People often wonder if they’re being bullied, controlled or abused by their spouses.  They want experts to help them recognize the signs and give them an educated, experienced opinion so they’ll have a new weapon in the next round of the endless battle.  That’s a useful tactic but the major benefits are not what most people think. In addition to overt threats and violence, some criteria that we’re facing bullying, controlling or abusive husbands or wives are:

  1. After marriage or kids, they changed from charming to controlling, sometimes step by step.
  2. They make the rules; they control everything.  We feel emotionally blackmailed, intimidated and drained.
  3. Their standards rule – our “no” isn’t accepted as “no.”  Their sense of humor is the right one.
  4. They isolate us.
  5. They control us with their disapproval, name-calling, putdowns, demeaning, blame, shame and guilt-trips.  They use the opinions other people who agree with them – their friends, their parents – to justify what they do.
  6. They don’t take our kindness, compassion and sympathy as a reason to stop.  They take our self-control as an invitation to bully us more.
  7. They’re willing to argue forever and never admit that they have to change.  Whenever we make a good point, they attack on a different subject.

Or we might recognize the seven warning signs of bullying, controlling narcissists:

  1. They think they know best about everything.
  2. Their excitement is contagious and sweeps us along.
  3. They think they don’t have anything to learn.
  4. They’re more important than we are.
  5. They think their rules should rule.
  6. Everyone is a pawn in their game.
  7. They think their excuses should excuse them.

Both lists are phrased as “They,” but really – we give in; we let them win.  We’re the ones who think good reasons or arguments, more understanding, begging, bribery, appeasement, forgiveness, unconditional love or the Golden Rule will work if we try hard enough.  We’re the ones who think we’re wrong if we give up on someone.

The major, but usually overlooked, benefit in recognizing and labeling the patterns of behavior as “bullying” and the person as a “bully” is that it’s a powerful label.

  1. Indeed, many men women allow themselves to be bullied repeatedly because they don’t recognize and label the control and abuse as “bullying.”
  2. But when we label what’s happening as “bullying,” the unknown terror no longer seems so overwhelming; it’s reduced in size as the light of a strong label shines on their behavior.  Our shame, guilt, doubt and hesitation decreaseOur self-bullying, negative self-talk decreases.
  3. Our spirit rises up; we feel energized and empowered to fight back.  Our will, determination and dedication are strengthened.  Our courage, perseverance, endurance and resolution are engaged.  We won’t quit any more and temporary defeats don’t defeat us for long.
  4. We take charge of our attitudes and feelings, and increase our self-confidence and self esteem.  In so doing, we take charge of our actions and our future.  We gain clarity about our goals and seek personalized coaching to develop a plan and carry it out.
  5. Once we know what we’re up against, we look for information, skills and help.  We feel more powerful when we re-enter the fight.

 

In the next article, we’ll talk about an even better tactic than taking the strength we gain from using the words “bullies” and “bullying” into battle as our shield and sword.

Many people wrote and called for coaching after last week’s post, “Stop Bullies Who Demand their Way.”  Although their circumstances varied, their fundamental hesitation was the same: “How can I defend the behavioral standards I want if that means angry confrontations with my blood relationships?” Some common situations were:

All the callers recognized that continued, long-term exposure to those bullies would destroy their own and their children’s self-confidence and self-esteem.  They could see how the bullying was causing sleepless nights, anxiety, nail-biting, discouragement, negative self-talk and even depression.  Their children’s school work suffered.  They could see their children either being beaten into submission or adopting bullying as their own strategy for success.  So why didn’t the adults act?

Some were afraid of the economic consequences of resisting spouses, parents or grandparents with money.  Some were afraid the bullying would increase.

However, most were afraid that if they objected to such treatment of themselves or of their children, they would split the family into warring groups or have the whole family turn against them.  Most were embedded in cultures that reinforced the idea that “family is family” and “blood is the most important thing.”  Most thought it was morally wrong to say “No” to elders or relatives.

They had tried everything they could think of: understanding, reasoning, sweet-talk, begging, bribery, appeasement, the Golden Rule and threats but nothing had been effective in changing the bullying behavior.

So they were stuck, knowing they were tolerating bullies and behavior that was harming them and their children.

Their hope was that I could provide a magic technique to convert those adult bullies into nice, sweet, kindly relatives; the loving, caring, concerned relatives they thought they’d have.

But they had already tried all the “magic wand” techniques and discovered that those family bullies wouldn’t change.  After all, from the bullies’ perspective, why should they change?  They’d gotten away with being abusive, demanding bullies for years; they got their way so why change?  They were beyond appeals to conscience or to considering the feelings they were hurting.

I’ve seen bullies like that have near-death experiences due to cancer or accidents, and still resist changing.  They’ve mastered brutality as a strategy to get what they want from life.  By now, it’s all they know.

In my long experience, each successful client had to face a difficult choice and make a different one then they had before.

They had to support good behavior instead of bad blood.

They had to change their inner questions from, “How can I fit in?” or “How can I do what I’m supposed to?” to a question of “What behavior will I allow toward my children or in my space, no matter who the perpetrator is?”

They had to insist on good behavior toward themselves and their children, even if that meant challenging the previously rotten family dynamic.  They had to become models of the actions they were preaching to their children.

The first step in creating a bully-free personal space is always for us to rally our spirits; to become strong, brave, determined and persevering.  Endurance endures.  Then we can make effective plans, take skillful steps and get the help we need.

We can begin a little soft, but bullies inevitably force us to become firm.  Sometimes that meant denying the perpetrators access to their children.  Sometimes that means leaving when the bullying starts.  Sometimes that means standing alone and being a scapegoat.  But often, when we insist on good behavior, many members of the family will also step up to the higher standards; they’ve simply been waiting for someone to take the lead.

In all cases, we have to fight the culture we’re embedded in.  Plans have to be developed that fit the specific situations we’re in: are spouses on the same page, how bad is the economic dependence, how far away do we live?

But in all cases, we must hold out to ourselves and our children a better culture, in which people behave with caring, kindness and respect to each other.

We have to overcome our fears that we’ll be alone; fears that in the end, the only people who stand by us are family, so we have to pay the high price it costs to maintain relationships.  However, we’ll discover that by clearing brutality out of our space, we’ll open up space for people we want to be with.

Review the case studies of Carrie, Jean, Doug, Kathy, Jake and Ralph facing different family bullies in “How to Stop Bullies in Their Tracks,” available fastest from this web site.  Many times, when faced by our firmness, family bullies will give in.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

I learned by personal and professional experience that unconditional love doesn’t stop real-world bullies.  But others learned the same lesson over 2,500 years ago. Of course, we all have those bad days when everything seems to go wrong and we’re so grumpy that we take it out on the dog or anyone we meet.  But with people like us, a yelp of pain, a kind word, a straightforward appeal, an expression of empathy or sympathy will bring us to our senses.  We’ll be genuinely contrite, make amends and not repeat the behavior again.  But, of course, we’re not relentless, real-world bullies.  We just had a bad day.

Relentless, real-world bullies aren’t stopped when we show them love and kindness.

In fact, they take our love and kindness as signs of weakness and an invitation to increase their bullying.  Here are two ancient examples:

  1. In “The Analects,” 14-34, Confucius says: “Requite injury with uprightness.  Requite kindness with kindness.”
  2. The “Mahabharata” says, “If you are gentle, [bullies] will think you are afraid.  They will never be able to understand the motives that prompt you to be gentle.  They will think you are weak and unwilling to resist them.”

In other words: If you turn the other cheek to bullies, expect that bullies will misinterpret your moral high ground for weakness and be encouraged to taunt, harass, abuse and attack you more.  If you’re willing to have your cheek slapped, then turn the other cheek.  Or if you think that another part of your anatomy is meant by the saying, be prepared to have your cheek bitted by a jackal.

But don’t believe me or the ancient wisdom.  What’s your experience?

Suppose you classify into two groups:

  1. Those who responded to your kindness and love with kind and loving behavior.
  2. Those who responded with suspicion blame and further attacks.

Suppose you label the first group “people who act nice to me when we act nice to each other” and suppose you ignore the reasons, excuses and justifications of people in the second group and simply label them as “bullies” or “predators.”  Would that give you a better idea about how to respond effectively and successfully to their behavior?

And what’s your take on history?  Suppose you did the same classification to famous historical figures.  Suppose you though if, for instance, Hitler, Stalin, Mao, Pol Pot, General Custer, Cortez, Pizarro, Genghis Khan, Tamerlane, the Inquisition and thousands more would have had their lust for power satisfied, and stopped their brutality and conquest if they were faced with kindness, appeasement, begging, bribery or love?

Oh, I forgot to mention all of the martyrs of every religion, race, color, creed, ethnic group or gender.  And how about those wildebeests crossing that crocodile infested river?  Or a limping zebra being watched by lions and hyenas?

So what can you do?

  1. Don’t be anxious, afraid, discouraged, depressed or suicidal.  Don’t be angry at the way the world is.
  2. Simply requite injury with uprightness.  Be strong, courageous, persevering and resilient.  Stop bullies in their tracks.  Of course, your tactics will vary with the situation.   But your inner qualities and your will and determination will be the same.

With expert coaching and consulting, we can overcome the voices of our fears and self-bullying.  We can overcome childhood rules that aren’t appropriate to our desire to thrive in the real-world.

We can become strong and skilled enough to resist being targeted by bullies and to stop bullies in their tracks.  We can look at individual situations and plan tactics that are appropriate to us and to the situation.

How to Stop Bullies in Their Tracks” and “Parenting Bully-Proof Kids,” has many examples of children and adults getting over their early training and then stopping bullies.  For more personalized coaching call me at 877-8Bullies (877-828-5543).

In summer the “Queen Bees” come out in force.  Every neighborhood has at least one. For example, Jill was jealous of Mary.  All the other women in the neighborhood liked Mary.  Her home was always open; she always had treats; her kids are fun and shared their toys and games.  The nicer Mary was, the more the other neighbors liked her, the more jealous Jill was.

Jill made excuses about what Mary had done that made her dislike Mary, but underneath it was simple envy that turned to hate.  In Jill’s mind there was room for only one queen bee in the hive.

Jill’s venom came out in sneaky, backstabbing tactics.

She tried turning the other moms against Mary.  She whispered in one person’s ear that Mary liked someone else better and had given that person better gifts or had brought better food to that person’s picnic.  In another ear she whispered some malicious and catty things that Mary had supposedly said.  In a third ear she whispered that Mary thought that the woman’s children were stupid and nasty.

To Mary, two-faced Jill was sweet and smiling.  She even told Mary some nasty things other people had supposedly said about her.

It took a while for Mary to realize that false rumors and malicious gossip about her were being circulated and even longer to recognize the source.  The neighborhood had been a friendly place in which all families got together, but it soon become a tense battleground in which previously friendly women become suspicious of each other.  Husbands were eventually drawn into the conflict.

Jill was in her element.  She knew how to drive wedges between people and also how to bring people together into a clique with her as the head.  She used Mary as the target and scapegoat for her clique.

At first Mary took it personally.  She assumed that she must have done something wrong to offend Jill.  Stress, anxiety, self-doubt and negative self-talk soon decreased her confidence and self-esteem.  She tried explaining her good motives in response to each charge that Jill leveled at her, but she could never satisfy Jill that she wanted to be friends.

It took Mary a while before she recognized in Jill’s actions the seven signs of stealth bullies.  She finally understood that Jill’s hidden agenda was not personal in the sense that as long as the other women liked Mary more, there was nothing Mary could do to placate or appease Jill.  No amount of begging, bribery or appeasement would stop Jill’s bullying; the Golden Rule wouldn’t stop Jill’s bullying.

Ruling the hive was Jill’s personal agenda and she wouldn’t let Mary remain in the way.

Eventually, Mary went outside her comfort zone.  She stopped being reluctant about creating tension or conflict or making a scene in public.  She decided to shine a light on Jill’s gossip, innuendo and lies.  One at a time, starting with her closest friends who were aware of Jill’s tactics, Mary clarified the situation and repeated what Jill had been saying about them.  Then she got them together so they could compare notes.

She then spoke one to one with every other woman in the neighborhood.

But that wasn’t enough.  When she caught Jill in blatant lies, she made them public at neighborhood gatherings.  Mary was always sweet and smiling when she asked Jill to clarify what she had said about one of the other women or about their children.

Jill was surprised and unprepared.  She’d always been able to hide in the shadows because women where she had lived previously had been too polite to create conflict and tension in public.  Once Mary begun shining a light on Jill’s actions, other women began noticing what Jill had done to them.  They noticed how afraid they’d begun to feel about offending Jill and started figuring out why that had happened.

At first, the neighborhood split into camps.  Over time more and more women moved into renewed friendship with Mary.  They found that they couldn’t stay in the middle.  Jill always trapped them into some shabby, hostile plot.  Jill’s camp grew smaller and smaller.  Mary’s good character and friendliness won out.  Jill’s controlling, sneaky tactics become more apparent.

That was last summer.  By Christmas, the balance had swung in Mary’s favor.  Jill and her family moved away.

Leading up to this summer, the women are planning more family activities.  Tension has decreased, but it will take the rest of the summer before the camaraderie gets close to what they had before Jill moved in.  Maybe one more family will still move.

Stealth bullies like Jill can be difficult to detect and even harder to stop.  Most of their targets have to go through a self-bullying, self-questioning phase before they realize that they’re not at fault, that they didn’t do anything wrong to start the abuse.

Expert coaching is usually required for people to regain their strength, determination and courage, and to overcome their old hesitations in order to create an effective plan to stop the bullying.

"Energy Vampires" are bullies at work.  They’ll suck your motivation and drive, and destroy morale and productivity.  But because they’re usually not recognized and labeled as bullies, they’re allowed to flourish. Rather than give a wordy description, let’s identify and label some common examples of their bullying:

Rather than give a wordy description, let’s identify and label some common examples of their bullying:

  • The Know-It-All.  He’s right about everything – what the president should do to solve everything, why our sports teams lose, why kids are worse today, what’s wrong with our education, health, and legal system, why the ocean is blue.  Arguing with him is a waste of time and most people have stopped trying.  But just hearing his voice gets you too frustrated and angry to get back to work.
  • The Angry Victim.  Her life stinks because everyone picks on her or “the system” is a mess and doesn’t adjust itself to her needs.  She’s indignant if you dare to disagree or if you’re not sympathetic or helpful enough.  If you don’t give her all the credit she wants, you’ll pay.  Since she goes on and on about co-workers and bosses who are jerks, you know she’ll run you down to everyone if you don’t please her.  There’s no reasoning with her; she’s too angry to see anyone else’s side of things.  So you try to be invisible or walk on eggshells.  Of course, you’re too scared to be productive or creative.
  • The Blackmailer.  He won’t give you the reports or data he’s supposed to unless you listen to him babble for an hour.  You’d better listen or he’ll bad-mouth you publically as unfriendly and not-a-team-player.  He won’t send things electronically; he insists on lengthy personal contact.  By the time you’ve told four friends his latest antics, you’ve wasted half a day.
  • The Mousy Victim.  She’s hurt and weepy, but tries to put on a brave face.  Everything anyone says or does hurts her feelings; she’s a genius at taking things the wrong way.  Her hyper-sensitivity has rallied everyone to come to her defense and cater to her every whim.  She creates a continual soap opera revolving around her hurt feelings.  Everyone must take their precious time and energy to salve her feelings and bring her identified persecutor into line.  The result is another day focused on melodrama instead of work.
  • The Loud-Mouthed Bigot.  He frequently makes sexist, racist and other intolerant and vicious remarks about co-workers and anyone else who attracts his attention.  He’s more interested in broadcasting his opinions and winning arguments than in getting work done.  If you engage him, you’ll come away too drained and angry to get back to work.
  • The Bore who’s Fascinated With Her Life.  She’s so wonderful and important that you must listen to all the excruciating details of her life – especially the very personal ones about her bodily functions or love-life.  You want to close your door and hide.  In order to appear caring, you almost feel compelled to tell her similar details of your life.  She counts on your politeness not to throw her out.  In this case you feel more slimed than drained, but you’re still too upset to get back to work.
  • The Whining Slacker.  He’s lazy and won’t lift a finger to meet deadlines; he’s a no-show at crunch time.  He whines, complains and wants sympathy and help.  Everyone has to pitch in and do his job or the team looks bad.  He’s never grateful and doesn’t return the effort to help others.  Since they keep paying him for slacking, you grit your teeth and feel like slacking also.  Slacking is a communicable disease.

These energy vampires control the turf and productivity plummets.  They leave a wake of frustration and anger; co-workers and managers feel drained by every interaction, like someone took a quart of blood.  And then we go home and drain our families, either by repeating the details of what happened or by taking out our frustration and stress on our loved ones.

These vampires go from team to team, leaving a wake of corpses, but hiding their harassment and abuse behind good-sounding excuses and justifications.  It’s always someone else’s fault and everyone’s against them.

You can’t change a vampire by begging, bribery or appeasement.  The first step in stopping these workplace bullies is to recognize and label them.  You must maintain your individual boundaries, protect yourself from getting emotionally drained or enraged, and get back to work.

Energy vampires can be purged by a concerted effort of managers and their teams.  If you aren’t willing to do that difficult work, you must start looking to work in another department of your company or for a new company.  But wait; there’ll be vampires there too!

In an article in the New York Times on May 9, 2009, “Backlash: Women Bullying Women at Work,” Mickey Meece describes numerous cases of women bullying women at work. Of course, women abuse, harass and sabotage other woman at work, just like men do to each other.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

  • Do you recognize the early warning signs of bullies?
  • Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be stealth bullies.  Some use tactics that are sneaky, manipulative, backstabbing; some form cliques and start rumors or demeaning put-downs; some pretend to be friends and bad mouth you behind your back; some are negative, whining, complaining “professional victims;” some are passive-aggressive.  And some can be nit-picking, control-freaks just as much as men.

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  Just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery, appeasement, simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies they face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

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In the last post, we analyzed the tactics bullying cliques typically use and 10 common reasons why people form or join hostile, predatory cliques at work. Both men and women form and join cliques, even through their tactics are often different.  These predators verbally, sexually and physically harass and abuse both men and women.  They sabotage performance.  Don’t be surprised to learn that women prey on other women in the office – you’ve seen the evidence through elementary school, junior high school and high school.

What can you do if:

  • You have a pattern of being bullied all your life?
  • You’re a target?
  • You have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked?
  • You’re a bystander and your heart goes out to a victim?

Bullying, cutting-out and creating and attacking scapegoats comes from a deep place within us and is found in almost all cultures, places and times.

Sometimes you can see that the person on the receiving end has done many things to offend almost everyone else.  But let’s put that situation aside for this post and focus on all the rest of the times when the person being cut out or attacked has been okay and the problem is the group that attacks their scapegoat.

If you’ve been bullied all your life, you have a problem that you’ll have to solve before you can deal effectively with a bullying clique.  Even if you haven’t done anything wrong to the pack of predators, you’re wearing a neon sign: "Kick me."  Lions, wild dogs and sharks can see who the weak and vulnerable ones are.  Bullies can too.  You’ll have to change your attitudes and beliefs so you’ll have a different sign: "Don’t mess with me!"  Let’s also leave this situation for another post.

Many people hope to stop cliques of bullies by analyzing why they do it and then using their understanding to design solutions.  Don’t waste your time.  You know why some people find others to pick on.  That catalogue of reasons is enough.

Management training rarely works.  Textbook and educational approaches – we’ll talk and I’ll show them why it’s wrong and they’ll see the error of their ways and become caring – rarely work.  They won’t stop bad behavior that’s driven by underlying emotions.

Predatory behavior by packs isn’t driven by intellectual reasons, it’s driven by emotions.  Of course the perpetrators can find reasons to justify their behavior, but they don’t do the behavior because of the reasons.  They do the behavior because of their own emotional needs and then they try to cover up the ugliness with a pretty picture of justifications.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying cliques.

Some real-world, stepwise approaches are:

  • Make efforts to be friendly in practical ways, in order to give them a chance to change – without doing anything immoral, illegal or odious.  Bring pizza and donuts.  Cover for them when they need help.  Socialize with coworkers.
  • If they continue targeting you (which they usually will), get help to develop tactics to isolate the ringleaders or get them fired.  The key goals are: separation and isolation.  Terminated is better than transferred, because transferred means that you’ve helped them create another bully-scapegoat situation.  How nice is that?
  • Get firmer and firmer.  Don’t threaten or share your tactics with them.  Get an attorney to advise you about local laws.  Get allies – HR and managers rarely want to be involved, but give them one chance.  Document, document, document.
  • If you have a chance to join such a pack of jackals and are afraid to refuse because you might get attacked, you have an integrity choice to make.  Do you want to live in fear or do you want to win a workplace war?
  • If you’re a bystander and your heart goes out to a victim, you have another integrity choice to make.  Often, if you help a victim, the victim won’t help in return.  Be prepared to act alone, if necessary.

Of course, individual coaching will help you design tactics that fit your specific situation.

The strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

In her article in the Wall Street Journal, “When women derail other women in the office,” Rachel Emma Silverman comments on Peggy Klaus’ article in the New York Times, “A Sisterhood of Workplace Infighting.” Both discuss an estimate that female office bullies who commit verbal abuse, sabotage performance or hurt relationships, aim at other women more than 70% of the time.  Both discuss the psychological reasons why women hurt other women and why they don’t protect them.

Of course, women abuse, harass and sabotage other woman at work.  Sometimes they’re overt and sometimes they’re stealthy, sneaky.  Isn’t that your experience?

More important than distracting questions and considerations about how much they do it, why they do it or do they do it more or differently than men, are:

  • Do you recognize the early warning signs of bullies?
  • Do you know how to stop them skillfully?

Women often say that other women aren’t as overt about bullying; they’re more likely to be covert, stealth bullies.  Some of the common tactics and perpetrators are:

How about Meryl Streep and other unsavory characters in “The Devil Wears Prada?”

Some are splinters, rotten apples and cancers – at all levels in your organization.  They need removed just like men who bully.

As I show in my books and CDs of case studies, “How to Stop Bullies in their Tracks” and “Eliminate the High Cost of Low Attitudes,” bullies are not all the same, but their patterns of behavior, their tactics, are the same – whether they’re men or woman.  That’s why we can find ways to stop them.

Ignoring the problem or begging, bribery and appeasement simply reinforce low attitudes and behavior at all levels.  A major part of the problem are conflict-avoidant leaders, managers and co-workers who think that if we all talk nicely to each other or try to make bullies happy, they’ll stop bullying.

If we don’t stop bullies, they’ll think we’re easy prey.  Like sharks, they’ll just go after us more.

When women and men learn how to stop bullies in their tracks, we develop strength of character, determination, resilience and skill.  We need these qualities to succeed against the real world bullies we face – men or women.

Of course, individual coaching will help you design tactics that fit your specific situation.

Often, the strong and clear voice of an outside consultant and coach can change these behaviors or empower managers and staff to remove these bullies.  I’ve often helped companies and even non-profits and government agencies create and maintain behavioral standards (team agreements, ground rules for professional behavior) that promote productivity.

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