were the little and learning people, and because we knew what would happen to us if we disagreed.

To become independent adults we must cast aside all of their opinions and, as independent no-longer children, we must choose and adopt our own beliefs.  Some may be the same as theirs; some may be exactly the opposite.

The two important aspects of that mental, emotional and spiritual leaving: One is that our ideas are now adopted by us as adults, with our adult understandings, meanings and limitations.  The second is that they are not carved in stone as childhood ideas are.  We change them as we get feedback from the world – does this idea actually fit the reality I can now see clearly with adult eyes; does this way of facing the world get me closer to what I want; does it help me be and do good as I now think of that?

In this destroying and creating anew our inner world and our ideas of the ways of the outer world, we can choose whether to keep blame or guilt.  But, in order to be free and independent, we must discard deep shame as a way of thinking about ourselves and of facing the world.  We can excise the stain we once accepted, we can heal the great empty space we once had, and we can fill us with ourselves at our best.  We can develop strength, courage and skill.

Then we can look back at the bullies in our family and decide whether to be with them at all or when and how to be with them.  If they continue to bully us, if their bullying continues to trigger our self-bullying patterns we are better served by disconnecting, by making distance – electronically and physically.

If they treat us as newly made adults they’ve just met and want to be friends with, instead of forcing us back into their old images, instead of continuing to try to beat us into the shape they want we will probably want to be with them sometimes.

My recommendations: Don’t stay where you’re continually blamed, guilted or shamed.  Be where you’re respected, appreciated, honored.  Also, don’t accept the one of you that continually blames, guilts or shames you.  Train and discipline yourself so that you have better internal self-talk.  Live with the good inner coach you create, not with the internal bully who sounds like your parents, still ripping you down.

For clear examples, read in “How to Stop Bullies in Their Tracks,” the studies of how Kathy, Doug, Jake and Carrie got away from bullying, abusive parents.

Can You Rescue Your Grandchildren from Your Toxic Child?

Let’s analyze a worst-case scenario for loving, caring parents. You were pretty good parents but one of your children has turned out toxic – not a psychopath but someone who acts like she (or he) hates you.

It’s not your fault, but she blames you for not giving her everything she wanted or wants now, she’ll be sweet one moment and then abusive, vicious and hateful the next, she harasses and bullies you relentlessly when she wants something; she tries to involve the rest of the family in her schemes and feuds.  Or her boyfriend or husband hates you and she goes along with it and it gets worse every year.  And they’re narcissistic losers; they barely have enough money and you know that they’ll leech off you forever if you let them.

It breaks your heart, but finally you realize that you can’t help by giving them what they can’t earn themselves.  They’ll bleed you dry and still blame their problems on you.  They’ll bully and abuse you forever if you let them.  So you expect to live your whole life with the emotional pain of knowing that, despite your best efforts, you planted a bad seed.  But at least you can distance yourself physically and monetarily.

But that’s not the worst-case.  The worst-case is when that toxic child has children.  Your daughter has let you play with your grandchild, let you grow to love him and vice versa.  Of course he loves you; you’re the sane rock in his life.  He’s safe around you – no craziness, no yelling and screaming, no lies and broken promises, and no anxiety, brutality or manipulation of his affections like in his interactions with his mother and father.  You treat him with loving kindness and he can trust what you say.  When he’s with you he’s not stressed out; not blamed, guilty and abused for everything he does wrong.

The worst-case is when your daughter starts blackmailing you emotionally.  She won’t let you see your grandchild unless you play her games and give her everything she wants.  She raises the ante every day.  You know she lies to your grandchild about you and why he doesn’t see you.  It’s worse if she’s divorced because then you get jerked around and thrust in the middle by her ex-spouse and his family.

You love your grandson.  He’s important to you, you’re important to him and you hope you can be a lifeline to help him make a better life than the chaos he’s growing up in.  But no matter what you do, it’ll be wrong and your daughter will blame and abuse you.  There will be days when you want to run away, leave no forwarding address, change your names and fingerprints, get new social security numbers and telephones.  But you won’t because of the hope you can help your grandson.

What can you do to stop the bullying and extricate yourself from a horrible situation?

• Usually there’s little you can do legally.  It’s hard to exercise “grandparents rights” if your daughter or her spouse won’t let you.  You can consult a lawyer and learn to document enough evidence to show delinquency and neglect so you can get custody, but that’s a faint hope.
• You have to make one of the hardest decisions for anyone; how much will you sacrifice in order to get any time with your grandson?  Realize that no matter what you decide, your heart will be broken thousands of times until he’s independent and maybe even for your whole life.  Recognize also that nothing you do will change your daughter – this pain and violence to your spirit will go on as long as she has any control over your grandson.  Understand that she will trample any boundaries you think you’ve set.
• There is no magic bullet that will cure her.  You won’t bring her to her senses, help her to act reasonably and consistently, make her to keep her promises, convert her to see that the child is better off with you or get her away from a controlling husband.  Even if you act reasonably, she won’t.  You’ll never understand why she does what she does; she’s selfish, nasty and changeable from moment to moment.  You’ll be embroiled in her painful games and anger as long as she controls your grandson.  Each episode will rip you apart.
• Suppose you choose to get as much time with your grandson as you can; what are the best things you can do to help him?  Most people choose this path.  After all, how can we give up, turn our backs and live with our broken hearts?

• In a loving couple, most grandparents differ over how much time and money they’re willing pay and how much pain they can stand for the privilege of seeing their grandchild.  Love each other and keep working with that difference, knowing that both your hearts are broken anew every day.  Don’t let this drive a wedge between you.
• Plant seeds in your grandchild.  He sees the truth but he’s told by his parents that his vision is wrong.  He needs to learn to trust his vision.  He needs you to tell him that what he sees about his home and parents is true.  He’s not crazy – he didn’t do anything to deserve it; it’s not his fault; it’s just the way it is.  That won’t confuse him; that’ll reinforce his confidence and self-esteem.  He needs to know who’s jerking all of you around and the price you all have to pay as long as he’s in their clutches.
• Collude with him to lie to his parents.  Strong children – survivors – sense what they need to do in order to stay safe in a chaotic and hostile world.  For example; he can’t say he’s having too much fun with you; that he loves you too much; that he’d rather be with you.  He already knows what he has to hide.
• Make a safe place for his heart and his favorite stuff.  With you, he can dream big and not get his dreams crushed or used against him.  Keep your promises consistently.  Let him express his frustration and anger.  Anger is better than apathy or depression.  You can express your helplessness.  At your home, don’t let him use the tactics he sees at your daughter’s home.  Appeal to his better nature.  Be very gentle with correction and discipline; he gets yelled at enough at home.
• Prepare him emotionally and spiritually for the future.  The more he can ignore his crazy parents, the better.  Keep a spark alive in him that by biding his time, one day he’ll get free.  He has to stop the bully in his head.  When he’s 18 (to pick a number) he can leave and make his own way.  Remind him of all the great and wonderful people who escaped from cages and prisons.  He owes your toxic daughter, his mother, absolutely nothing.
• Prepare him economically for the future.  For him to live free he must plan to become monetarily independent.  Depending on his brains and talents, he has to develop a marketable skill, even if his parents don’t like it and he has to do it in secret.  Help him do that now and when he leaves home.
• You’re unique – make up your tactics as you go along.  Get support to vent and help to plan.

Many children are too weak to overcome their toxic parenting.  But there are always some who are invulnerable to horrible circumstances, some who keep that spark alive and get free from the cage or prison they’ve been trapped in.

Your heart insists that you try to help your grandchildren.  For clear examples, read in “How to Stop Bullies in Their Tracks,” the studies of how Kathy, Doug, Jake and Carrie got away from manipulative or toxic parents.  Also, see the example of teenage Stacy bullying her mother.

In almost all cases where the child flies free, they never look back and neither do their grandparents.  If they or you look back, you’ll be turned into pillars of salt.

Endure the pain because of the hope.  Good luck.

Stop Self-Bullying: A Toxic Child Might Not Be Your Fault

Self-bullies wallow in perfectionism, self-doubt, self-questioning, blame, shame, guilt and negative self-talk.  Real self-bullies run themselves down and beat themselves up in almost every area of life.  But even people who don’t use self-bullying tactics normally will condemn themselves if one of their children turns out incompetent or toxic. A hundred fifty years ago, the fad was to think that if children turned out bad – weak, lazy, apathetic, unkind or uncaring – they had made bad choices; it was the child’s fault.  But as Richard Friedman points out in his article in the New York Times, “Accepting That Good Parents May Plant Bad Seeds,” the recent fad has been to blame the parents.

We’ve grown up thinking, “there are no bad children, only bad parents.”  Therefore, when one child turns out bad, parents will vent their frustration and pain on themselves by continually asking, “What did we do wrong?  What did we do to deserve this?”

After all, if we know who’s to blame and what they did wrong, we’ll be able to figure out how to fix it.  That’s not true, but what else can we do?

Even though you didn’t do anything particularly heinous to that child – no physical, sexual or emotional abuse, brutality or torture – therapists usually reinforce your responsibility and guilt by blaming some mistakes you made; you weren’t 100% consistent, one or both of you weren’t around enough; you didn’t give the nasty, needy child enough love, toys or enough discipline.

Of course, surly, rotten, loser children also reinforce this attitude; it’s easy for them to blame parents in order to take themselves off the hook.  You’ll hear these now-adults complain, “It’s your fault, if only you gave me more stuff or love when I was younger; if only you give me the stuff I want now, I’d be fine.”

But after giving time after time, at some points parents have to look in the mirror and say, “It’s not our fault.  We didn’t do everything that child wanted, but we didn’t do anything particularly bad.  He or she still acts like he’s entitled to everything he wants.  That child is simply angry and maybe hates us.  Maybe he or she is just a weak or bad seed.  If we continue giving, he’ll suck every drop of blood from us and drag us down, all the while complaining that it’s our fault.”

So when do parents decide, “that’s enough!  We have to protect ourselves from this toxic person, our beloved child, who will poison us if we allow him to.”

I am saying that there are children who grow up nasty, surly, rotten and toxic, and it wasn’t your fault; you didn’t do anything to deserve it.  Whichever bandwagon of explanations you jump on – they have a defective gene combination (they were born sick mentally or defective emotionally) or they choose to be the way they are – the effect is the same.

No matter how much you love them or give them, no matter how much you beat yourself up, no matter how much you feel guilty because you don’t like them, you won’t be able to rehabilitate them.

People do not have an unlimited potential to change and develop by any methods we know or will know.  Instead, while you’re trying to reason with them or rehabilitate them, these toxic predators will take everything you have and eat you alive.

So stop beating yourselves up; stop wallowing in self-doubt and self-flagellation.  Give up shame and guilt; they’ll only prevent you from doing what you need to do.  Of course, we’re less sure that it wasn’t our fault if an only child is the bad seed.  If other children turned out well, we can see more easily how that toxic child turned out the way he did on his own.

Once we start questioning ourselves, our imperfections, negative self-talk, self-hatred and self-loathing will keep us stuck; weak and easy prey.  We won’t have the strength, courage and perseverance to stop toxic children.

Face the problem thoughtfully and carefully, just like you’d face any other situation in which someone is trying to take everything you have and harass, abuse and torture you in the process.  Of course this is different because your heart will be broken endlessly, anxiety and depression will become constant companions and the selfish, hate-filled and hateful child will continue blaming on you.

Plan tactics that fit you and your situation; know your limits and what you’re capable of doing.  Take your emotional tie and the unending pain into account when you plan tactics.  Get help to keep you strong, courageous and persevering.

I know that’s not a specific list of “the seven steps that are guaranteed to make everything fine.”  There are no guarantees of success.

But there is the wisdom that has been clear since the beginning of recorded history.  The first and necessary step is to see clearly.  Then become the one of you who has the grit, resilience and skill to stop a predator; even a predator you love.  Only then will you be able to carry out an effective plan successfully.  Anything less and that beloved predator will ravage you.

For a clear example, read in “How to Stop Bullies in Their Tracks,” the study of how Paula slowly succeeded with her teenage daughter, Stacy,

10 Best ways to raise spoiled brats

There are many methods that even well-meaning parents use to raise spoiled brats instead of wonderful, creative, well-behaved, civil, strong children.  The fundamental factor in raising arrogant, selfish, nasty brats is their parents’ consistency in attitudes, approach and actions. The underlying attitude that creates demanding, bullying tyrants is that if children are never thwarted or forced to do what they don’t want to, they’ll be more creative and happy, and their self-esteem will be higher.  This attitude is very prevalent among the helping professions; especially therapists and teachers.

What I say will anger people who think in black-while, all-none.  Those are people who think that the only choices are total freedom and praise, or total repression and beatings.  How silly to think that way.

What do you see other people doing to train their children badly?

My top 10 attitudes, approaches, techniques to create willful, domineering brats and teenagers are:

1. Never correct them or say, “No.”  Help them think they’re sensitive, weak and fragile.  Be afraid that if their feelings are hurt, they’ll never get over it.
2. Always give them everything they desire.  Don’t teach them that they might not get what they desperately want at the moment and that they can still be happy.  Give them control of every decision.  Never force them to do what you want.  Instead, always try to get them to understand that you’re right so they’ll willingly do what you want them to.
3. Never show displeasure or tell them that they failed to meet your high expectations.  Always tell them that their efforts are always good enough; no matter how good or pathetic the results.
4. Always tell them that they should succeed instantly or that what they can’t do, isn’t important.  Also, tell them that hard work and struggle aren’t important.  Blame everything that they don’t like on other people (bad friends, bad teachers, bad schools, bad society), not on their insufficient or mediocre effort.  Always tell them that the world is supposed to be fair and make them happy.
5. Always let them misbehave without correction or consequences, instead of calmly applying consequences whether they like it or not.  Hold your tongue or repeatedly tell them not to do something, but don’t actually do anything effective until you can’t stand it anymore and you throw a fit.
6. Always give in to their fits and temper tantrums in order to get them to stop.   Train them that you’ll give them whatever they want if they throw fits in public.
7. Always excuse their bad behavior because they’re “cute” or “creative.”
8. Always allow them to avoid chores or helping out because it’s no fun for them.
9. Be afraid that if they’re angry, they won’t love you.  Always try to be their confidant and best friend.
10. Never smack their bottoms or grab them to make your point or to let them know that sometimes they will do what you want, no matter what.

To raise spoiled brats, consistently give in to them and excuse their bad behavior.  Of course that doesn’t prepare them to succeed in the real-world they’ll face as adults.

If you start these approaches with infants, you can create manipulative, demanding teenage bullies who think that they’re entitled to everything they want and you’re supposed to provide it.  They’re the kind of children who may be living at home when they’re 40.  And you’ll wonder why, deep down, you don’t like them any more than they like you.

But don’t go to the other extreme and beat them into submission.

Think of the qualities you want them to develop and make sure they have many opportunities to practice these qualities.  For example:

• Will, self-mastery, courage and discipline.
• High energy, emphasis on action and seeking solutions instead of blame.
• Grit, determination, dedication, drive, commitment and focus.
• Persistence, perseverance, patience, endurance and tenacity.
• Resilience, flexibility and humor.
• Comfort in ambiguity and productive inconsistency.
• Heroism in the face of discouragement so you’ll treat obstacles like speed bumps.
• Learning from great models, heroes, mentors and coaches.
• Taking calculated risks and making the most of opportunities and luck.

Without your guidance and discipline, they won’t magically develop those qualities when they’re 25.

You’ll find examples in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Parenting Bully-Proof Kids.”  Of course, coaching can help you design tactics that fit your specific situation.

Teach children and teens to be resilient; don’t be defeated by disappointment, hostility, abuse, trauma or bullies.

Are your children and teens resilient?  Do they bounce back after they’ve been disappointed or faced hostility, bullies, abuse or trauma?  Are you resilient?  Do you know how to resist a hostile, abusive, controlling or bullying husband or wife?  Can you resist your self-bullying tendencies?  How about abusive, controlling or bullying friends, relatives or neighbors?  How about at work; hostile, abusive, bullying bosses, managers or co-workers?  Do you bounce back from getting passed over, terminated or fired from a hostile workplace?  You know – lies, yelling, cursing, back-stabbing, verbal abuse, demeaning insults, harassment, false complaints or accusations. According to a Newsweek article written by Mary Carmichael (The Resiliency Gene: A genetic variant may protect some abused kids from depression and other long-term effects) the National Institute of Mental Health is funding studies to find the genes associated with resiliency to hostility, abuse and trauma.  As a former practicing biochemist, I can say that, of course, we’ll find genes associated with almost every pattern of behavior.

But, I think it’s a dead end if we focus merely on the genetic expressions of what’s going on.

Why do I think it’s a dead end?  Because you end up thinking that either you have the right stuff or you don’t.  That belief won’t help your children develop strength of character or as much resilience as they can.  For example, contrast the behavior of the teen in cyber-bullying suicide case with the teen who was acquitted of punching a racist tormentor . . Worrying about the resiliency gene won’t help you be courageous either.  You’ll remain a victim; hoping the system can be made 100 percent safe and fair.  You’re better off thinking that you can develop the right stuff to protect yourself, to create a bully-free environment.  That approach to make the world totally and completely safe is being tried right now in our schools .

Resiliency is something that we’ve seen and studied throughout history.  For example, in their elegant studies of about 700 famous men and women (“Cradles of Eminence,” 1962), Victor and Mildred Goertzel, called the eminent survivors of childhood abuse and trauma, “The Invulnerables.”  Our history is full of men and women who failed and then bounced back, struggled and succeeded.

In my coaching of adults (including parents wanting to know how to help their children), I encourage them to focus on the “free will” aspects of their lives.  You have much more control over what you create in life right now, than you do over your genetics.  No matter what life throws at us, whether we’re subjected to natural disasters, large scale human destruction or individual family brutality and trauma, we all must struggle to rise above those events in order to create as great a life as we can.  We can take charge of our efforts  even though we can’t control the results.

Inspire your children by them to look back at their inheritance.  Think of what their ancestors must have lived through.  No matter what their ancestry, they come from an unbroken line of men and women who survived drought, flood, plague, famine, disease, war, uprooting, slavery, rape and every other form of disappointment, hostility, control, abuse, brutality and trauma known.  Everyone one of their ancestors survived long enough to make a baby who grew up to make a baby who grew up to make a baby … until they were born.  If one of their ancestors hadn’t grown up to do his or her part, they wouldn’t be here.  They have a legacy of survivors.

Also think of their mental and spiritual inheritance.  There must have been people who took in some of their ancestors and nurtured, encouraged and stimulated them; even though they weren’t blood relatives.  Despite all the abuse and trauma, here they are.  They have the legacy of survivors.  Stop worrying about their genes and start training them to be mentally, emotionally and spiritually strong.  Start helping them develop the discipline that’s worthy of all the struggle and effort that went into getting them here.

I remember the stories of what my grandparents went through in order to get here.  They didn’t have credit cards, cell phones, health insurance or own their homes.  How can I let them down by not living as gloriously as I can?  How can I let them down by not encouraging my children to do the same – no matter what their genetics has given them?